Went to Vodafone shop today. Fantastic help from Jay who looked into our case as the people we rang up did not help. Thank you so much Jay You went above and beyond and explained everything.
Company replied
Location
Switch location82 Front Street, DH3 3BB CHESTER-LE-STREET, GB
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See what reviewers are saying
We were seen by Mandy regarding a problem with a sim card which was from Voxi. She was extremely professional, pleasant and patient. She had to look at the new iPhone which was on Vodaphone contract a... See more
Company replied
Really lovely friendly knowledgeable and professional. Liv - helped me through upgrading my two Son’s phones and went out of her way to give us all the necessary advice we needed on the best plans f... See more
Company replied
I am one of those people who puts off upgrading my phone as the whole transferring of accounts, Apps etc, signing in/out is not something I relish. But I was attended to by a lady called Mandy in the... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Chester le Street
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
82 Front Street, DH3 3BB, CHESTER-LE-STREET, United Kingdom
4.9
Excellent
204 reviews
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LLiv gave me excellent advice and she sorted out problems for me. A friendly and helpful member of your staff.eelp
Liv gave me excellent
August 22, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hello Judy,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very well explained by Liv and finished…
Very well explained by Liv and finished up getting more than I originally planned which also saved me money
August 22, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hello William,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Chester le Street
Hi Alastair,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic service today at Vodafone…
Fantastic service today at Vodafone cheater le street very helpful and professional
July 17, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hello,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, everything explained and good deal at the end.
July 12, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hi Mrs Anne,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service
Excellent service. Liv was very friendly & knowledgeable. Got me a fantastic deal
July 8, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hi Lynn,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Amazing service with Liv coudnt have…
Amazing service with Liv coudnt have asked for more
July 5, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hello, Lee,
Thanks for taking the time to leave a review on the amazing service you received from Liv, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
My experience was fantastic
My experience was fantastic. Jack was so helpful he sorted out new contract for my daughter better phone and price. Would highly recommend anyone to visit the shop at Chester-le-street. They are so friendly and helpful.
July 4, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hi Melanie,
Thank you for your review and for sharing this feedback for Jack.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really lovely friendly knowledgeable…
Really lovely friendly knowledgeable and professional. Liv - helped me through upgrading my two Son’s phones and went out of her way to give us all the necessary advice we needed on the best plans for us to choose. I would definitely recommend going into the actual Vodafone shops rather than just going online ! I received much more information and help and without Liv’s help I would’nt have upgraded both of my sons’ phones today. Excellent in every way. Recommend 100%++++++
EDM - 0000000345145199
June 29, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hi Catherine,
Thanks for taking the time to share this great feedback with us! We're delighted you had such a positive experience with Liv.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Legends
The people in store were very helpful and I would fully recommend them legend's
June 21, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hi Jack. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service
Absolutely brilliant service. Tailored the plan for me and I got exactly what I was asking for. Highly reccomed Liv at chester le street to help you out!
June 20, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hi Carl,
These are lovely kind words of feedback for Liv. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great Service from Liv today
Great Service from Liv today. Upgraded both mine and my wifes phone with zero stress.
June 19, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hi John,
We're delighted to hear this! Thanks for taking the time to share this great feedback with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The assistant was knowledgeable
The assistant was knowledgeable, friendly and helpful. The entire process of upgrading my phone and plan and the trade in of my old device was made simple and all terms were explained.
May 20, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hi Stephen,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Service
April 6, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hi Mick,
Thank your for taking the time to leave us a review! If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
First class service 5star
March 13, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hi Kenneth,
Thank you for taking the time to leave us a review, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I’m really pleased with the help and…
I’m really pleased with the help and advice I have been given with my I phone upgrade. The phone was in stock at the store and set up for me with everything transferred from my old phone.
In short friendly efficient helpful service. Many thanks 🤩
March 2, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey Bob,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent advise and great knowledge
Excellent advise and great knowledge
February 22, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hi Clare. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helped with query without any problem
Helped with query without any problem. Offering various options.
February 19, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hi!
Thanks for your review. It's great to hear that you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Vodafone Chester-le-Street
Very helpful went in store to apply roaming and were given all options available
February 19, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hi,
Thanks for your review. We really appreciate you taking the time to leave this positive feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Mandy was very helpful and really…
Mandy was very helpful and really friendly.
January 13, 2024
Unprompted review
Reply from Vodafone UK - Chester le Street
Hey Linzi,
Thanks for the lovely review and fantastic support for Mandy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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