What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... See more
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Location
Switch location2 Castle Street, GL7 1QA Cirencester, GB
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See what reviewers are saying
Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... See more
Company replied
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... See more
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Vodafone Cirencester!! The knowledge, the patience, the passion... And the child care 😂 (scar if you ever want to change your career, child entertainment is it!! Seriously though, thank you for ma... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cirencester
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Castle Street, GL7 1QA, Cirencester, United Kingdom
4.9
Excellent
232 reviews
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Review
Zu has been extremely helpful with us this afternoon changing from Sky to Vodophone and setting up our two phones today. Also she has checked our broadband and package and we now know when we can renewn it. We are very pleased with the help and advise we have received this afternoon
September 3, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Visited Vodafone Cirencester and was…
Visited Vodafone Cirencester and was helped by Jess. She was brilliant. Very knowledgeable and efficient. Couldn’t rate more highly. Thank you for your help.
September 1, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback regarding the helpful and efficient service you received.
Vodafone Social Media Team
Excellent assistance from all members…
Excellent assistance from all members of staff , very welcoming and very knowledgeable. Resolved my problem extremely quickly great job guys . Zuveria although being a new member of staff was incredibly professional in her job role 👏 👍
September 1, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Cirencester
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
So helpful and approachable
I went into the Cirencester branch of Vodafone with an elderly friend who wanted to change her pay as you go phone. All three assistants were incredibly helpful. They didn't have the phone in stock so advised us to purchase one at Argos. Having done this they quickly set the phone up, ensuring all her contacts were on her sim, and giving her a quick demonstration. They definitely went above and beyond. She was extremely grateful.
August 6, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Sally,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great product
Great product, great service from Zu and Kieran - thankyou
July 22, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Darius,
Thanks for the lovely review and fantastic support for GeorgiZu and Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited the Cirencester store today to…
Visited the Cirencester store today to sort out my mobile phone contact. Got some great advice from Jess who set up the new contract quickly and efficiently. Perfect service!
July 12, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ash in Cirencester Shop
Popped in to the Cirencester Vodafone shop on Thursday and we were greeted by Ash. My daughter and I had gone in to look at upgrading as we have been with Vodafone for many years. Well nothing was too much trouble for Ash and he was extremely patient whilst we were looking at different plans. Ash was so very helpful and informative and it was actually nice to sit and chat as well. Ash helped us sort out 3 different plans and everything was so smooth and efficient. A massive thank you to Ash for all your help, knowledge and experience.
July 3, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Kris,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Keiran was very helpful in ensuring our…
Keiran was very helpful in ensuring our full understanding of the new phone. Previous phone was stolen so he made sure everything was secure, thanks!
July 4, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Hannah,
Thanks for the lovely review and fantastic support for Keiran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Huge thanks to Jess
Huge thanks to Jess, extremely helpful, great advice and help.
June 26, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Matt,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to Dan who set up my broadband…
Spoke to Dan who set up my broadband and phone. Was a few issues and he helped so much. Very patient and would recommend to anyone
June 26, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cirencester Shop- Jess the one who wouldn’t give up
The five stars are entirely awarded to Jess who patiently, determinedly and calmly resolved a seemingly intractable problem, for which even Tech Support could not fathom nor resolve.
I drowned my phone in a duck pond! The phone was beyond repair. I needed a replacement mini Sim for the old standard Sim I retrieved from the defunct phone.
Vodophone web site gives the impression that this is a straightforward process; it is anything but when the account I held was a pay as you go. I tried to register my name with tech support who insisted on sending a text to the now, non- existent phone!
Jess, was a far more lateral thinker and her final solution was to borrow a phone from a nearby repair shop, insert the old Sim to receive the one-time security code thus solving the problem.
Thank you Jess.
June 19, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi. We're so happy to hear that the issue you experienced was resolved so effectively. We appreciate you bringing this to our attention and highlighting the positive support you received. Thank you for the review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan in Cirencester
Dan was very friendly and helpful with great customer service skills.
Very happy with the deal he sorted for me
June 2, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan helped me
Dan moved my phone over from O2, extremely helpful and would recommend him to anyone
May 26, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey James,
Thanks for the lovely review and fantastic support for Dan. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you to Kieran today
Thank you to Kieran today, he is amazing. Explained everything in detail, lovely mandated young man. Kieran is so professional a credit to Vodafone. Thank you Kieran. Maria Phillips
May 16, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Maria,
Thank you so much for your wonderful review and the amazing support you’ve shown for Kieran —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Absolutely amazing service and support…
Absolutely amazing service and support from Kieran and Dan today! Came in a little bit scared….but they’ve supported me brilliantly with their help!
May 16, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Gillian,
Thanks for the lovely review and fantastic support for Kieran and Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My wife and I visited the Vodafone in…
My wife and I visited the Vodafone in Cirencester a week or two ago with faulty signal problem on her phone. We were looked after by a gentleman called Kieran who was very knowledgeable and professional. He informed us it could be a number of issues, it turned out to be a fault within the phone. He made the whole process so easy. Would definitely recommend the Cirencester store, Kieran and his team.
April 19, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Laurence
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service from Tom and…
Amazing customer service from Tom and the team! Explained everything perfectly, left very happy customers. Lou & Emily!
April 18, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Louise,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We were looked after by Jess today who…
We were looked after by Jess today who took alot of time and care to make sure we our phones were sorted out. Very highly recommend, great service.
April 16, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Jo,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jess was really helpful in setting up a…
Jess was really helpful in setting up a new upgrade, and with our sim upgrades , she’s a credit to the store and really capable and knowledgable, she’s explained everything really well.
April 16, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey there,
Thank you for your review for Jess. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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