Amazing service today by Liv at Vodaphone in Carlisle. She found me the best deals for myself and my daughter, could answer all my questions and was extremely polite and friendly. This made my experie... See more
Company replied
Location
Switch location37 Scotch Street, CA3 8PY Carlisle, GB
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We was on holiday in Carlisle and I was having trouble with my phone so we called into Vodafone. Dan the assistant was brilliant so helpful polite and friendly. He sorted me out with a new phone and c... See more
Company replied
Jade was so perfessional in her job and given me great advice in what she does, and Jade went out of her way to help me and she also has great customer service skills
Company replied
Another very successful visit to the Carlisle Vodaphone branch. Liv spent time exploring all the options for the upgrade of one of the phones on my contract today. I appreciated her willingness to go... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Carlisle
Written by the company
Contact info
37 Scotch Street, CA3 8PY, Carlisle, United Kingdom
5.0
Excellent
312 reviews
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Nathan was very excellent
Nathan was very excellent, very patient, and also very knowledgeable. He was very helpful with us two elderly people. We would ask for him when we come back in again.
April 19, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Marjorie,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very informative
Very informative, made sure we knew everything before agreeing to contract
April 18, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Kerry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic Service!
Fantastic Service! Jade was friendly, easy to talk too and very informative. She helped me find the right plan that suited my needs including a new watch. Thank you for taking the time assist me.
March 29, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Rob,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cannot praise Liv enough
Cannot praise Liv enough, she was lovely, really helpful, friendly and explained everything clearly.
March 28, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Lisa,
Thanks for the lovely review and fantastic support for Liv,
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing experience everything explained…
Amazing experience everything explained in detail and Jade was extremely polite and friendly
We will definitely be back in the future
March 26, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Oliver,
This is really lovely to hear, thanks for the review! Appreciate the support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was very helpful and friendly
Dan was very helpful and friendly. Explained all my options and prices to me.
March 20, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hi Karen,
Thanks for taking your time to leave this review for Dan. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jade was fab!
March 15, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hi Joely,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
10 out of 10 for Carlisle!
Went into Vodafone in Carlisle. Served by Jonny. I took my phone home and couldn’t get it set up properly. I went back today and Jonny spent an hour helping me with everything. He was really patient and answered all my questions. He even sorted my new phone out for me because I’d done something wrong at home when setting it up. Thank you Jonny.
March 13, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hi Judith. Thank you for your review for Jonny. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jades witty banter and great customer…
Jades witty banter and great customer service made the whole experience a good experience as these things can be very monotonous, i enjoyed the whole experience very much
March 8, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Exceptional service in Carlisle branch
I was served by Dan who was totally amazing. I went in for a charger and was offered a tablet which I was hesitant about due to my credit history... though I really did need need a new one. Dan couldn't have made me feel more comfortable And reassured me. He was very chatty and was very interested in me as a person and was very caring. I ended up walking away not just with a charger but with a new tablet which I am very excited about.i always find the staff in the Carlisle branch so helpful and would never go anywhere else.a big thank you as they were all lovely today... especially Dan.
March 7, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hi Heidi,
This is lovely feedback for Dan. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d
All the best,
Vodafone Social Media team
The sales adviser in the Carlisle store…
The sales adviser in the Carlisle store (Nathan) was brilliant and couldn’t have been more helpful. Everything clearly explained. Would definately be back.
Thank you Nathan!
March 1, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service by Jade and Nathan.
Excellent service by Jade and Nathan.
March 1, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Nathan was amazing in sorting out my…
Nathan was amazing in sorting out my issue. Friendly and reassuring at a stressful time
February 28, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Jade was very very helpful with our…
Jade was very very helpful with our upgrade visit.
Very kind and extremely helpful
February 26, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hello, Jamie,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic service from Jade at Vodafone…
Fantastic service from Jade at Vodafone Carlisle ,nothing was too much trouble. Jade is absolutely a credit to the company. Thankyou Jade for your help this morning. Jackie
February 26, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hello, David,
That’s lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely fantastic carlisle store
Absolutely fantastic customer service from the guys and girls in Carlisle store. I was in for 3 hours but nothing against them, just needed so much changed and new contracts etc. Had such a laugh with them all in there, Dan was absolutely brilliant from start to finish sorting everything for me. Even came in on his day off the following day to help.
Nathan, Liv and Dave all fantastic, would recommend to anyone. Great experience
February 20, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hey,
Thanks for letting us know what an amazing job The Team at our Carlisle Store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really friendly staff
Really friendly staff, Jade served us. We got an upgrade and new broadband package. She was lovely and helpful and talked us through everything really well. Also Dave, the regional manager helped us too.
February 15, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jade from Carlisle Vodafone is…
Jade from Carlisle Vodafone is brilliant, good customer service. Highly recommended.
February 14, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Fabulous service from Liv
Fabulous service from Liv. Couldn't have been anymore helpful. Thank you 😊
February 12, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hi Clare,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Outstanding service from Jade!
Jade was absolutely amazing - she was so friendly and welcoming, introduced herself and asked my name and chatted throughout. She checked my understanding all the way through and answered all my questions, even showing me all the new aspects of my phone. She is an absolute credit to your company, please pass on my heartfelt thanks!
February 11, 2025
Unprompted review
Reply from Vodafone UK - Carlisle
Hi Amanda. Thank you for your review for Jade. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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