What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... See more
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Location
Switch location2 Castle Street, GL7 1QA Cirencester, GB
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See what reviewers are saying
Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... See more
Company replied
Vodafone Cirencester!! The knowledge, the patience, the passion... And the child care 😂 (scar if you ever want to change your career, child entertainment is it!! Seriously though, thank you for ma... See more
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Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cirencester
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Castle Street, GL7 1QA, Cirencester, United Kingdom
4.9
Excellent
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Just wanted to give a shoutout to Jess…
Just wanted to give a shoutout to Jess who gave exceptional service when I came in with a technical issue with my iPhone
February 21, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Gabriella,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Today I saw Jess she was absolutely…
Today I saw Jess she was absolutely brilliant helping setting up my new phone
February 9, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Frederick,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today I saw Jess and she fixed my…
Today I saw Jess and she fixed my phone, was very calm and helpful while fixing my issue very quickly and wrote down all my points that I need to keep in mind very clearly, she’s very knowledgable, I highly recommend
February 7, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today I saw Jess in store and she…
Today I saw Jess in store and she helped resolve my issues
February 6, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was so helpful today
Dan was so helpful today, really quick and efficient and had a great conversation! Thanks dan
February 2, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Kim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I popped in to the shop at 9am and was…
I popped in to the shop at 9am and was greeted by Jess, who was friendly, helpful and not at all demeaning as I declared I was definitely a dinosaur and need help!
Like a miracle Jess sorted out the problem - I upgraded my phone there end of last year and they were all amazing then. Highly recommend the staff here - I travel from Swindon to Ciren deliberately as the staff are world's away from the Swindon store where my experience has always been rude, unhelpful staff!
February 2, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Rachael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan in Cirencester
Spoke to Dan and helped me with upgrading my phone. Very knowledgeable and helpful. Hugely recommend
January 23, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jess is exemplary in her knowledge of…
Jess is exemplary in her knowledge of all that Vodaphone has to offer, her customer attitude is exceptional, and she is a nice person to do business with and solve issues.
Top marks !
Well done
Roger
January 22, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Dakin,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent Service
Jess helped me sort out a phone issue this morning. She was polite, charming, efficient, and exactly the sort of human being I want to deal with as a customer. Well done Jess!
January 20, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today I saw Jess ,she is an amazing…
Today I saw Jess ,she is an amazing human being.So is Kieran.
January 20, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Maria,
Thanks for the lovely review and fantastic support for Jess and Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today I saw Jess and she helped me out…
Today I saw Jess and she helped me out with my iPad and phone, she was absolutely brilliant and patient
January 19, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Valerie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan Cirencester
Dan, who helped me out today, was absolutely marvellous. He was so kind and helpful that the potentially traumatic experience of changing my phone actually became a pleasure.
January 9, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Zu
Excellent service from Zu - particularly helpful and patient with me. Thank you very much
January 6, 2026
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Maureen,
Thanks for the lovely review and fantastic support for Zu.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thankyou Jess !!!
Nipped in to Vodafone cirencester today on the off chance a member of staff could help me with my airtime plan.
I was greeted with a very welcoming hello & smile by "Jess "who was extremely obliging , knowledgeable & helped me resolve my issue in 10 minutes . THANKYOU JESS 💖.. you're a true asset to Vodafone cirencester. 😊
December 29, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Lisa,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Today I saw Jess in store and she…
Today I saw Jess in store and she helped me set up my broadband as quick and easy as possible
December 24, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Jamie,
Thanks for the lovely review and fantastic support for Jess. It's always a pleasure to read such kind words.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zuveria was incredibly helpful a day…
Zuveria was incredibly helpful a day friendly, thank you!!
She sorted out my phone in no time, very efficient.
December 20, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Jennifer,
Thanks for the lovely review and fantastic support for Zuveria.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very much appreciate the help ZU gave…
Very much appreciate the help ZU gave me, always friendly .
December 20, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jess was a great help,once…
Jess was a great help,once again,sorting out problems on my phone very effectively with her usual kindness.
December 18, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Mr & Mrs Maurice Dyson,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jess made everything very easy for me…
Jess made everything very easy for me and explained the upgrade process very clearly.
December 12, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Rupert,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today I saw Jess and she was the most…
Today I saw Jess and she was the most helpful and I’m very grateful for her assistance today
December 12, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Desmond,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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