From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... See more
Company replied
Location
Switch location3 The Parade, CT1 2JL Canterbury, GB
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See what reviewers are saying
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... See more
Company replied
I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... See more
Company replied
I visited this Vodafone store recently and had a fantastic experience. The staff member Riya, who served me was polite, patient, and made sure all my questions were answered before I left. Excellent c... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Canterbury
Written by the company
Contact info
3 The Parade, CT1 2JL, Canterbury, United Kingdom
4.8
Excellent
265 reviews
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Joe and his team made me and my dog…
Joe and his team made me and my dog very welcome. Shannon was great giving me the product I need for my work. Thank you.
February 10, 2025
Unprompted review
Reply from Vodafone UK - Canterbury
Hi Joel. Thank you for your review for Joe, Shannon and the team. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Sharna! STAR!!! Thank you Vodafone, Canterbury :)
I cannot thank Sharna enough for her help with my phone issues. She was exceptionally patient, took time to sort and explain everything. She went above and beyond to manage and sort a very complicated issue. She is an absolute star and Vodafone are lucky to have her work for them... I will also mention Josh as he also helped with some queries:) A lovely, friendly shop and every single member of staff are fantastic! THANK YOU SO MUCH!!!!!!
January 27, 2025
Unprompted review
Reply from Vodafone UK - Canterbury
Hi. Thank you for your glowing review for Sharna, Josh and the team. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Popped in the shop
Very quick and easy to sort out the issues. Great service and got the best deal and advice.
January 18, 2025
Unprompted review
Reply from Vodafone UK - Canterbury
Hi Gary,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Sharna was very helpful and a pleasure…
Sharna was very helpful and a pleasure to deal with.
January 14, 2025
Unprompted review
Reply from Vodafone UK - Canterbury
Hi Paul,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Went to the Canterbury shop to see about a new phone and plan.
Went to the Canterbury shop to see about a new iPhone and getting a new less expensive plan. The assistant- Sophie- who helped us could not have been more helpful and efficient. Found us a more economical plan, helped in the choosing the new phone and was very patient with a lot of questions from two very ‘non-technical’ people.
On the basis of this experience I would have no hesitation in recommending Vodafone to any one.
January 14, 2025
Unprompted review
Reply from Vodafone UK - Canterbury
Hi Colin,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Top notch service!
I had the pleasure of being served by Josh at Canterbury Vodafone today. He was friendly, professional and answered all my questions quickly with explanations even I (zero technical knowledge) could understand. Thank you Josh, top notch service!
January 14, 2025
Unprompted review
Reply from Vodafone UK - Canterbury
Hi Anna,
This is lovely feedback for Josh. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Always helpful and friendly
Very helpful and got a great deal.
The guy (James) did his best to search for the better deals that suited us.
Friendly and approachable.
January 4, 2025
Unprompted review
Reply from Vodafone UK - Canterbury
Hi Lisa,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Making me enjoy spending more money
My experience was great due to the great staff team. They are really welcoming and convincing. Shama is definitely my favourite and I wish she could attend to me always🥰. I could spend all my money here. The company is different hiring right.
January 4, 2025
Unprompted review
Reply from Vodafone UK - Canterbury
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful
Good customer service today from Aria. Bit of a challenge sorting our teenagers phones out for us but she was v patient and explained everything well
December 23, 2024
Unprompted review
Reply from Vodafone UK - Canterbury
Hi Louise,
Thanks for sharing your fabulous feedback for Aria. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Great service, friendly, helpful, not too technical, and saved me money!
December 16, 2024
Unprompted review
Reply from Vodafone UK - Canterbury
Hi Stephen,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Amazing service Josh was a real help
December 16, 2024
Unprompted review
Reply from Vodafone UK - Canterbury
Hi Mark,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Aria
Aria, Joe & Ed went above and beyond to help with an errant iPhone with suspicious charging issues.
Their level of customer service was exemplary - they should be commended.
December 13, 2024
Unprompted review
Reply from Vodafone UK - Canterbury
Hey Andy,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and helped me sort out all…
Very helpful and helped me sort out all I needed
November 21, 2024
Unprompted review
Reply from Vodafone UK - Canterbury
Hi Patricia,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodaphone Canterbury …
The staff who served us were helpful and friendly. They gave us different phone contract options to purchase and didn’t try to sell us a product that was too much for our needs .
November 15, 2024
Unprompted review
Reply from Vodafone UK - Canterbury
Hi CJ,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a smooth and great experience with us.
Thanks,
The Vodafone Social Media Team
Very friendly and helpful staff.
Very friendly and helpful staff.
Had a look at many options that were available to us.
November 14, 2024
Unprompted review
Reply from Vodafone UK - Canterbury
Hi Mr R Ford,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a friendly experience with us when exploring your options.
Thanks,
The Vodafone Social Media Team
Josh was very helpful
Josh was very helpful, got my sim sorted immediately which was my previous problem with voxi. Will definitely visit again for anything further.
November 10, 2024
Unprompted review
Reply from Vodafone UK - Canterbury
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Reply from Vodafone UK - Canterbury
Hi there,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Canterbury
Hello, Kirsty,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great staff in the Canterbury store
Great staff in the Canterbury store. Easy upgrade and special shout out to James
October 12, 2024
Unprompted review
Reply from Vodafone UK - Canterbury
Hi,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in Canterbury store and you are happy with the upgrade James helped provide.
Thanks,
The Vodafone Social Media Team
Very helpful staff .josh was a new…
Very helpful staff .josh was a new member of staff but was helped by Joe and all sorted out well
October 12, 2024
Unprompted review
Reply from Vodafone UK - Canterbury
Hi Christine,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with the team.
Thanks,
The Vodafone Social Media Team
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