Levi made sure that we left with the best deals possible. Nothing was too much trouble and time was taken to thoroughly explore all options, prices and deals. Very happy with the customer service I r... See more
Company replied
Location
Switch location23-27 Pier Avenue, CO15 1FB Clacton on Sea, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than cover... See more
Company replied
Rebecca, was clear in her communication, knowledgeable and concise. A pleasure to ask questions to, be listened to and have all the information I needed to make a decision. A credit to your store.
Company replied
Visited the Clacton-on-Sea store on Monday and was attended by Danny. We were already Vodafone customers but were seeking a better deal and Danny could not have been more helpful; his patience when na... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Clacton on Sea
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
23-27 Pier Avenue, CO15 1FB, Clacton on Sea, United Kingdom
4.9
Excellent
199 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Levi made sure that we left with the…
Levi made sure that we left with the best deals possible. Nothing was too much trouble and time was taken to thoroughly explore all options, prices and deals. Very happy with the customer service I received today!
August 10, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Natalie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rebecca
Rebecca, was clear in her communication, knowledgeable and concise. A pleasure to ask questions to, be listened to and have all the information I needed to make a decision.
A credit to your store.
August 1, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Christopher,
Thanks for the lovely review and fantastic support for Rebecca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptionally helpful retail advisor,
Exceptionally helpful retail advisor, Oliver, in Clacton store. Oliver made a stressful experience so easy. His friendly, but very professional help, was very appreciated.
July 20, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Will,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Becca helped me to upgrade.
July 17, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Barry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lucas was so helpful and explained…
Lucas was so helpful and explained everything in detail and did not make me feel inadequate. I would definitely be back into store to be served by such lovely staff
July 14, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Lynda,
Thanks for the lovely review and fantastic support for Lucas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Levi was very helpful well informed and…
Levi was very helpful well informed and gave us good clear guidance with a friendly and very helpful approach recommended. I would give 10 stars if I could.
July 12, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Andrea,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Becca from the Vodafone Clacton Branch gave excellent customer regarding the 5G Hub broadband. Was very helpful, would recommend!
June 30, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Billy,
Thanks for the lovely review and fantastic support for Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lucas was very polite and excellent…
Lucas was very polite and excellent service. 10/10!
July 3, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Braintree,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rebecca was very helpful in store
Rebecca was very helpful in store, got my Nan a better deal on her monthly plan, great service.
June 25, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Maddie,
Thanks for the lovely review and fantastic support for Rebecca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’m extremely pleased with the service from Rebecca.
I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than covers my needs and doesn’t cost the earth and saves me incurring roaming charges while abroad in pretty much every country I would want to visit. 🌟🌟🌟🌟🌟
June 23, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Rick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service helping me sort out issues regaurding my account and suggesting a SIM contract to keep down monthly costs at a great discount.
Thank you Danny for helping me out today in store at Clacton on sea.
June 18, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Levi was absolutely amazing and was…
Levi was absolutely amazing and was very polite and respectful and did an amazing job sorting out a new sim with no hassle thank u so much and very professional
June 8, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazingly helpful young chap
Amazingly helpful young chap. He spent about 45 minutes with me trying to sort out my (crappy!) phone, without doing the upsell. I think that he was genuinely more frustrated than I was that it couldn't be sorted!
In the meantime, he pretty much halved the price plan that I was on.
I'm genuinely grateful for the patience &! fantastic service that I've received.
Unfortunately I can't recall his name, but it was around 11am on Thursday 4th of June (& I had to run out & get some reading glasses!).
June 4, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was very pleased with Olivers dealing…
Was very pleased with Olivers dealing with my new package etc and best of all saving me some money 💰
May 15, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Ray,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lucas was very helpful in store today…
Lucas was very helpful in store today and helped me with my device. 10/10!
May 11, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Michael ,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone shopping
Went into Clacton on sea served by Danny ,excellent experience, so helpful and patient. Would recommend to anyone
May 3, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Samantha,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Awesome day and experience at Vodafone…
Awesome day and experience at Vodafone with Levi, came in for a small admin task, but upgraded from pay as you go to a tablet SIM plan :) very happy
May 9, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Freya,
Thanks for the lovely review and fantastic support for Levi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic service.
I came in to upgrade and Danny and the team were all very helpful, as always, thank you :)
May 8, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Charlotte,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Levi was an absolute star and had…
Levi was an absolute star and had helped me a lot 5 stars 🌟
May 1, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Alison,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by Oliver and Rebecca
I was served by Oliver and Rebecca - they were both very helpful, friendly and, above all, very professional. They are both great ambassadors for Vodaphone and for their franchise. They made sure my visit was very pleasant and - to my complete surprise - told me I was entitled to a great new deal. Both of them were 'first class' !
April 23, 2026
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Paul,
Thanks for the lovely review and fantastic support for Oliver and Rebecca.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.