Vodafone UK - Camberley Reviews 

290
TrustScore 5 out of 5

4.9

11 Cambridge Walk, GU15 3SW Camberley, GB


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Rated 5 out of 5 stars

After issues online, i came into the store and met the store manager Jan. she then spent the next hour and a half navigating broadband and actually swapping my phone plan over also! She was so so h... See more

Company replied

Rated 5 out of 5 stars

I went the vodofone store Camberley, the store manger fix my eSIM activation process. She is jan . He is good service for customer I am happy with service,

Company replied

Rated 5 out of 5 stars

Kimberley was amazing today fixing an issue with my phone that the Vodafone tech people had failed to fix for me! She was determined to fix it and she did!! Thanks!

Company replied

Rated 5 out of 5 stars

KERENZA and Jan were exceptional in the service they gave. They set me up with a cheaper plan and managed to get my emails downloaded. They also have sorted me in the best phone for my business. 5* se... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Camberley

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 11 Cambridge Walk, GU15 3SW, Camberley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

290 reviews

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4.9

All reviews

(290)

42,657 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff especially Priya…

Very helpful staff especially Priya fast efficient and explained well

June 23, 2024
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi there,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Customer Service

Very quick and professional swapping over a SIM and advising on pay as go SIM only contracts. Priya explained all the options to me and super helpful would absolutely recommend the Camberley store.

June 20, 2024
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi S Vooght,

We’re glad to hear you found the best option for you, when visiting the store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Very helpful..Good service.

June 10, 2024
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi Christina. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Priya was efficient with her service

Priya was efficient with her service. It was a pleasant experience to do business with Vodafone.

June 4, 2024
Unprompted review
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Reply from Vodafone UK - Camberley

Hi Florin. Thank you for your review for Priya. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service contract in…

I took out a new talkmobile contract in the Wokingham branch,I was assured that I would be able to get mobile data, but I could not.went to camberley and the young called Jan was sooo helpful.she spent ages sorting it out.she finally did and now I have mobile data.would give 10 stars if I could.

May 16, 2024
Unprompted review
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Reply from Vodafone UK - Camberley

Hi susan,

We're sorry to hear you had to g to another store to get your mobile data working. It's great to hear that Jan helped to get it up and running for you. Thanks for taking your time to share this review. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great service from yosef thank you very…

Great service from yosef thank you very much, happy customer.

May 16, 2024
Unprompted review
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Reply from Vodafone UK - Camberley

Hi Mr Alan Green,

Thanks for taking your time to share this review for Yosef. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great and quick service by Youssef

Great and quick service by Youssef. Best Vodafone store out there.

May 15, 2024
Unprompted review
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Reply from Vodafone UK - Camberley

Hi Mick,

Thanks for taking the time to write such a great review! We're delighted that Yousef was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Really good professional honest from…

Really good professional honest from Kimberly in the store

May 11, 2024
Unprompted review
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Reply from Vodafone UK - Camberley

Hi Matt, It's great to see Kimberley left such a positive impression on you.
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Really great experience

Really great experience. Supper helpful with the transaction and wonderful people to talk to. Really quick and easy. I am always happy to come inside and sort out all my questions and issues.

May 7, 2024
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi Tim. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kimberly is first class

Kimberly is first class. So approachable, knowledgable and helpful. A valuable asset to your company. Thank you for being amazing.

April 28, 2024
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Vanessa,

Thanks for the lovely review and fantastic support for Kimberly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service when my son had his…

Great service when my son had his mobile pinched and Kimberley sorted out a new sim

April 14, 2024
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi Garry,

Thank you for reviewing and sharing this feedback for Kimberley.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Camberley 5 star

Went in fuming. Kim got it sorted. Left smilin

April 11, 2024
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Chris,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jan in Camberley was brilliant and so…

Jan in Camberley was brilliant and so helpful and honest as well. She gave us a great deal and sorted out my account for me which I couldn’t work out how to do at home. Life saver!

April 6, 2024
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi Rebecca,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kimberley was excellent

Kimberley was excellent, very knowledgable, lovely lady! Credit to your team

March 10, 2024
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi Leah,

Thanks so much for this great review! We're so happy you had such a positive experience with Kimberley.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Really easy collection of new phone and…

Really easy collection of new phone and really helpful assistant Jan.

March 9, 2024
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey David,

Your feedback is so important to us, so thanks for this 5 star review regarding your experience with Jen. Enjoy your new device!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Jan.

Jan supported my son to buy a new phone. She was so approachable, friendly and helpful. She explained all the details and contract information with knowledge and patience. We have 4 contracts with Vodafone and i will only go to the camberley branch dor support and advice as all the staff are amazing. A huge asset to the Vodafone company. Thank you again.

March 5, 2024
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi Mandi,

This is lovely feedback for Jan. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Super service

Jan is a credit to your company. Service is world class

March 4, 2024
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Thanks for your fab feedback for Jan!
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent and friendly service from…

Excellent and friendly service from Jodie in Camberley.

February 24, 2024
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi Paul,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, great advice and support from Priya

February 9, 2024
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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