What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... See more
Company replied
Location
Switch location2 Castle Street, GL7 1QA Cirencester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... See more
Company replied
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... See more
Company replied
Vodafone Cirencester!! The knowledge, the patience, the passion... And the child care 😂 (scar if you ever want to change your career, child entertainment is it!! Seriously though, thank you for ma... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cirencester
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Castle Street, GL7 1QA, Cirencester, United Kingdom
4.9
Excellent
232 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Today I was served by Jessica and she…
Today I was served by Jessica and she couldn’t have been more helpful. Talked me through every stage and even conquered couple issues along the way. Very pleased and would highly recommend
April 11, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Tom and Ben provided excellent service when I had a problem switching over phones and I would happily recommend them and the store. My needs were met by taking out an inexpensive talkmobile contract which covers both the UK and Europe. Thank you to both of you.
Michael Parker
March 31, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Michael,
We really appreciate your wonderful review and the amazing support for Tom and Ben.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Tom was very very helpful
Tom was very very helpful, professional and polite. Great experience all round
April 4, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Benjamin,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
As always excellent service with…
As always excellent service with helpful and considerate staff. So much better to deal with a person face to face than try to do things on a computer. I really appreciate the help and support.
March 31, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Today I saw Jess in the Vodafone store…
Today I saw Jess in the Vodafone store and she made it as easy and simple for me as possible
March 26, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi, It's great to see Jess made such an awesome impression on you today.
Thanks, The Vodafone Soial Media Team
Kieran quickly and efficiently…
Kieran quickly and efficiently transferred the data between my devices while I went about town to sort things out, amazing service and super friendly
March 26, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Alfie,
This is such an amazing review for Kieran. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Kieran sorted our transfer quick and…
Kieran sorted our transfer quick and simple. Even managed to pop out and do our own bits while we waited. 10/10!!
March 24, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi there,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Got a new phone and sim plan from…
Got a new phone and sim plan from Kieran at Cirencester Vodafone today. He gave excellent service, explained everything clearly and found me a better deal than I expected. He also served my son recently and provided equally excellent customer service. Highly recommended.
March 24, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi David,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kieran was very helpful & friendly
Kieran was very helpful & friendly. Very happy with our experience today.
March 15, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Alison,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant experience Jamie
Brilliant experience making a bunch of changes to my account, troubleshooting a number of complications, and changing some features of my service. Jamie was a total legend in fixing everything and patiently explaining all the options. I will definitely be back. Outstanding service.
March 15, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Jacqueline,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jamie was very helpful
Jamie was very helpful, outstanding professionalism, sorted me out with a new phone and tablet
March 14, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Kelli. Thank you for your review for Jamie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Tom
Tom helped us choose the right 4g hub for us and set up a new airtime plan for one of our phones
March 8, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Tom at the Cirencester Vodafone shop…
Tom at the Cirencester Vodafone shop was very helpful, friendly and polite when we signed up to a new Broadband deal. He is a real credit to the company.
March 5, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Thanks for the wonderful review, Stephanie! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I saw jess in the store today she…
I saw jess in the store today she helped get a good deal and made it as easy as possible and sorted out all 4 of my contracts
March 7, 2025
Unprompted review
Would definitely consider going there again
Went to Cirencester’s Vodafone to upgrade my iPhone finally, haven’t upgraded my phone is store for a long while so was great to have such great service from the person who served me Kieran, helped me understand every step of the process of moving to Vodafone as well as going through how to set up the new iPhone which was extremely helpful & put my mind as ease. Would definitely consider going there again.
February 17, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Chloe,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Today I went into see Jess tom and…
Today I went into see Jess tom and Kieran, they made the experience so easy and simple thank you guys!!
February 12, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Katie,
This is lovely feedback for Jess, Tom and Kieran. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Came in as my passwords weren't…
Came in as my passwords weren't working, saw Alex and jess and they promptly sorted my issue and got me logged into the apps I needed to be logged into. Five stars!
February 11, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Terry. Thank you for your review for both Alex and Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I saw Jess today she was very helpful…
I saw Jess today she was very helpful and polite / professional
Paul Cullen
February 11, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Paul. Thank you for your review for Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in for a tech transfer
Came in for a tech transfer. Very efficient and helpful
February 10, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Rob
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team.
I saw Jess today and she made the…
I saw Jess today and she made the experience so easy and stressfree
February 8, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Sue. Thank you for your review for Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.