Amazing service today by Liv at Vodaphone in Carlisle. She found me the best deals for myself and my daughter, could answer all my questions and was extremely polite and friendly. This made my experie... See more
Company replied
Location
Switch location37 Scotch Street, CA3 8PY Carlisle, GB
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We was on holiday in Carlisle and I was having trouble with my phone so we called into Vodafone. Dan the assistant was brilliant so helpful polite and friendly. He sorted me out with a new phone and c... See more
Company replied
Jade was so perfessional in her job and given me great advice in what she does, and Jade went out of her way to help me and she also has great customer service skills
Company replied
Another very successful visit to the Carlisle Vodaphone branch. Liv spent time exploring all the options for the upgrade of one of the phones on my contract today. I appreciated her willingness to go... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Carlisle
Written by the company
Contact info
37 Scotch Street, CA3 8PY, Carlisle, United Kingdom
5.0
Excellent
312 reviews
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Exemplorary customer service
Absolutely amazing customer service on the Carlisle Vodafone branch- from Nathan and Johnny. Really helpful and just genuinely lovely people to chat to.
June 15, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hi Charlie. Thank you for your review for Nathan and Johnny. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The adviser was very pleasant
The adviser was very pleasant and helpful explained everything very well
June 8, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hi Stephen, we are pleased to hear about your fantastic experience. It's great to hear the representative was helpful and delivered an excellent service. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Daniel was well informed and helpful
Daniel was well informed and helpful. Not pushy at all, asked questions and supported me to get the best package as was my intention to find today so I am happy with outcome. Very friendly and helpful.
June 6, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hi, we are pleased to hear about your fantastic recent experience. It's great to hear Daniel was so helpful and was able to get the best deal for you. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Such a friendly
Such a friendly, welcoming store! Not only did I leave with a new phone but I got £10 off my new contract I am paying almost £25 less than my old contract with EE! They, especially Liv, helped me with everything and i couldn’t have asked for better customer service!
June 3, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Ellie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Carlisle
Hey Lisa,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nathaniel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jade was very helpful and got sorted…
Jade was very helpful and got sorted with everything I needed today
May 23, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Gareth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great help with my phone
May 22, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Carlisle
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great advice and choice for phones and…
Great advice and choice for phones and plans walking away with a better phone then I was wanting great customer service
May 19, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Jamie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Carlisle
Hey Val,
Thanks for the lovely review and fantastic support for Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nathan was very friendly and explained…
Nathan was very friendly and explained everything clearly
May 17, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Magz,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing Jade was so knowledgeable and…
Amazing Jade was so knowledgeable and helpful, lovely girl and a credit to your team.
May 9, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Claire,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Easy Upgrade
Really easy to deal with. Very clear options. Happy with the service.
May 5, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Dan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
J & N all the way!
Great guys and very helpful - worth 10 STARS!! Nathan and Johnny were wonderful to work with!!
May 4, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Jon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding service from Nathan
Outstanding service. Nathan and Jonny were amazing. Please come and upgrade or get your phone at the Carlisle store.
May 3, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey there,
Thanks for the lovely review and fantastic support for Nathan and Jonny.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jade
Couldn’t beat her service. Helped us right throughout and explained everything.
Nothing was ever a trouble.
Give us a fantastic deal.
I have just swapped from EE and so glad!! Thankyou Jade
April 29, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Jess,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service from Nathan
April 27, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Paul,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Professional team
Wonderful team in the store helped me through a order that has encountered many issues over a few weeks, very professional and helpful over all.
April 21, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Jordan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jade was an absolutely outstanding…
Jade was an absolutely outstanding worker for Vodafone!
April 21, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Aaron,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff
April 21, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Sharon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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