Summer was amazing, really attentive, answered all my questions and supported me brilliantly with my upgrade. We don’t live in Chichester but always travel here for the amazing service
Company replied
Location
Switch location22-23 East Street, PO19 1HS CHICHESTER, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Masud, ash and brad have been nothing but incredible! Very professional and they all have amazing customer service. They made me feel like a friend rather than a customer so I cannot thank them en... See more
Company replied
Masud and Thomas at the East Street Chichester branch were super helpful in getting both me and my husband set up with new phone numbers and a data plan each. We had lots of questions about switching... See more
Company replied
Came in and spoke too Ashley about moving over too Vodafone but due too personal situation was it wasn’t very straight forward for himself. Was amazing, helpful and patient throughout the whole proces... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Chichester East St
Written by the company
Contact info
22-23 East Street, PO19 1HS, CHICHESTER, United Kingdom
4.9
Excellent
205 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Chichester East St
Hey Ash,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We had a very good experience with…
We had a very good experience with Masood, he was very helpful and very polite,
July 3, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Halle was superb.Most professional and…
Halle was superb.Most professional and very helpful. A great customer experience.
June 1, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Graham,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thomas was really lovely and very…
Thomas was really lovely and very helpful.
May 28, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great Customer Service
Great Customer Service in stores and online.
I have just recently joined vodafone and the chichester store has great service and they are very good with customers interaction and are very patient with customers.
May 14, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service with Ashley!
May 15, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Shirley,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thomas was very helpful and attentive
Thomas was very helpful and attentive. The service in this store is always good. Although one has to be lucky with the timing as the wait can be very long.
May 12, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Roger,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Oli was very helpful and sorted my…
Oli was very helpful and sorted my issue without problem. A credit to the company!
May 9, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Anthony,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Chichester East St
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Kevwe was amazing and so helpful in…
Kevwe was amazing and so helpful in Chichester store
April 24, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Sam,
Thanks for the lovely review and fantastic support for Kevwe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ashley was very helpful & informative
Ashley was very helpful & informative
April 20, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Nigel,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Always happy to help here
Halle was very helpful and patient while my husband and I updated to new iPhones.
April 14, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Katie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing service and help
Amazing service and help. Kevwe really went out of her to help in sorting out and cancelling phone contract and getting a new one. Took so much time with us and very patient. Again, a big thank you ... Amazing young lady
April 10, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Joan,
Thanks for the lovely review and fantastic support for Kevwe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kevwe was brilliant!
April 10, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Maureen,
Thanks for the lovely review and fantastic support for Kevwe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brad was fantastic
Brad was fantastic, clearly explained everything, polite and got me a great deal and sorted my daughter with a new phone after it ended up down the toilet. Thank you Brad you made my day.
April 7, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Samantha,
Thanks for the lovely review and fantastic support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley was great and very helpful
Ashley was great and very helpful, giving us a full range of options and not pushy or overly salesy at all. It really felt like he went out of his way to find the best deal and explained everything thoroughly.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Katie,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Oli,Oliver,great
Oli,Oliver,great, professionalism,a,good,credit,to,your,company,thks
April 4, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Devyani,
Thanks for the lovely review and fantastic support for Oliver.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Helpful and knowledgeable
Halle is absolutely patient and helpful, took all the time and effort to help me with comparing and choosing. Thanks again for all. Will be back here.
March 22, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
V helpful assistance with I phone thomas
March 19, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey Rodney,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Popped in to store for WiFi
Popped in to store for WiFi, Oliver served us we got everything we wanted very easily, he explained everything so clearly and very kind! Thank you
March 14, 2026
Unprompted review
Reply from Vodafone UK - Chichester East St
Hey OLIVIA,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.