Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... See more
Company replied
Location
Switch location2 Castle Street, GL7 1QA Cirencester, GB
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See what reviewers are saying
Had a wonderful experience at this store, a really great team who went above and beyond to help me. I also visited EE in cirecester and they were rude and dissmisve, the team at Vodafone made su... See more
Company replied
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... See more
Company replied
Excellent service - we needed someone to help us switch all our data over after getting a new Vodafone phone and Dan (and Jess) did this for us brilliantly. A big thank you. Maria and Jon
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cirencester
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Castle Street, GL7 1QA, Cirencester, United Kingdom
4.9
Excellent
225 reviews
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Excellent service
Excellent service - we needed someone to help us switch all our data over after getting a new Vodafone phone and Dan (and Jess) did this for us brilliantly. A big thank you.
Maria and Jon
April 30, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Jon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dan’s the man! 👍
Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened attentively while we explained our problem and even though he was not au fait with the Three mobile router we had or the exact data packages that Three could offer for it he went out of his way to discover all the various options so that he could provide us with the product that best fitted our needs. Well done Dan… thanks for that awesome customer service!!
April 30, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey GS,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a wonderful experience at this…
Had a wonderful experience at this store, a really great team who went above and beyond to help me.
I also visited EE in cirecester and they were rude and dissmisve, the team at Vodafone made sure I clearly understood each contract I enquired about also made sure it was going to work for me.
May 1, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey James,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team and sorry for the inconvenience if you have had any.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Soheila couldn’t have been more…
Soheila couldn’t have been more helpful, great attitude,great service!!
April 29, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Vanessa,
Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Soheila excellent customer service
Soheila excellent customer service. Great experience !
April 29, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Trevor,
Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sorted with a smile.
Had a very annoying glitch with my phone and Jess sorted it out quickly with a smile. Incredibly knowledgeable and helpful, Jess is probably the fastest phone tech I’ve met. Went through all the possibilities of what the problem could have been and then, with a lovely smile, informed me I had settings turned off that should have been on! Simples. Thanks.
April 8, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Michael,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer care
Excellent customer care. Keiren at the Cirencester Vodafone store was able to remove a virus from my husband's phone and dealt with numerous other problems my husband was experiencing with his phone. He gave a lot of advice and we could not fault his efficiency and care. Highly recommend!!
April 4, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
The customer service at the Cirencester…
The customer service at the Cirencester branch was amazing particularly Jess and Dan and Zu and 'T'. We were so impressed.
March 19, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cirencester
Hi Laura,
Thank you so much for your wonderful review and the amazing support you’ve shown for ZU—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Jess from the Cirencester store was…
Jess from the Cirencester store was great very helpful and easy to understand.
March 16, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Leon,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cirencester
Hey Carol,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jess has been incredibly patient and…
Jess has been incredibly patient and kind in helping me transfer to my new phone!
February 26, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Just wanted to give a shoutout to Jess…
Just wanted to give a shoutout to Jess who gave exceptional service when I came in with a technical issue with my iPhone
February 21, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Gabriella,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Today I saw Jess she was absolutely…
Today I saw Jess she was absolutely brilliant helping setting up my new phone
February 9, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Frederick,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today I saw Jess and she fixed my…
Today I saw Jess and she fixed my phone, was very calm and helpful while fixing my issue very quickly and wrote down all my points that I need to keep in mind very clearly, she’s very knowledgable, I highly recommend
February 7, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today I saw Jess in store and she…
Today I saw Jess in store and she helped resolve my issues
February 6, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was so helpful today
Dan was so helpful today, really quick and efficient and had a great conversation! Thanks dan
February 2, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Kim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I popped in to the shop at 9am and was…
I popped in to the shop at 9am and was greeted by Jess, who was friendly, helpful and not at all demeaning as I declared I was definitely a dinosaur and need help!
Like a miracle Jess sorted out the problem - I upgraded my phone there end of last year and they were all amazing then. Highly recommend the staff here - I travel from Swindon to Ciren deliberately as the staff are world's away from the Swindon store where my experience has always been rude, unhelpful staff!
February 2, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Rachael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan in Cirencester
Spoke to Dan and helped me with upgrading my phone. Very knowledgeable and helpful. Hugely recommend
January 23, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jess is exemplary in her knowledge of…
Jess is exemplary in her knowledge of all that Vodaphone has to offer, her customer attitude is exceptional, and she is a nice person to do business with and solve issues.
Top marks !
Well done
Roger
January 22, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Dakin,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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