Vodafone UK - Clacton on Sea Reviews 

211
TrustScore 5 out of 5

4.9

23-27 Pier Avenue, CO15 1FB Clacton on Sea, GB


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Rated 5 out of 5 stars

I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a... See more

Company replied

Rated 5 out of 5 stars

I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than cover... See more

Company replied

Rated 5 out of 5 stars

Levi was super friendly but also professional. They explained everything fully,listened to my questions and even helped save money on my bill.

Company replied

Rated 4 out of 5 stars

Visited the Clacton-on-Sea store on Monday and was attended by Danny. We were already Vodafone customers but were seeking a better deal and Danny could not have been more helpful; his patience when na... See more

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  • 23-27 Pier Avenue, CO15 1FB, Clacton on Sea, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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4.9

All reviews

(211)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Helpful especially Levi

November 24, 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Pauline,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levi was a great help sorted contract…

Levi was a great help sorted contract and was very pleasant a credit to vodaphone

November 7, 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

We had the pleasure of being served by…

We had the pleasure of being served by Danny today, he was extremely apologetic as there was a lot of people in the store and he apologised for the wait time. Danny was really helpful discussing sim plans that would suit both my business and my husband . He had good knowledge of the iPhones he had in stock and what would work best for my needs.
Danny was polite helpful and a pleasure to met

October 23, 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Changed my plan and ordered a watch. Excellent service from Danny, who made sure I understood everything that had and would be happening, delivery wasn't great, but that was DPD fault, went back to store, saw Danny who sorted it all out, helped set up my phone and watch and made me feel totally at ease. Excellent service.

October 16, 2025
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience was very pleasant and…

My experience was very pleasant and Danny was amazing making my upgrade so easy and explained everything throughly
He’s very professional and helpful

October 5, 2025
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danny gaves us fantastic service and…

Danny gaves us fantastic service and really shared is knowledge around the mobile device i wanted

October 5, 2025
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey Roger,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Clacton branch

Thank you very much to Ryan, Levi and other colleagues at Vodafone Clacton who helped answer the many questions and gave very useful advice before and after I bought my Samsung phone. Excellent service.

August 4, 2025
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Clacton store

I have visited Vodafone Clacton store three times over
the past months to seek advice and eventually decide to buy a new phone. All the staff in store have given excellent friendly service and have answered all my questions and addressed any concerns I may have had. Today I ordered a new Samsung phone and I wish to praise in particular staff members Danny and Oliver for all their help.

September 11, 2025
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Ollie provided a great service and was very helpful setting up both phones we have recently purchased from Vodafone. He also helped with email queries and will help me apply a PAC to keep my number. Am very happy with the results since moving to Vodafone

September 11, 2025
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

They provided friendly service

I was very impressed with the outstanding customer service. Charlotte, the manager, and Becca provided excellent support—both were friendly, knowledgeable, and efficient. My order was handled promptly, and I left the store completely satisfied. Thank you for such a positive experience.

September 7, 2025
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

We're happy to hear that you received outstanding support. We appreciate you sharing your positive experience with us; it's great to know our team handled your order promptly and efficiently.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Becca always gives 100% customer…

Becca always gives 100% customer service and is very knowledgeable

August 31, 2025
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great chat with Levi at the…

Had a great chat with Levi at the Clacton office who helped me with my SIM update, he also helped me get a SIM card for my daughter with proper information.
Great experience!

August 30, 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rebecca helped my mum to get a sim and…

Rebecca helped my mum to get a sim and move her number over, very quick and easy

August 19, 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Becca has been very helpful in the…

Becca has been very helpful in the Clacton store, would visit again.

August 28, 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levi

Levi, was so so helpful and so polite and chatty. Explained everything to me.
Vodafone is the best place to get advice on anything you ask for.
Thank you. My name is Barbara brown

August 8, 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Leslie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danny set mine and my husbands phone up…

Danny set mine and my husbands phone up for us with no trouble. We bought the phones yesterday and didn't know what to do. Danny was polite and did it all for us

July 26, 2025
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey Christine,

Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danny helped set up our phone and kept…

Danny helped set up our phone and kept everything easy for us.
He was very knowledgeable, polite and didn't judge

July 26, 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Graham,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing Store Thank you

Pop into branch today for the first and and received outstanding friendly service. Thank you Hannah

July 18, 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey David,

Thanks for the lovely review and fantastic support for Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service fron Ryan

Excellent service from Ryan and staff at Vodafone shop in clacton thank you

July 17, 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Angie,

Thank you for your review. It's always lovely to read such nice feedback about Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Visited on Sunday, Danny couldn't of been more helpful, knowledge and communication was spot on, highly recommended

July 13, 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Heidi,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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