Vodafone Cirencester!! The knowledge, the patience, the passion... And the child care 😂 (scar if you ever want to change your career, child entertainment is it!! Seriously though, thank you for ma... See more
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2 Castle Street, GL7 1QA Cirencester, GB
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Vodafone Cirencester!! The knowledge, the patience, the passion... And the child care 😂 (scar if you ever want to change your career, child entertainment is it!! Seriously though, thank you for ma... See more
Company replied
What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... See more
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Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... See more
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Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... See more
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2 Castle Street, GL7 1QA, Cirencester, United Kingdom
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Vodafone Cirencester!!
The knowledge, the patience, the passion... And the child care 😂 (scar if you ever want to change your career, child entertainment is it!! Seriously though, thank you for making it possible for me to talk without any interruptions).
Dan helped me pick a phone that I would be comfortable with after hours of discussing.
And Taarik, where do I start? You are a saint and helped make a very stressful situation a lot less daunting and made me and my fussy toddler feel so welcome from the moment we walked in to you opening the door for us when we left. Thank you for everything!! You truly dealt with my situation with such calmness and understanding!! I hope everyone meets a Taarik and Scar when buying a new phone!!

Reply from Vodafone UK - Cirencester
Billy they were really good and polite and freindly

Reply from Vodafone UK - Cirencester
Had an excellent service from Zu yesterday and this morning. 5 star!!!

Reply from Vodafone UK - Cirencester
I had visited Jess at Vodafone today and had a great time having help with my phone.
she shown great customer service & acknowledgement in what she was doing.
10/10

Reply from Vodafone UK - Cirencester
Today I went in and saw Taarik, he made the trip really easy and painless. Thank you! 10/10

Reply from Vodafone UK - Cirencester
Visited Vodafone in Cirencester today to enquire about an upgrade,the Gentleman that served us Taarik was the most professional,polite,and helpful sales person i have ever come across,he took time to explain everything we needed to know,his customer focus and manor should be employed in every establishment by everyone, a real joy to shop there,Thankyou.

Reply from Vodafone UK - Cirencester
Excellent service - we needed someone to help us switch all our data over after getting a new Vodafone phone and Dan (and Jess) did this for us brilliantly. A big thank you.
Maria and Jon

Reply from Vodafone UK - Cirencester
Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened attentively while we explained our problem and even though he was not au fait with the Three mobile router we had or the exact data packages that Three could offer for it he went out of his way to discover all the various options so that he could provide us with the product that best fitted our needs. Well done Dan… thanks for that awesome customer service!!

Reply from Vodafone UK - Cirencester
Had a wonderful experience at this store, a really great team who went above and beyond to help me.
I also visited EE in cirecester and they were rude and dissmisve, the team at Vodafone made sure I clearly understood each contract I enquired about also made sure it was going to work for me.

Reply from Vodafone UK - Cirencester
Soheila couldn’t have been more helpful, great attitude,great service!!

Reply from Vodafone UK - Cirencester
Soheila excellent customer service. Great experience !

Reply from Vodafone UK - Cirencester
Had a very annoying glitch with my phone and Jess sorted it out quickly with a smile. Incredibly knowledgeable and helpful, Jess is probably the fastest phone tech I’ve met. Went through all the possibilities of what the problem could have been and then, with a lovely smile, informed me I had settings turned off that should have been on! Simples. Thanks.

Reply from Vodafone UK - Cirencester
Excellent customer care. Keiren at the Cirencester Vodafone store was able to remove a virus from my husband's phone and dealt with numerous other problems my husband was experiencing with his phone. He gave a lot of advice and we could not fault his efficiency and care. Highly recommend!!

Reply from Vodafone UK - Cirencester
The customer service at the Cirencester branch was amazing particularly Jess and Dan and Zu and 'T'. We were so impressed.

Reply from Vodafone UK - Cirencester

Reply from Vodafone UK - Cirencester
Jess from the Cirencester store was great very helpful and easy to understand.

Reply from Vodafone UK - Cirencester

Reply from Vodafone UK - Cirencester
Jess has been incredibly patient and kind in helping me transfer to my new phone!

Reply from Vodafone UK - Cirencester
Just wanted to give a shoutout to Jess who gave exceptional service when I came in with a technical issue with my iPhone

Reply from Vodafone UK - Cirencester
Today I saw Jess she was absolutely brilliant helping setting up my new phone

Reply from Vodafone UK - Cirencester
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