I visited Cardiff Vodafone store this morning. I had booked a Fix and Go repair for my mobile which had charging issues. DAVID, your Tech Guy, said it only required the charging port cleaning which h... See more
Company replied
Location
Switch location50 St David's Shopping Centre, CF10 2ER Cardiff, GB
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See what reviewers are saying
Keira was great and made everything easy for me and also informed me of a good broadband option i am thinking of taking up. Great service many thanks. Diolch
Company replied
I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the p... See more
Company replied
I have been served by Kyle , he was very helpful and brilliant, He served me last week and became of his exelaint service I had to come again today to get another line I was Vodafone customer for y... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cardiff
Written by the company
Contact info
50 St David's Shopping Centre, CF10 2ER, Cardiff, United Kingdom
4.9
Excellent
220 reviews
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All the staff were really kind
All the staff were really kind, friendly, and helpful. We were served by Saif, who was very dedicated in finding us the right phone plan for us, and was very outgoing and jokey, which made our experience great. Best service I've had!
July 9, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lovely friendly staff
Myself and my husband always get our SIM cards from the Cardiff Vodafone when we come from Canada to wales on holiday which we do every year and every time we are met with lovely staff this time we had a lovely girl Niamh she was very helpful friendly she offered us great information and we are looking forward to getting our SIM cards again next year
July 6, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Sharon,
Thanks for the lovely review and fantastic support for Niamh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service St.Davids,Cardiff …
Went into St Davids Cardiff,to renew my contract,met by Saif he was extremely helpful. Had patience going through all the options very amiable ,usually dread going into phone shops never found them paticularly welcoming but this experience with Saif was ideal.
June 23, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Chris,
Thanks for the lovely review and fantastic support for Saif.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade
Popped into Vodafone, St David’s for a phone upgrade. I was met by Dave who was brilliant - he was extremely helpful. He managed to increase my minutes, calls and data but decrease my monthly bill. Thank you Dave!
July 6, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Adam,
Thanks for the lovely review and fantastic support for Dave.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie Davies in the Cardiff Store was…
Jamie Davies in the Cardiff Store was incredibly helpful and patient. He gave excellent advice and meticulously set up my child's mobile phone with all of the crucial security and safety settings.
Thank you Jamie
June 28, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Hannah,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service we asked for help and…
Fantastic service we asked for help and got it and saved 10 pounds a month.
Whoop whoop
June 27, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Jeff,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Knowledgeable, friendly about renewal of phone
Well informed, experienced and friendly. Immediately greeted on entry to shop and directed to Kyle (great) within minutes. We had a fair idea what I wanted and why, he knew all the relevant products and calculated the prices and discounts. It's why I've never left Vodafone.
June 7, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Holly,
Thanks for the lovely review and fantastic support for Kyle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dave was so helpful and made the whole…
Dave was so helpful and made the whole experience quick and easy
June 7, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hi Charlotte.
We're happy to hear that our team made your experience quick and easy.
Thanks,
Vodafone Social Media Team
Huw was so helpful and enthusiastic
Huw was so helpful and enthusiastic - he ensured I had the best deal!
June 7, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hi Sasha.
We're happy to hear that you had such a positive experience.
Thanks,
Vodafone Social Media Team
It's all about the Customer Service!
We had gone to the store the day before and had honestly not been impressed by the Advisor who was more interested in her own phone rather than helping me out. We nevertheless returned this morning and spoke to Jamie who was instead, perfect. He understood what I needed, had a really pleasant chat with us and I left the store with a new phone, better plan and feeling very satisfied by the experience. Thanks for the help.
May 26, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hi Cristina,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
I wanted to buy a new sim and an…
I wanted to buy a new sim and an iPhone. So I went Vodafone outlet at Cardiff and then there was a person called Saif Chadli he was very friendly and guided each every points in the contract and the payments. Really nice person.
May 7, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Trevon,
Thanks for the lovely review and fantastic support for Saif.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bean Water Slip n Slide
Tash was concise, provided excellent service and was informative and VERY FUNNY
May 7, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey,
Thanks for the lovely review and fantastic support for Tash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I recently visited the Vodafone store…
I recently visited the Vodafone store at Cardiff St David’s and was served by a staff member named Saif. He was exceptionally helpful, professional, and knowledgeable. He provided a clear, friendly assistance throughout. His excellent customer service made the whole experience smooth and pleasant. Highly recommended!
May 7, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service and very…
Great customer service and very friendly and just helping us choose our plans for the future
May 5, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Luca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Huw was extremely easy to talk to and…
Huw was extremely easy to talk to and explained everything about the phone and contract in great detail
April 30, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Scott,
Thanks for the lovely review and fantastic support for Huw.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Huw was brilliant at explaining…
Huw was brilliant at explaining everything we needed to know about phone contract
April 30, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Carys,
Thanks for the lovely review and fantastic support for Huw.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie and Saif Al Islam were really…
Jamie and Saif Al Islam were really helpful and friendly
April 12, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Thanks for your review,
Vodafone Social Media Team
Excellent service from Kyle and Huw
Excellent service from Kyle and Huw, speedy and efficient delivery of adequate important information. Friendly and helpful service, I was impressed with their professionalism and knowledge. I would highly recommend this business, and will return in future. Thanks for making my experience comfortable and pleasant.
April 3, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
10/10 ABSOLUTE STAR
10/10 ABSOLUTE STAR
Markus was an absolute star. Very helpful. To a degree it has been the best experience for my 91 year old Dad who has been with Vodafone for 10 years! From 11/3/2015
A star staff member that is a great ambassador for Vodafone.
March 31, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
Hey Annagret,
Thanks for the lovely review and fantastic support for Markus. It brings us great joy to hear that you had an amazing experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgraded to S25 ultra thanks to Niamh
Upgraded to S25 ultra thanks to Niamh, who was absolutely fantastic. Totally professional, knowledgeable and very patient. A credit to Vodafone.
March 19, 2025
Unprompted review
Reply from Vodafone UK - Cardiff
We genuinely appreciate your thoughtful feedback for Niamh, thank you so much! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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