Vodafone UK - Camberley Reviews 

289
TrustScore 5 out of 5

4.9

11 Cambridge Walk, GU15 3SW Camberley, GB


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Rated 5 out of 5 stars

After issues online, i came into the store and met the store manager Jan. she then spent the next hour and a half navigating broadband and actually swapping my phone plan over also! She was so so h... See more

Company replied

Rated 5 out of 5 stars

I went the vodofone store Camberley, the store manger fix my eSIM activation process. She is jan . He is good service for customer I am happy with service,

Company replied

Rated 5 out of 5 stars

Kimberley was amazing today fixing an issue with my phone that the Vodafone tech people had failed to fix for me! She was determined to fix it and she did!! Thanks!

Company replied

Rated 5 out of 5 stars

KERENZA and Jan were exceptional in the service they gave. They set me up with a cheaper plan and managed to get my emails downloaded. They also have sorted me in the best phone for my business. 5* se... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Camberley

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 11 Cambridge Walk, GU15 3SW, Camberley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

289 reviews

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4.9

All reviews

(289)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

Youssef and Michael

Youssef and Michael were extremely helpful, they helped me massively over the last two days!

April 25, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Cameron,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service was very polite…

Great customer service was very polite and helped me out very well. Very happy with the experience with Lobin

April 25, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Nathan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks jodie

Jodie was amazing and so helpful with my upgrade. She took time to find the best deals and was so friendly and had a lovely chat inbetween.
Thankyou jodie!

April 25, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Swabey,

Thanks for the lovely review and fantastic support for jodie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team JK

Rated 5 out of 5 stars

Highly recommended and appreciate to…

Highly recommended and appreciate to Jan. May God bless you always.

April 23, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Mohoshena,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kimberley a first class credit to your Team

Kimberley is patient, knowledgeable, understanding and solved my problem. Thank you

April 22, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey there,

Thanks for the lovely review and fantastic support for Kimberley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amal he helped me to recover my apple…

Amal he helped me to recover my apple account and was so helpful
Helped me out of a lot of headache
Great service

April 21, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect amazing service at store by…

Perfect amazing service at store by Youssef so thank U very very very much for very profesiinal grrat help!)

April 18, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Andy,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Youssef.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lobin was very attentive and helpful

Lobin was very attentive and helpful. Provided a good service

April 18, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful advice

Very helpful advice. Friendly service

April 13, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Tracy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kimberly should be CEO

Popped in to see Kimberly this afternoon to get some help with my Vodafone contract. She sorted me out quickly and without fuss. She’s an absolutely wonderful representation and Vodafone are lucky to have her as part of their team.

April 9, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley


Hey Keith,

Thanks for the lovely review and fantastic support for Kimberly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Camberley

Kimberley was always helpful, and made sure that any problems were dealt with to the best of her ability, and sometimes beyond.

April 9, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Luke,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Welcoming

Welcoming!
Kimberley always helpful. Happy to help and simplify things.
Very helpful
Doing everything with a smile.
Going the extra mile.
Thank you Kimberley ❤️

April 8, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey there,

Thanks for the lovely review and fantastic support for Kimberley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great gave what i requested new sim contract

Great gave what requestedchange of phone

April 8, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Charles,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrading contracts and asking for broadband contract advice

The sales rep answered all our questions, asking her manager when she wasn't sure. She sorted out our contract upgrades, making appropriate recommendations.

April 4, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Trish,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kimberly is amazing I have been a…

Kimberly is amazing I have been a customer for about 5 years and would not go anywhere else

April 3, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Joanne,

Thanks for the lovely review and fantastic support for Kimberly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kimberley from Camberley branch is…

Kimberley from Camberley branch is always lovely and very helpful.

April 3, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Joanne,

Thanks for the lovely review and fantastic support for Kimberley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jan was amazing

Jan was amazing. Very patient and tenacious sorting out my phone for me. I couldn’t get it back to normal after having used an eSIM abroad and I couldn’t send texts.

April 2, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey AJ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I needed to upgrade a phone and change…

I needed to upgrade a phone and change a few plans and the wonderful Kerenza and Janice looked after me. All in all a fantastic, professional and enjoyable transaction.

March 29, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Marcus,

Thanks for the lovely review and fantastic support for Kerenza.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful

March 28, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, extremely helpful and informative. Highly recommend!!

March 22, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Leo,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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