What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... See more
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Location
Switch location2 Castle Street, GL7 1QA Cirencester, GB
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See what reviewers are saying
Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... See more
Company replied
Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... See more
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Vodafone Cirencester!! The knowledge, the patience, the passion... And the child care 😂 (scar if you ever want to change your career, child entertainment is it!! Seriously though, thank you for ma... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cirencester
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Castle Street, GL7 1QA, Cirencester, United Kingdom
4.9
Excellent
232 reviews
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Jess and Kieran at Cirencester were…
Jess and Kieran at Cirencester were brilliant at looking after me and making my road ahead trouble free
May 15, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Edward,
This is a great review for Jess and Kieran. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Popping in to the Vodafone shop solved the issue…
From the moment I stepped into the shop I was very well looked after by Jess. Quickly resolved my issue with the signal / service and then onto upgrading my contract.
My needs have changed over the last few years, therefore, changing the data use level has produced a good monthly saving. So, overall I am well pleased with my visit to the Vodafone shop in Cirencester.
May 13, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Cirencester
Hey Judith Thanks for letting us know about the awesome service you received from Kieran.
Thanks, The Vodafone Social Media team
Kieran in the Cirencester shop has made…
Kieran in the Cirencester shop has made a huge effort to cure the problem with my phone
He went through lots of different methods to sort the issue
I'm very impressed with the work he did on my behalf
May 9, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Peter,
Thank you for taking the time to leave us a review. It's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kieran was a great ambassador for…
Kieran was a great ambassador for Vodafone helpful and courteous. Nothing too much trouble and went above and beyond to sort my phone out and supply a new device.Tom the manager also great help.
May 9, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Christopher,
Thank you for taking the time to review and sharing this feedback for Kieran. It's great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service found the cheapest…
Great service found the cheapest quickest broadband for me to use and a discount for being a returning customer 😊
Tom gave excellent service and found me the best broadband available 😊
May 7, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing customer service
Dale and Kieran went above and beyond to help me get the best deal for my phone upgrade, they helped me set everything up and I went away without any confusion. (Rare for someone who does not understand technology!) Very grateful to them both.
May 6, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Laura,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Tom was amazing and really helped me…
Tom was amazing and really helped me get what I needed
April 30, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Gerry,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Fantastic Customer Service
Great service ,made to feel welcome as soon as I walked through the door ,Dept manager Thomas was very professional and was able to answer all my questions over a variety of phones ,will definitely recommend this branch to friends and family ,Thomas went above what I expected,after a visit to a rival phone shop ,will have no hesitation going back to Vodafone cirencester
April 22, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Tur,
It's great to hear about your recent experience and feedback for Thomas. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom was an amazing help with upgrading…
Tom was an amazing help with upgrading my phone to a new device.
April 23, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Ursula,
It's great to hear your feedback for Tom. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good customer service
Very good customer service, informative, helpful and very professional. Thank you Dale
April 12, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Simon, its great to see we were able to help. Thanks for your feedback, The Vodafone Social Media team
Really helpful all the information I…
Really helpful all the information I needed was given. Good advice and polite too. Thank you
April 9, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Dale,
Thank you for your review and feedback. It's great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dale was really helpful great service…
Dale was really helpful great service in-store
March 25, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Nick,
Thanks for taking your time to leave this feedback for Dale. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Excellent work
Excellent work, made the process very simple and I ended up with a really good deal. Many thanks!
March 23, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Andrew,
Thanks for your feedback! We really appreciate you taking the time to share this 5 star review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Jess and Tom
Went to store this weekend, was helped by jess for a new sim only plan and she was great, very helpful and a good fun.
Thanks
February 17, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi there,
Thanks for your review! We're so happy to hear about your positive experience with Jess and Tom.
Don't forget to check out the VeryMe section of your My Vodafone app for exclusive offers and freebies!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Me and my partner went in to the…
Me and my partner went in to the Cirencester store on Monday and we were severed by dale and helped both of us get a new phone this is my first time being vodaphone it was a very easy experience and he explained everything we needed to know , we were also helped by Tom and Jess , they all have very good customer service and are all very helpful and professional, thanks for the help guys
February 12, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hey Erin,
Thank you for taking the time to leave us a review. It's great to hear about your recent experience and feedback for Jess and Tom.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I went into Vodafone Cirencester
I went into Vodafone Cirencester today and was greeted by a very nice team (Dale,Jeff/jess and Tom) they was a very friendly team very efficient and answered every question I had asked them and you can tell they all know what they are talking about they treated us to a nice cup of coffee they managed to sort everything we wanted very quickly and had some good conversations I would 100% recommendation going into this store for any issues you may have they are all extremely helpful and don’t make everything seem over complicated very happy with the service we had today and will be back
February 12, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Robbie,
This is such an amazing review for Dale, Jeff, Jess and Tom. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Tom was amazing really professional
February 10, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Kimberley, thanks you for your lovely feedback for Tom.
All the best, The Vodafone Social Media team
Great experience
Wonderful customer service from Jess. Did everything she could to help and was made to feel very welcome.
February 6, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Ashley,
Thank you for leaving us a review, and sharing this great feedback for Jess.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service in Cirencester…
Walked in to Vodafone in Cirencester for help with my battery and Kieran could not have been more helpful. He went the extra mile and didn't talk tech speak to me nor did he patronise this 69 year old!
January 22, 2024
Unprompted review
Reply from Vodafone UK - Cirencester
Hi Caroline,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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