Vodafone UK - Chichester East St Reviews 

201
TrustScore 5 out of 5

4.9

22-23 East Street, PO19 1HS CHICHESTER, GB


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Rated 5 out of 5 stars

Masud, ash and brad have been nothing but incredible! Very professional and they all have amazing customer service. They made me feel like a friend rather than a customer so I cannot thank them en... See more

Company replied

Rated 5 out of 5 stars

Came in and spoke too Ashley about moving over too Vodafone but due too personal situation was it wasn’t very straight forward for himself. Was amazing, helpful and patient throughout the whole proces... See more

Company replied

Rated 5 out of 5 stars

Masud and Thomas at the East Street Chichester branch were super helpful in getting both me and my husband set up with new phone numbers and a data plan each. We had lots of questions about switching... See more

Company replied

Rated 5 out of 5 stars

I recently had issues with my phone and visited this store to try to resolve them. At the time, all the staff were engaged with other customers, but I was assured with a smile and a warm welcome th... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Chichester East St

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 22-23 East Street, PO19 1HS, CHICHESTER, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

201 reviews

5-star
4-star
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1-star

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4.9

All reviews

(201)

42,031 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Masud, ash and brad

Masud, ash and brad have been nothing but incredible! Very professional and they all have amazing customer service. They made me feel like a friend rather than a customer so I cannot thank them enough!

One very happy customer!

Harry

August 19, 2026
Unprompted review
Vodafone UK - Chichester East St logo

Reply from Vodafone UK - Chichester East St

Hey Harry,

Thanks for the lovely review and the fantastic support you’ve shown for Masud, Ash and Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ashley was the most helpful advisor.

Ashley was the most helpful advisor.
He spotted that I could be on a much better priced plan.
Thank you

August 16, 2026
Unprompted review
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Reply from Vodafone UK - Chichester East St

Hey Tricia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from the Chichester…

Excellent service from the Chichester store (Vodaphone). Halle was extremely knowledgable and helpful when purchasing 2 new Mibike phones and Airplans

August 16, 2026
Unprompted review
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Reply from Vodafone UK - Chichester East St

Hey Carol,

Thanks for the lovely review and fantastic support for Halle. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cane in and spoke too Ashley

Came in and spoke too Ashley about moving over too Vodafone but due too personal situation was it wasn’t very straight forward for himself. Was amazing, helpful and patient throughout the whole process 👍🏼

August 14, 2026
Unprompted review
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Reply from Vodafone UK - Chichester East St

Hey Charles,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into the Chichester branch today…

I came into the Chichester branch today in a state of panic and Brad was so calm and so helpful as soon as I explained my dilemma ...He also managed to get my costs down and I will come back asap to purchase a new phone ...Thank you Brad ..You have made my day 😊

August 11, 2026
Unprompted review
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Reply from Vodafone UK - Chichester East St

Hey Carol,

Thanks for the lovely review and fantastic support for Brad.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in looking for a replacement SIM…

Came in looking for a replacement SIM and left with a cheaper deal on that SIM! Masud was really helpful and down to earth. Will be back at the end of the month to sort my other contract!:)

August 11, 2026
Unprompted review
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Reply from Vodafone UK - Chichester East St

"Hey James,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Masud was extremely helpful and…

Masud was extremely helpful and knowledgeable. He is a credit to the Chichester shop team.

July 28, 2026
Unprompted review
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Reply from Vodafone UK - Chichester East St

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Masud made our day with a great package…

Masud made our day with a great package deal and wonderful wholesome chats along away!

July 28, 2026
Unprompted review
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Reply from Vodafone UK - Chichester East St

Hey Joanna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service with a smile!

I recently had issues with my phone and visited this store to try to resolve them. At the time, all the staff were engaged with other customers, but I was assured with a smile and a warm welcome that they would help asap. I feel strongly that the manager of the store deserves a special mention, because the problems were complex. It took him almost an hour to finally solve them, and he did so with professional expertise and tremendous patience. I would highly recommend the great customer service at this store.
.

..

July 27, 2026
Unprompted review
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Reply from Vodafone UK - Chichester East St

Hey Paula,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Halle was very helpful and very…

Halle was very helpful and very informative. Took time to give us options to choose from and made sure we got the best deals for the multiple items we needed.

July 26, 2026
Unprompted review
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Reply from Vodafone UK - Chichester East St

Hey Kaym,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to up garage my phone very

Came in to up garage my phone very happy with the service Ashley was very knowledgeable helpful

July 25, 2026
Unprompted review
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Reply from Vodafone UK - Chichester East St

Hey there,

Thanks for the lovely review and fantastic support for David.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had occasion to visit the Chichester…

Had occasion to visit the Chichester branch yesterday. I was served very quickly and efficiently by Ashley who answered all my questions and ensured everything was ok with my data roaming etc. A thoroughly pleasant experience. Thank you Ashley.

July 23, 2026
Unprompted review
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Reply from Vodafone UK - Chichester East St

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in today (19th July) and was…

I came in today (19th July) and was served by Kevwe who helped my elderly neighbour get onto a monthly rolling contract from his existing pay as you go contract.

Her service was 10/10 and was extremely helpful. She was friendly and explained everything to him in a clear and concise way which exactly what someone like him needed. She was able to get him on a very good deal and he is now going to be a Vodafone customer for the foreseeable future.

A store is only as good as its employees and she is a true asset. If I could give her more than 5 stars on this rating I would absolutely do so.

I hope her manager sees this review because she deserves to hear how excellent she is.

July 19, 2026
Unprompted review
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Reply from Vodafone UK - Chichester East St

Hey Gaz,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kevwe has been amazing today

Kevwe has been amazing today. Would recommend. Thank you.

July 19, 2026
Unprompted review
Vodafone UK - Chichester East St logo

Reply from Vodafone UK - Chichester East St

Hey Helena,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super service from East Street, Chichester

Masud and Thomas at the East Street Chichester branch were super helpful in getting both me and my husband set up with new phone numbers and a data plan each. We had lots of questions about switching between eSims, calling internationally and adding travel plans when we need them. There wasn’t a question they couldn’t answer. We were very impressed with their service and wouldn’t hesitate to recommend them.

July 18, 2026
Unprompted review
Vodafone UK - Chichester East St logo

Reply from Vodafone UK - Chichester East St


"Hey Lindsey,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

I have been a Vodafone customer for 20…

I have been a Vodafone customer for 20 yrs, and always find them helpful. Today Brad guided me thru the mobile issues I was experiencing, recommended a better contract, and better value for visiting Europe. He was very thorough, kind, humorous too, and this senior left feeling very happy.

July 15, 2026
Unprompted review
Vodafone UK - Chichester East St logo

Reply from Vodafone UK - Chichester East St

Hey Chaloner,

Thanks for the lovely review and fantastic support for Brad.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Good service, nice guy.

July 11, 2026
Unprompted review
Vodafone UK - Chichester East St logo

Reply from Vodafone UK - Chichester East St

Hey Ash,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We had a very good experience with…

We had a very good experience with Masood, he was very helpful and very polite,

July 3, 2026
Unprompted review
Vodafone UK - Chichester East St logo

Reply from Vodafone UK - Chichester East St

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Halle was superb.Most professional and…

Halle was superb.Most professional and very helpful. A great customer experience.

June 1, 2026
Unprompted review
Vodafone UK - Chichester East St logo

Reply from Vodafone UK - Chichester East St

Hey Graham,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thomas was really lovely and very…

Thomas was really lovely and very helpful.

May 28, 2026
Unprompted review
Vodafone UK - Chichester East St logo

Reply from Vodafone UK - Chichester East St

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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