Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... See more
Company replied
Location
Switch location152 High Street, GL50 1EN Cheltenham, GB
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See what reviewers are saying
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... See more
Company replied
Lydia at Vodafone Cheltenham was excellent at showing me potential options for my upgrade. She was knowledgeable, professional and friendly. I felt I could trust she was getting me the best deal and p... See more
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Popped into the store to look around and ended up switching my contract to Vodafone! Arun helped me with saving money on my new plan compared to my recent contract and even convinced me about getting... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cheltenham
Written by the company
Contact info
152 High Street, GL50 1EN, Cheltenham, United Kingdom
4.9
Excellent
412 reviews
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Exceptional Experience
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his time to listen to my problems, then provided various solutions, and let me go to think about it. I have been thrilled so far because they at Vodafone aren't just there to take your money or meet up their targets they are there to truly help, all the way. Luther is a superstar there. I hope the company also acknowledges the superstars they have in their experience centres cause thats what they are.
June 30, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Leslie,
Thanks for the lovely review and fantastic support for Luther.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into the store to get help with my…
Went into the store to get help with my phone. I was served by Liam who managed to get everything working quickly
June 27, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Quinn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went in the shop
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey.
He was patient polite and generally very good at his job and dealing with customers and went that extra mile. So much appreciated by me.
Thank you all once again.
I would recommend Cheltenham Vodafone shop as the best I have visited in UK. Italy has also be good when you go abroad and you have a problem with my sim.
Thank you.
Keep hold of your employees in the Cheltenham shop.
June 23, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Alexandra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
This is the 7th time since August that…
This is the 7th time since August that my broadband hasn’t worked as soon as I can end the contract I will be.
June 21, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Jamie,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.
I suggest you to please reach out to our home broadband team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Cheltenham
Hey Stamo,
Thanks for the lovely review and the fantastic support you’ve shown for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
THANK YOU ROSIE FOR HELPING ME WITH MY…
THANK YOU ROSIE FOR HELPING ME WITH MY PHONE
June 9, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Francis,
Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was most helpful in everything and…
Alex was most helpful in everything and explained things so clearly
June 5, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Margaret,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Azad helped me set my new phone up very…
Azad helped me set my new phone up very well
June 4, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Maggie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service with very knowledgeable…
Great service with very knowledgeable and polite Arun at the Cheltenham branch . Renewed our contracts , saved money and got more than expected for the £
And had a good chat too !!
May 26, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Arun.
Arun.
Popped in because I was unsure of an update on my on my phone. Sorted very quickly. Courteous & polite.
Very good experience.
Thank you.
May 27, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Sue,
Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Arunkumar 👍🏽
May 25, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Antonia,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lydia was absolutely fantastic
Lydia was absolutely fantastic - so helpful, friendly, and took on board everything we requested. She is a great asset to the Vodafone business in Cheltenham.
May 15, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I popped in to the branch as I had lost…
I popped in to the branch as I had lost the torch on my Apple phone, I was served by Liam and he was incredibly helpful and got me back up and running.
As on older person sometimes you can be treated slight condescending were technology is concerned but Liam was polite, courteous and check my phone after getting my torch back and showed me what to do in future if it happens again.
May 14, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Barbara,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Soheila was great at helping me getting…
Soheila was great at helping me getting my phone upgraded made it so easy for me to get it done with no trouble atall
May 15, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Dion,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luther was excellent service explained…
Luther was excellent service explained everything to me ..
May 9, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cheltenham
Hey Tyler,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Liam in Cheltenham branch helped sort…
Liam in Cheltenham branch helped sort my problem phone today in minutes. Thank you so much
May 8, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Cheryl,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Soheila excellent service from this…
Soheila excellent service from this lady. After being treated poorly but EE. A nice refreshing change.
May 8, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey there,
Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Azad was very informative on helping me…
Azad was very informative on helping me with my phone
May 7, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey John,
Thanks for the lovely review and fantastic support for Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Rosie was very helpful
May 6, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey John,
Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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