What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... See more
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Location
Switch location2 Castle Street, GL7 1QA Cirencester, GB
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See what reviewers are saying
Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... See more
Company replied
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... See more
Company replied
Vodafone Cirencester!! The knowledge, the patience, the passion... And the child care 😂 (scar if you ever want to change your career, child entertainment is it!! Seriously though, thank you for ma... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cirencester
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Castle Street, GL7 1QA, Cirencester, United Kingdom
4.9
Excellent
232 reviews
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Renewing my phone made easy!
I was a bit wary about getting a new phone as I am not very tech. savvy but Tom was brilliant and put my mind at ease straight away. He explained everything clearly and ‘simply’ and made me very comfortable and at ease. I was very impressed with his service and he will be pleased to know that I got my new phone up and running straight away and with very little trouble. I have already recommended his services to a few friends if they ever choose to upgrade their phones in the future and once again I would like to thank Tom for all his kind assistance. Kind regards Dave Osborne.
November 13, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Dave,
It's great to hear about your recent experience and feedback. Thanks fir reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful
Very helpful, easy to talk to, informative and got me the best deal!
November 9, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Callum,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Cirencester shop excellent service
The assistant ALEX in Cirencester shop was extremely kind helpful and efficient
November 9, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Vicki,
Thank you for your review and great feedback for Alex.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kieran was very helpful and…
Kieran was very helpful and informative. He clearly explained everything to me and obviously didn’t had a good understanding of all products.
November 7, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jess was excellent despite computer…
Jess was excellent despite computer system issues.
November 2, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hello, Paul,
Thanks for letting us know what an amazing job Jess did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tom in Vodafone Cirencester was very…
Tom in Vodafone Cirencester was very helpful and patient sorting out new phones for both of us
October 23, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Brenda. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant customer service from Jess & Alex in Cirencester
Jess was very competent for a fuss free take on of a new iPhone 16 Pro. Following that Alex was brilliant, patient and flexible in transferring my wife’s data to my old phone
October 12, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Allan,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with the team when transferring the data.
Thanks,
The Vodafone Social Media Team
Excellent customer service from Tom
Excellent customer service from Tom
October 12, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Charlotte,
Thank you for taking the time to leave us a 5 star review and the amazing feedback for Tom.
Thanks,
The Vodafone Social Media Team
Efficient, knowledgeable and friendly service
Superb service as always from the team. Knowledgeable and friendly, Tom sorted my queries quickly and efficiently. Thank you!
October 7, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Tim,
Thanks for the great feedback for Tom, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Alex Jess and Tom in the Cirencester…
Alex Jess and Tom in the Cirencester Vodafone store are absolutely amazing they listen and give time to talk about the problem or product I can’t thank them enough for their service and support
Thanks 🙏
October 5, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Tom in the Cirencester Vodafone shop is so helpful
Tom in the Cirencester shop could not have been more helpful or patient. We asked him lots of questions about our broadband and mobile contracts. He explained everything patiently and answered all our questions honestly. Much appreciated Tom, thank you so much
October 5, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Kieran was extremely helpful and polite
September 27, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Ian , thanks for your feed back for Kieran.
All the best, The Vodafone Social Media team
Outstanding service from Kieran.
Kieran Reeves is outstanding! Very knowledgeable, super helpful, excellent service. Really impressed, Vodafone this guy is a real ambassador for the brand.
September 25, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Sheila,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very rude staff especially the young…
Very rude staff especially the young girl that works there made me feel very uncomfortable because of the way she looked at me and spoke to me , definitely will not be going here again
August 15, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi there,
This isn't how we want to be leaving customers feeling. Please message us with any unresolved concerns via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll get things looked into.
Thanks, Vodafone Social Media Team
Jess is amazing
Jess is amazing. Gives fabulous customer care. I certainly wouldn’t go anywhere else 😊
September 18, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Linda,
We appreciate your feedback and kind words about Linda. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jess was really helpful
Jess was really helpful, pleasant a very smart young lady and a quick thinker, very knowledgeable and was a pleasure to be supported in my misery and she's an asset to Vodafone. :) thank you so much again
September 16, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hello, Annamarie,
It's always our aim to provide a helpful service, so it's great to hear that Jess delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kieran Cirencester
Kieran very helpful in finding new plans.
Very patient as not really a technology person.
August 31, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Peter, it's great to see our team were so helpful in finding you a new plan
Jess is just brilliant and so nice and…
Jess is just brilliant and so nice and helpful I wouldn’t go anywhere else all thanks to Jess she is a credit to your firm, should be running it Excellent xxx
August 30, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Caroline,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5 stars!!
Came in and spoke to Jess yesterday about me possibly moving to Vodafone from EE. She was really helpful and made sure I knew everything I needed to know about the switch. This made it very easy! Brilliant store!
August 22, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Theo,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom the assistant manager was amazing…
Tom the assistant manager was amazing ,he really went out of his way to help.
He explained everything, made us made very welcome and comfortable as we were in the shop for a while,brilliant customer service and would highly recommend Tom to family and friends ,vodaphone are lucky to have such great staff
August 16, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Carolyn,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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