What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... See more
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Location
Switch location2 Castle Street, GL7 1QA Cirencester, GB
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See what reviewers are saying
Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... See more
Company replied
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... See more
Company replied
Vodafone Cirencester!! The knowledge, the patience, the passion... And the child care 😂 (scar if you ever want to change your career, child entertainment is it!! Seriously though, thank you for ma... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cirencester
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Castle Street, GL7 1QA, Cirencester, United Kingdom
4.9
Excellent
232 reviews
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Having caused irreparable water damage…
Having caused irreparable water damage to my phone I went to Vodafone in Cirencester for help. I was served by an extremely helpful assistant, Ollie, who sorted my problem out. I cannot praise this shop enough.
August 13, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Carol,
Thanks for your review and your lovely words for Ollie! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom is a star
Tom is a star! Was so patient and helpful! Thank you for your assistance x
August 12, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Ethan,
Thank you for taking the time to review and sharing this feedback for Tom.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant Help! Thank You
Tom, Jess and Ollie are fabulous. Kind, patient and really, really knowledgeable and helpful.
We had no idea what we were talking about and they explained everything.
The Cirencester store is the place to go!
Thank you
August 6, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Stephanie! Thank you for your review, it's lovely to hear that you had such a positive experience in our Cirencester store. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
There was no wait which helped!
There was no wait which helped!
Tom the assistant manager was excellent sorting my query and plan upgrade quickly with good explanation.
He had a lovely friendly professional manner in a v timely fashion.
It was a really good service!
August 2, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Fran & Jo,
This is a great review for Tom. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Kieran was really helpful running…
Kieran was really helpful running through all the options with me.
August 3, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Adrian, It's great to hear Keiran took the time to explain everything for you today.
Thanks, The Vodafone Social Media Team
Jess in Vodafone Cirencester is a little gem
Jess in Vodafone Cirencester is a little gem - super helpful, polite and patient as well as being really knowledgeable - she sorted out my query and carefully explained all my options.
July 17, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Sarah,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Incredibly helpful, nice people
I went in the other day with some questions about changing network providers. Jess was unbelievably helpful in answering my questions and providing a better understanding to the benefits of Vodafone. Will definitely be coming back soon!
July 29, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Cj,
These are lovely kind words of feedback for Jess. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fantastic service at Vodafone in…
Fantastic service at Vodafone in Cirencester. Thank you to Tom and Jess for the professional and friendly support whilst upgrading my phone and transferring all my data. Really appreciated.
July 29, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi there,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the store in Cirencester.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Kieran was very helpful with answering…
Kieran was very helpful with answering my questions and getting my account sorted
July 27, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Thank you to Kieran at Cirencester
Friendly amd informative staff member. Kieran was very helpful and informative. My family and I recently arrived from australia and are travelling in England for 6 weeks. He explained the options and data packages available and set up new sim cards for us all.
July 26, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Jackie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Thank you Tom in Cirencester
Tom in Cirencester made the process of upgrading to a new iPhone 15 Pro and trading in old phone a very stress free experience. He was extremely professional and knowledgeable and a pleasure to do business with. Thank you so much.
July 23, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Jill,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great feedback about Tom helping get the upgraded processed.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - Cirencester
Hi John. Thank you for your review for both Jess and Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Salesman very polite & helpful
Salesman very polite & helpful - did not try to sell me anything, just gave me some excellent advice
July 9, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Jenny,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kieran was absolutely lovely to be…
Kieran was absolutely lovely to be served by, he didn’t make me feel silly despite me being a little old lady asking lots of silly questions. 10/10
June 26, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hello, Bea,
Thanks for the feedback. It's great to hear that you received a lovely customer experience from Kieran.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
I am the MD of a leading london pr…
I am the MD of a leading london pr agency I live in Cirencester and have had caused to come here in number of occasions and the team here are incredible! Kind patient understanding and so helpful. A superb team and great credit to Vodafone! Today I saw Jess and Kieran and they have helped me once again. 10/10 would recommend.
June 24, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi there,
Thank you so much for highlighting what a great experience you had in store! We really appreciate the positive feedback and are delighted you received a great service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
It was really helpful session
It was really helpful session, Jamie is really great and v knowledgable.
June 20, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Ian,
Thanks for taking your time to share the experience in store with Jamie. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Both members of staff very excellent
Both members of staff very excellent
Tom and dale were a great help
May 23, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Johnp,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing really helpful
Amazing really helpful
Got my new phone all sorted and Tom showed me how to work it
May 21, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi David,
Thank you for taking the time to review and sharing this feedback for Tom.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
today i went into the cirencester store…
today i went into the cirencester store again and saw jess, she was nothing but friendly and made it a nice and easy process
May 17, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Cooper,
Thank you for taking the time to review and sharing this feedback for Jess.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone excellent customer service by Jess in Cirencester Store
Jess was really helpful in sorting things out for me, explained everything perfectly and had a friendly and professional manner. A credit to Vodafone.
Thanks very much Jess!
Regards Andy
May 15, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Andy,
This is lovely feedback for Jess. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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