Vodafone UK - Cirencester Reviews 

232
TrustScore 5 out of 5

4.9

2 Castle Street, GL7 1QA Cirencester, GB


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Rated 5 out of 5 stars

What an amazing & helpful team in Cirencester! My new phone wouldn't load whatapps properly & lost some very important messages. I'd been running two phones until my old one finally broke. Although,... See more

Company replied

Rated 5 out of 5 stars

Although we had an issue with a Three device it was the Vodafone store in Cirencester we visited. We were blown away by the service that Dan, the manager, gave us! He resolved all our issues, listened... See more

Company replied

Rated 4 out of 5 stars

Vodafone staffer Kieron saved the day (and sale of the new phone I was buying) where his 2 colleagues nor the woman from Samsung could figure it out. THANK you for your skill and patience. No point m... See more

Company replied

Rated 5 out of 5 stars

Vodafone Cirencester!! The knowledge, the patience, the passion... And the child care 😂 (scar if you ever want to change your career, child entertainment is it!! Seriously though, thank you for ma... See more

Company replied


Company details


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  • 2 Castle Street, GL7 1QA, Cirencester, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

232 reviews

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4.9

All reviews

(232)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service very friendly and easy

Amazing service very friendly and easy, Tom made everything so simple for me.

January 20, 2024
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hey Christine,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was jolly good

January 18, 2024
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hi Robert,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service and Quick!

Came in for a one off advice question. Kieran gave great friendly service and was very quick and solved the issue.

January 15, 2024
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hi Jacob. Thank you for your review for Kieran. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer support by Kieran…

Very good customer support by Kieran who was very courteous and explained every thing very well and all available options.

January 13, 2024
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hi Philip,

Thank you for your 5 star review regarding your experience with Kieran. We're glad you received such a great service!

If you need any help in the future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Kieran

Great service from Kieran. Love the Cirencester store.

January 13, 2024
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hi Sharon,

Thank you for your review regarding your experience with Kieran, we're glad to hear this!

If you need any help in the future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was helpful

January 11, 2024
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hey Gwendoline,

Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kieran has been an absolute star !!

Kieran has been an absolute star !!!
What great customer service 👻

January 10, 2024
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hey Linda,

Thanks for the lovely review and fantastic support for Kieran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

great

i saw jess in vodafone and i’m
so happy with the service she gave me i really am

December 19, 2023
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hey Lily,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Friendly customer

Friendly customer service that helped me to get the best deal I could in the local area. Would recommend greatly

December 19, 2023
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hi Peter,

This is a great review for our Cirencester store. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Tom was amazing and sorted my phone…

Tom was amazing and sorted my phone very quickly.

December 14, 2023
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hi Lottie,

This is a great review for Tom. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

Rated 5 out of 5 stars

Fantastic service

Jess was incredible. She was professional, efficient and very friendly. I felt like I was in safe hands!

Thank you so much
Sophie

December 15, 2023
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hi Sophie,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

Went into Vodafone with a question on my new phone and Tom was amazing and answered all the questions I had.

December 8, 2023
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hey Chloe,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kieran very helpful

Good experience, getting our broadband package upgraded.

Thanks to Kieran.

December 2, 2023
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I saw Jess in the store today

I saw Jess in the store today, she was extremely helpful and got me the deal I needed.

December 1, 2023
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hey Stephany,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kieran is a star

Kieran the sales rep was brilliant. Helpful , friendly and knowledgeable . All u could want .

December 1, 2023
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kieran was extremely helpful and…

Kieran was extremely helpful and knowledgeable. Great help.

November 28, 2023
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hi Richard. Thank you for your review for Kieran. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into the shop and spoke to Dan

I came into the shop and spoke to Dan. He had the perfect balance of professionalism and conversation skill. We had a great conversation and he upgraded my phone very quickly. An asset to the business. Very impressed

November 23, 2023
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hi Cooper,

It's great to hear about your recent experience, and feedback for Dan. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Kieran

Kieran, very good orator and salesman.

November 18, 2023
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hey Harry,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service !

Excellent service !! Kieran was just great.

November 18, 2023
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hey there,

Thanks for the lovely review and fantastic support for Kieran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, jess gave me great service both times ive in the store

November 15, 2023
Unprompted review
Vodafone UK - Cirencester logo

Reply from Vodafone UK - Cirencester

Hi Joan,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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