I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... See more
Company replied
Location
Switch location152 High Street, GL50 1EN Cheltenham, GB
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See what reviewers are saying
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... See more
Company replied
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... See more
Company replied
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cheltenham
Written by the company
Contact info
152 High Street, GL50 1EN, Cheltenham, United Kingdom
4.9
Excellent
423 reviews
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Andreia was lovely
Andreia was lovely, very helpful, wasn't looking for a new contract but helped me find a better deal with Vodafone/ Talkmobile!
Very helpful and would be happy to come back again :)
February 9, 2025
Unprompted review
Reply from Vodafone UK - Cheltenham
Hi. Thank you for your review for Andreia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The attendant Arun was very polite.
February 3, 2025
Unprompted review
Reply from Vodafone UK - Cheltenham
Hi Viviane,
This is lovely feedback for Arun. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Luther at Cheltenham branch was…
Luther at Cheltenham branch was fantastically helpful. Very knowledgeable about the service I required, including all aspects of the contract. Very happy to be joining Vodafone after some time away.
Vodafone are at the top of the CX game.
February 4, 2025
Unprompted review
Reply from Vodafone UK - Cheltenham
Thanks so much for this brilliant review, Simon. Great to see your loving our service! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Cheltenham
Hi Alison. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cheltenham
Hi Nikki,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
First class
Really helpful and informative service provided by Alex. First class.
February 1, 2025
Unprompted review
Reply from Vodafone UK - Cheltenham
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jamie was helpful
Brilliant service from Jamie today explained everything clearly very helpful
January 30, 2025
Unprompted review
Reply from Vodafone UK - Cheltenham
Hi Christy,
It's great to see your kind words for Jamie, we really appreciate your feedback! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good experience
Alex helped me with what could’ve been a very stressful situation and made it stress free, also got a better pay as you go contract for my wife who was with a competitor.
January 27, 2025
Unprompted review
Reply from Vodafone UK - Cheltenham
Hi David. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Shan
Great customer service from Shan, very helpful in explaining about my options. Couldn’t ask for better service, thank you Shan
January 25, 2025
Unprompted review
Reply from Vodafone UK - Cheltenham
Hi Vicky,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Arun looked after me so well
Arun looked after me so well, he explained everything and helped me to find the best deal suit my needs.
January 22, 2025
Unprompted review
Reply from Vodafone UK - Cheltenham
Hi Michael. Thank you for your review for Arun. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cheltenham
Hi Tim,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great service from Chris&Dan
I popped in store to get some help with my ringtone on my phone. Chris solved my problem and then Dan saved us some money on our costs. Great service from Dan and Chris.
January 17, 2025
Unprompted review
Reply from Vodafone UK - Cheltenham
Hi Mark,
We appreciate your positive feedback! If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Cheltenham
Hi there,
Thanks for your lovely review of Billy! It's what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Cheltenham
Thanks for the five star feedback, Steve! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ikran was very professional and nice
Ikran was very professional and nice. I will definitely come again.
January 12, 2025
Unprompted review
Reply from Vodafone UK - Cheltenham
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Ikran was a pleasure to deal with and…
Ikran was a pleasure to deal with and is a real credit to your company :)
January 12, 2025
Unprompted review
Reply from Vodafone UK - Cheltenham
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The shop in Cheltenham
The shop in Cheltenham and the on line sales team were very helpful with advice and processing an order, Delivery was rapid and advice after purchase from Azad Khan at the shop was excellent.
January 8, 2025
Unprompted review
Reply from Vodafone UK - Cheltenham
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service
Absolutely brilliant, completed my purchases, went through everything in detail, 💯 would recommend vodafone, thanks Ikran
January 12, 2025
Unprompted review
Reply from Vodafone UK - Cheltenham
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Came to enquire about end of contract…
Came to enquire about end of contract and left with a new phone paying less than before, thanks Luther!
January 9, 2025
Unprompted review
Reply from Vodafone UK - Cheltenham
Hi Gaje,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Cheltenham
Hi there,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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