What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... See more
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Location
Switch location2 Castle Street, GL7 1QA Cirencester, GB
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Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... See more
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Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... See more
Company replied
Vodafone Cirencester!! The knowledge, the patience, the passion... And the child care 😂 (scar if you ever want to change your career, child entertainment is it!! Seriously though, thank you for ma... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cirencester
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Castle Street, GL7 1QA, Cirencester, United Kingdom
4.9
Excellent
232 reviews
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Came in with issues regarding maps
Came in with issues regarding maps. Alex fixed our issue quickly and efficiently and then dove into my account to see if we could upgrade. He managed to upgrade my broadband for higher speeds and he also helped us leave 02 and take out a new phone and plan on the Vodafone network. 5 stars
February 8, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Chris. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredibly helpful
Incredibly helpful, clear explanations from Kieran
January 27, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Hamish,
Thank you for you review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
He was really helpful in upgrading my…
He was really helpful in upgrading my sim and setting me up with a secondary sim. Explained future options to consider with upgrading to a new phone when I'm ready in the near future.
January 24, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Eliza,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Alex was very helpful and took the time…
Alex was very helpful and took the time to get me the best phone for my requirements. Highly recommended.
January 21, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Mr Pawling,
Thank you for taking the time to review and share your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I had an issue with my SIM.Kieran…
I had an issue with my SIM.Kieran managed to sort the problem out for me. Kieran is the most professional sales advisor I have met. He is a credit to Vodafone and a wonderful representation for young people.
January 22, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Maz,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Your colleague was very helpful and…
Your colleague was very helpful and patient with me. He helped sort out my new phone after I washed the old one. He took time to transfer everything over for me.
January 14, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Ann. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
He was incredibly helpful
He was incredibly helpful, spoken in easy to understand terms and got us the best deal
January 11, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Served by Jess
Served by Jess. Helpful, communicative and made whole experience straightforward.
January 9, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Dawn,
Thanks for the great feedback for Jess, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We met Jess in the Cirencester office
We met Jess in the Cirencester office.
Helped to sort out all our problems in no time at all! A 5 star girl to treasure!
January 7, 2025
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Jennie. Thank you for your review for Jess. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Highly recommend Vodafone Cirencester
Tom was knowledgeable, helpful and had a very pleasant way about him. His empathy and patience is a rare find. I would highly recommend visiting Vodafone Cirencester and Tom.
December 27, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hey C Walker,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Super helpful
Super helpful, amazing customer service from Kieran. And thank you to Tom and Jess. Happily kept my two little boys entertained whilst I had an upgrade :)
December 24, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Michaela. Thank you for your review for Kieran, Tom and Jess. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service …
Kieran was more than helpful and knowledgeable, great customer service!
December 22, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Had the most amazing service delivery…
Had the most amazing service delivery by Tom at the Cirencester Shop!!!
Superb knowledge and advice.
Thanks for a great experience Tom!
December 14, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Heine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Patient member of staff who took time…
Patient member of staff who took time to talk us through process of porting number from one account to another.
Kieran
December 13, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Jonathan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kieran and Tom were both very helpful…
Kieran and Tom were both very helpful above and beyond just shop staff
December 12, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Adelma,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great knowledge and helpful
Tom and Keiran were great. I popped in for some help after a few days on the phone to Vodafone and they exceeded expectations.
They took the time to find the problem with my account, fix it and then ensure I left with the broadband package I was after, and fitted earlier!
In addition they upgraded my mobile to a cheaper and better contract.
I absolutely recommend this store!
December 11, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Gary,
This is lovely feedback for Tom and Keiran. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I just had about my best customer…
I just had about my best customer service experience ever. I'd lost my phone, Vodafone central promised a sim card which never arrived, so much distress after a week without a connection to the world. Kieran sorted me out 100% - he's a real expert. The whole team is very helpful - I couldn't recommend it more
November 29, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Roy,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Jess in your Cirencester office
Jess in your Cirencester office was very helpful and not only cleaned the charger socket but gave me some good advice on my various plans.
A very impressive young lady.
November 26, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jess and Alex deserve FIVE STARS !!!!!
Jess and Alex were very friendly and helpful in the Cirencester Vodaphone shop yesterday. The automatic new mobile contract didn’t suit our circumstances and they quickly found a way to give us a much better adapted contract at the same price for 24m. We think they deserve FIVE STARS !!!!!
November 23, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hello, James,
It's great to hear about the positive experience which you had with Jess and Alex. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone staKieron saved the day…
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point me buying it or the matching tablet if couldn't get my emailmails on it.
November 11, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Patricia,
This is a great review for Kieron. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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