Customer service was excellent David was very helpful ,he set 2 contracts new phones and also broadband for myself and my husband.he explained every thing and gave us the best deals.we came away fro... See more
Company replied
Location
Switch location16 High Street, S40 1PS Chesterfield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Visited the store on 24.8.26. Spoke to David. I needed to upgrade my old phone. He listened to what I wanted and suggested a couple of new phone options and offered me a good deal on a better monthly... See more
Company replied
Went into your Chesterfield store to upgrade two phones. David listened to my requirements and then explained in detail my options both in what phones were available and the plans which best suited my... See more
Company replied
The Chesterfield branch is so helpful, David in particular - he always tries his best to get you what you want for the best deal! It is brilliant that you can go into Branch and sit and discuss option... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Chesterfield
Written by the company
Contact info
16 High Street, S40 1PS, Chesterfield, United Kingdom
4.9
Excellent
211 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This good looking lad didn't give me…
This good looking lad didn't give me his phone number.. Lol..
Kal.. He has been very helpful.. And gave me a deal which was good for me
October 3, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Hey Fiona,
Thanks for the lovely review and fantastic support for Kal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing help today in store
October 1, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Hi Chantelle, We love to see when one of our teams made such a good impression.
Thanks again, The Vodafone Social Media Team
I have never been disappointed with the…
I have never been disappointed with the service at my local Chesterfield store. In particular I’d like to say that Dave, one of your colleagues is soo helpful, nothing is too much trouble and he’s such a pleasant approachable person too. I feel I can ask him anything.
September 21, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Hi Trisha. Thank you for your review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a great team these guys are!…
What a great team these guys are in the Chesterfield branch!I had a major issue with changing from one provider to Vodafone(using a third party online).. wished I’d have just gone into store from the beginning.
After being on the phone for 2 hrs of back and forth,Kal managed to rectify the issue for me,what a star! Grateful for their time and effort at the end of a very busy day!
September 18, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Hi Marie. Thank you for your review for Kal. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful staffand…
Staff was very helpful and informative, will definitely go back.
September 16, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Hi Russ,
Thank you for reviewing. We're pleased to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Chesterfield
Hey Andy,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jaymie has been most helpful in setting…
Jaymie has been most helpful in setting up my new phone,transferring all my info from old to new phone He deserves a pay rise
September 8, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Hi Patricia,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dave and the team are fantastic at…
Dave and the team are fantastic at Vodafone in Chesterfield. Helpful, and cant do enough for you! Will be going back when my broadband deal finishes to sign that over also.
Thank you so much 🖤
September 2, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Very efficient friendly service
Very efficient friendly service, second to none, would strongly recommend.
August 25, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Hi Michael. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic experience inshore
Fantastic experience inshore, and great advice and deals , thanks kal and the rest of the gang. You were amazing
August 24, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Hi Judith. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service at Chesterfield
An excellent service at the Chesterfield shop, sorting out an email issue and reducing my monthly payments!!
August 7, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Hey Robert,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great Service
The advisor Dave was really great with my phone upgrade, extremely helpful and informative. Looking forward to receiving my new phone
July 29, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Hey Annamarie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jamie and Dave were extremely helpful…
Jamie and Dave were extremely helpful in helping with my sim and queries. Will definitely be returning.
July 21, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Hi Yves,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Vodafone Chesterfield
The customer service was amazing Tim the store manager looked after me
July 19, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Hey Andrew,
Thanks for letting us know what an amazing job Tim did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Super Service
Great service from Dave and the team super helpful and didn’t rush any decisions. Got a great deal and new phone. Always good to do this type of transaction face to face.
July 15, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Thanks for your feedback for Dave and the team in Chesterfield Hayley. It's great to see they were patient and helpful while you made your decision.
Thanks, The Vodafone Social Media Team
Reply from Vodafone UK - Chesterfield
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Amazing service from Dave
Amazing service from Dave. Saved me money and got me a nice new phone too.
July 14, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Hey Katie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great Service
Straightforward explainations and genuinely great service.
July 14, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Hey Matthew,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dave
Really kind and helpful! Patient and keen to advices and explain, thank you Dave
July 11, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Hi Lukasz. Thank you for your review for Dave. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and very helpful staff
Friendly and very helpful staff, would recomend
July 11, 2023
Unprompted review
Reply from Vodafone UK - Chesterfield
Hi Paul. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.