I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... See more
Company replied
152 High Street, GL50 1EN Cheltenham, GB
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I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... See more
Company replied
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... See more
Company replied
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... See more
Company replied
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... See more
Company replied
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152 High Street, GL50 1EN, Cheltenham, United Kingdom
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Reply from Vodafone UK - Cheltenham

Reply from Vodafone UK - Cheltenham
Luther was fantastic, knowledgeable and very helpful. Will ask to see him when we upgrade our phones in July

Reply from Vodafone UK - Cheltenham
Fantastic service from Luther, very, very helpful

Reply from Vodafone UK - Cheltenham
Jamie was very knowledgeable and helpful. I would recommend his services to anyone looking for a phone from Vodaphone.

Reply from Vodafone UK - Cheltenham
Jamie was a great help to me, fantastic service

Reply from Vodafone UK - Cheltenham
Jamie was a massive help to me, thank you very much

Reply from Vodafone UK - Cheltenham
Excellent service throughout. Jamie knew his products and was extremely helpful. I would recommend a visit if you’re looking for a phone or need advice. Nothing was too much trouble .

Reply from Vodafone UK - Cheltenham
Was served by Arun who was amazing and professional and saved me money today. Amazing customer service 💯

Reply from Vodafone UK - Cheltenham
Shan saved me a lot of money on the numbers on my account whilst upgrading my phone contract. Thanks

Reply from Vodafone UK - Cheltenham
Shan done a great job on transferring all my data onto my new iPhone. Very pleased

Reply from Vodafone UK - Cheltenham

Reply from Vodafone UK - Cheltenham
Ikran made is very easy for me and explained everything clearly

Reply from Vodafone UK - Cheltenham
Called in today with a problem on my phone and Mike sorted it out within minutes, he also checked our contract and made some adjustments to our benefit.

Reply from Vodafone UK - Cheltenham
Had a great chat with the advisor bill was very helpful

Reply from Vodafone UK - Cheltenham
Billy from Cheltenham branch was extremely helpful would recommend

Reply from Vodafone UK - Cheltenham
Luther was really helpful and knowledgeable. Dealing with him was a great experience and even my very hard to please husband was seriously impressed with him.

Reply from Vodafone UK - Cheltenham
Received email from Vodaphone about upgrading my phone to iPhone 15 but didn’t want to pay that much & was happy for any phone above the iPhone 11 I currently have. Azad was extremely helpful & patiently went through my options. He then sorted it out smoothly when I decided to go ahead. Very professional & friendly service.

Reply from Vodafone UK - Cheltenham
Luther was amazing helping with all my needs in the Cheltenham branch today.

Reply from Vodafone UK - Cheltenham
Popped into the store to get a better deal and Andreia was super helpful. Clearly explained and managed to walk out with a really good saving.

Reply from Vodafone UK - Cheltenham
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