Summer was amazing, really attentive, answered all my questions and supported me brilliantly with my upgrade. We don’t live in Chichester but always travel here for the amazing service
Company replied
Location
Switch location22-23 East Street, PO19 1HS CHICHESTER, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Masud, ash and brad have been nothing but incredible! Very professional and they all have amazing customer service. They made me feel like a friend rather than a customer so I cannot thank them en... See more
Company replied
Masud and Thomas at the East Street Chichester branch were super helpful in getting both me and my husband set up with new phone numbers and a data plan each. We had lots of questions about switching... See more
Company replied
Came in and spoke too Ashley about moving over too Vodafone but due too personal situation was it wasn’t very straight forward for himself. Was amazing, helpful and patient throughout the whole proces... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Chichester East St
Written by the company
Contact info
22-23 East Street, PO19 1HS, CHICHESTER, United Kingdom
4.9
Excellent
205 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Oliver was brilliant
Oliver was brilliant. We were going to cancel a contract and he turned the situation around. We signed up again and are very happy... Great com skills!
March 3, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ashley was extremely knowledgeable and…
Ashley was extremely knowledgeable and trued different options to give us the best deal. We spent over an hour with him going through different options. Very professional and polite.
February 28, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Kim,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service, friendly and knowledgeable, Oliver was considdrat and very pleasant
February 28, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Jonathan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Chichester East St
Hey Rhona,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Felix was very helpful with mine and my…
Felix was very helpful with mine and my sisters upgrade and would highly recommend!
February 22, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional service from Ashley
Exceptional service from Ashley. Great advice yesterday, not pushing for a sale which made us go back today and upgrade our daughter’s phone. He is friendly, knowledgeable and courteous. Best service we’ve had in Vodafone over the years.
February 21, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Mrs G,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dealt with Kevwe in store
Dealt with Kevwe in store, lovely lady who was very helpful. Would highly recommend Chichester Vodafone. Great customer service.
February 9, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Darran,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We came into the Chichester branch of…
We came into the Chichester branch of Vodafone and saw Felix , had was able to help us with three problems and saved us money on our bills.
Very happy customer
February 8, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great quick service from Ollie in your Chichester branch went in with one objective and it was done no messing about.
Thank you Ollie
February 1, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Gina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent advice and service from…
Excellent advice and service from Oliver!
January 31, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, patient, relaxed and friendly, excellent communication of complex (for me) details, happy to re-explain things. Superb customer service all round from a calm and cohesive team. Thanks to all, especially Ashley and Felix for making the whole process so effortless.
January 24, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Daniel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Professional help from Halle real…
Professional help from Halle real professional
January 18, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Janie,
Thanks for the lovely review and fantastic support for Halle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Perfect all Round today at Vodafone…
Perfect all Round today at Vodafone Chichester Thomas was exceptional kind and patient
Thanks Thomas
January 8, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Kevwe
Great service from Kevwe, who answered all my questions and explained everything clearly.
January 8, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hi Jon,
Thank you so much for your wonderful review and the amazing support you’ve shown for Kevwe—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Excellent service from Oliver while…
Excellent service from Oliver while buying a new phone and reviewing our contracts to ensure best value
January 3, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in to my local vodaphone shop…
Came in to my local vodaphone shop today with a problem with my phone bill.
Both the people I saw were very ,helpful, polite, the manager Thomas was patient and took time to sort my problem out.
There was also a trainee who was very nice and also helpful, I always have a good experience with this store.
Thank you
January 2, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mobile switch off
Easy experience and dealt with very quickly and switching off problem eliminated
Dealt with by Felix and Tom.
January 2, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Dennis,
Thanks for the lovely review and fantastic support for Felix and Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Oliver was lovely and very helpful
Oliver was lovely and very helpful
His advice was really helpful and we were very satisfied with the phones we have ordered.
Thank you
January 2, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Rae,
Thanks for the lovely review and fantastic support for Oliver.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very helpful and well informed
Very helpful and well informed. Halle is a credit to the organisation and deserves promotion or a raise.
December 30, 2025
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Patrick,
Thanks for the lovely review and fantastic support for Halle.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Chichester East St
Hey Howard,
Thanks for the lovely review and fantastic support for Halle.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.