I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... See more
Company replied
Location
Switch location152 High Street, GL50 1EN Cheltenham, GB
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See what reviewers are saying
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... See more
Company replied
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... See more
Company replied
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cheltenham
Written by the company
Contact info
152 High Street, GL50 1EN, Cheltenham, United Kingdom
4.9
Excellent
423 reviews
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Alex was extremely helpful in the whole…
Alex was extremely helpful in the whole process and made everything very clear! Would recommend to see him for the best service
April 11, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Martin,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Knowledgeable staff
Knowledgeable staff, special Mention for Luther- approachable, informed and professional.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Marilyn,
Thanks for the lovely review and fantastic support for Luther.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Azad was helpful with my sim upgrade
April 7, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Popped into the store with my wife
Popped into the store with my wife, we needed 2 phones set up after having them delivered. Mikey and co were very helpful, did take a while but was worth it.
March 30, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had major problems transferring my…
Had major problems transferring my iPhone to my new one and Mikey in the Cheltenham store was incredibly helpful. Took 2 hours but he got absolutely everything across. Thank You!
March 30, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hi Matthew,
Thank you so much for your wonderful review and the amazing support you’ve shown for Mikey—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Soheila was really helpful 10 out of…
Soheila was really helpful 10 out of 10, explained everything wonderfully.
March 27, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Brian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in to enquire about a new phone…
Came in to enquire about a new phone and a lovely chap named Luther helped me through the process taking time to make sure I understood everything
March 27, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Soheila helped me alot
Soheila helped me alot, even tho I had to come in 3 time due to my fault not bringing my information and cards to proceed with the renewal, she remained professional at all times and helped me to her best abilities and provided the best customer service I've received in a long time.
March 27, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Gonzy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lydia was very helpful
Lydia was very helpful, she worked hard to keep my contract within my budget.
March 23, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Sue,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Soheila Very good service despite…
Soheila Very good service despite multiple it issues.
She was polite and patient with my various questions.
March 21, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey,
Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Got a new contract instore
I went in to get some new charging leads, and while I was there, sales person Azad reviewed my current contract and got me a better deal for the next 27 months, including extra data.
March 18, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hi Peter,
Thank you so much for your wonderful review and the amazing support you’ve shown for Azad —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Soheila was amazing
Soheila was amazing, sorted my new contract and explained it so well to an old technophobe. Bright and personable
March 16, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Farideh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Arun was very helpful
Arun was very helpful, courteous and friendly and got me the best package I was looking for as well as explaining everything in detail
March 13, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Liana,
Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Rosie was absolutely excellent and…
Rosie was absolutely excellent and explained new contract brilliantly. Thank you.
March 13, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Kevin,
Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Soheila-brilliant service
Soheila-brilliant service, nothing was too much trouble.
March 13, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Chris,
Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lydia helped me sort my problem with my…
Lydia helped me sort my problem with my phone. I’m very happy I can call my family. I will ask my friends n family to use Vodafone
March 13, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Grace,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan and Azad were extremely helpful and…
Dan and Azad were extremely helpful and patient with me and I left feeling very satisfied
March 7, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Lesley,
Thanks for the lovely review and fantastic support for Dan and Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
luther was very helpful after…
luther was very helpful after explaining i wanted o upgrade my phone.
March 5, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Beth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cheltenham
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
25 minutes well spent in store today
25 minutes well spent in store today. Azad helped me renew both my mobile and broadband contracts. Explained it all very well and saved me a good few pounds per month for the next contracts. Great to be able to do it in person as well and not over the phone or online.
March 1, 2026
Unprompted review
Reply from Vodafone UK - Cheltenham
Hey Bee,
Thanks for the lovely review and fantastic support for Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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