Would like to thank Markuss in Cardiff St David’s for all their help after being previously miss advised on the 2 hour phone call yesterday (11/05/2026) he managed to rectify all the issues and more!... See more
Company replied
Location
Switch location50 St David's Shopping Centre, CF10 2ER Cardiff, GB
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I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37... See more
Company replied
Jamie took the time to explain my options and allowed me to save money. He even allowed me to compare with another company. Very professional and friendly service today
Company replied
Saif was excellent! Most helpful, knowledgeable & friendly. He really took a genuine interest in our needs & what we wanted. He clearly & simply explained potential options - & wrote them down for us... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cardiff
Written by the company
Contact info
50 St David's Shopping Centre, CF10 2ER, Cardiff, United Kingdom
4.9
Excellent
210 reviews
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We were seen by markuss today at the st…
We were seen by markuss today at the st David’s store he was truly amazing from start to finish he was able to sort out a new phone for us and a sim deal explained everything from start to finish very professional polity made you feel at ease with his friendly personality he is a complete asset to your company Thank you from a very happy Vodafone customer Mrs Setchfield
May 12, 2026
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Wendy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Feedback
Would like to thank Markuss in Cardiff St David’s for all their help after being previously miss advised on the 2 hour phone call yesterday (11/05/2026) he managed to rectify all the issues and more! Credit to your store
May 12, 2026
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Melissa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
took the time to explain my options
Jamie took the time to explain my options and allowed me to save money. He even allowed me to compare with another company. Very professional and friendly service today
May 1, 2026
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Welsh,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Jamie for your clear…
Thank you Jamie for your clear explanations. You were fantastic! Really appreciate you taking the time to ensure that we understood
May 1, 2026
Unprompted review
Reply from Vodafone UK - Cardiff
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service in store…
Excellent customer service in store today. Our service advisor Sam was really helpful sorting a new phone for our daughter and upgrading our WiFi. Thank you.
April 24, 2026
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Jayne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thank you Marcus
It was a pleasure to be helped by Marcus
Smily - knowledgeable and willing to help in a no rush manner
Thank you
April 12, 2026
Unprompted review
Reply from Vodafone UK - Cardiff
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
David the Amazing Repair Specialist in Vodafone St Davids Centre Cardiff
I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37 viruses.I was unable to use my phone at all & was very worried regarding my information held on the mobile.David the repair specialist was amazing.within minutes my phone was sorted & up & running again.He also put my mind at rest explaining that the viruses were not harmful.What excellent service.Thank you David for all your help & making my day.
April 9, 2026
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Carol,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic experience
Fantastic experience with Vodafone today, I’m not techy in the slightest but Jamie and his wonderful colleagues were able to sort me out with a new contract around half the price of my current one! Lovely team in Cardiff and definitely happy to continue using their services. 😊
February 1, 2026
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Katy,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kyle is the best (GOAT)
January 31, 2026
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Emma,
Thanks for the lovely review and fantastic support for Kyle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service
Very impressed with the service received by Kyle at the Cardiff store today. He provided friendly and honest service . I would recommend this store for fantastic service. Thank you Kyle amazing!
January 24, 2026
Unprompted review
Reply from Vodafone UK - Cardiff
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thoughtful and helpful service
Yesterday I bought a new phone/SIM package from Vodafone Cardiff. Keira was the person who helped me do this. She was professional, friendly and took time to work through options. She also suggested there could be benefits in me changing my broadband to Vodafone but there was no pressure or hard sell.
January 14, 2026
Unprompted review
Reply from Vodafone UK - Cardiff
Hey there,
Thanks for the lovely review and fantastic support for Keira.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10 experience
Me and my boyfriend visited yesterday and had a great experience! We received lots of help and walked away very happy. We were helped by Dave who was extremely helpful and very friendly to talk too. Thank you for all your help, the funny conversations and for my new phone!!! :)
January 12, 2026
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Chloe,
Thanks for the lovely review and fantastic support for Dave.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited Vodafone twice and both times…
I visited Vodafone twice and both times Jamie was outstanding. The service was fast, professional, and genuinely helpful. Jamie took the time to understand what I needed and worked to find the best options for me, not just the easiest sale. Everything was explained clearly and I felt looked after as a customer. A really great experience thanks to Jamie.
January 11, 2026
Unprompted review
Reply from Vodafone UK - Cardiff
Hi Abrar,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jamie —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Sam was great he went in to all the…
Sam was great he went in to all the detail.
January 10, 2026
Unprompted review
Reply from Vodafone UK - Cardiff
Hi Moira,
Thank you so much for your wonderful review and the amazing support you’ve shown for Sam—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Sam was very friendly and helpful…
Sam was very friendly and helpful during my experience here, will definetly come back again and request him.
January 12, 2026
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Loona,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kyle made life really easy
Kyle made life really easy, saved me money on my sim and also gave me the right advice about my tablet
January 3, 2026
Unprompted review
Reply from Vodafone UK - Cardiff
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Carl was really helpful today
Carl was really helpful today, he made everything seem straight forward thank you so much for your patience, I'm so happy with my new purchase thank you again 😊
December 22, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Nicola,
Thanks for the lovely review and fantastic support for Carl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the Vodafone, Great support
Visited the Vodafone store earlier today and Rania helped me out with updating my plan. She was really friendly and patient, and walked me through a couple of options that actually saved me a bit of money.Only slight downside was that the system was running slow, so the whole process took a little longer than expected. But apart from that, the service itself was excellent. Happy with the outcome and appreciate the help!
December 5, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Rowan,
Thanks for the lovely review and fantastic support for Rania.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed an upgrade and advice as I…
I needed an upgrade and advice as I wasn't sure which phone to go for. Marta helped me decide and she was very knowledgeable, patient and professional. Would definitely recommend this branch.
December 2, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Andrea,
Thanks for the lovely review and fantastic support for Marta.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks to the super star support from Kyle!
Thanks to the super star support from Kyle (Retail Advisor) who patiently guided us through the process, and we had a wonderful conversation through it all.
Thank you, Kyle! Exemplar star of supporting and creating a memorable customer experience.
November 28, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Nisha,
Thanks for the lovely review and fantastic support for Kyle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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