I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a... See more
Company replied
23-27 Pier Avenue, CO15 1FB Clacton on Sea, GB
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I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a... See more
Company replied
I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than cover... See more
Company replied
Levi was super friendly but also professional. They explained everything fully,listened to my questions and even helped save money on my bill.
Company replied
Visited the Clacton-on-Sea store on Monday and was attended by Danny. We were already Vodafone customers but were seeking a better deal and Danny could not have been more helpful; his patience when na... See more
Company replied
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23-27 Pier Avenue, CO15 1FB, Clacton on Sea, United Kingdom
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Came into store aboutpaying dirct debit and assistant was very helpful

Reply from Vodafone UK - Clacton on Sea
Levi was extremely helpful, knowledgable and one of the most helpful customer service staff I have come across.

Reply from Vodafone UK - Clacton on Sea
Levi very helpfull and took care of everything for us would recommend he got a pay rise always smileing and general being helpful

Reply from Vodafone UK - Clacton on Sea
Becca, superstar manager of Clacton store. Almost all guys very helpful as had lots problems on my 6 year old phone, but Becca shines and i learned a lot too. And shes respected by hrr team!

Reply from Vodafone UK - Clacton on Sea
Hi vodafone issues is no signal on 4g network and data problems and on 2g network unknown network so and switching off 3g shutdown network is very very bad and not good enough so my postcode is CO15 1ER Clacton on sea essex so please can you fix it please thank you from Ashley George from Clacton on sea essex thank you from Ashley George

Reply from Vodafone UK - Clacton on Sea
Hi. I would like to recommend the Clacton on sea store. Very helpful staff, especially Becca. I went in to get my phone fixed, and came out with a brand new phone on a fantastic deal ! Very helpful and friendly 🙂.

Reply from Vodafone UK - Clacton on Sea
Really good efficient service, gave great advice for the future additional services on offer. Thank you.

Reply from Vodafone UK - Clacton on Sea

Reply from Vodafone UK - Clacton on Sea
I would to thank Oliver who helped me at your Clacton store, Friday 30th January. He listened to my needs, and went carefully through the various options that met our criteria. This has resulted in me collecting my new Apple phone this week.i would like to thank Oliver for his kindness and patience in dealing with me and understanding that due to me having Parkinson’s disease my thought process is slower than it used to be.

Reply from Vodafone UK - Clacton on Sea
Because was excellent in helping me update my phone

Reply from Vodafone UK - Clacton on Sea
Beca help with my new WiFi for home. Very good service and helpful .

Reply from Vodafone UK - Clacton on Sea
Went into store for help with setting up my new phone, becca helped me to move my stuff over very helpful and professional

Reply from Vodafone UK - Clacton on Sea
Popped in to see if our Broadband was up for renewal. Oliver went through everything with us and ended up giving us a better package while saving is money. Great service.

Reply from Vodafone UK - Clacton on Sea
I cannot praise Becca at Vodafone Clacton highly enough. She went to great efforts to sort out multiple requests for two additional lines, phones and an issue with my Apple Watch. She showed tremendous knowledge and perseverance to make sure that everything was copied and working. The personal touch and being able to speak in person means a lot! Many thanks for all your help and for going above and beyond Becca!

Reply from Vodafone UK - Clacton on Sea
Levi was absolutely brilliant, he was able to explain how and what I was getting with my new phone, he was so friendly and relaxed with a professionalism and knowledge of how the phone works, his explanation was clear and precise and calmly re-explaining to me when I didn't quite understand

Reply from Vodafone UK - Clacton on Sea
Ollie served me with fantastic service. I cam into store looking to move from iPhone and have come out with a Samsung with all my data transferred to the new phone effortlessly. Very happy with the service I received.

Reply from Vodafone UK - Clacton on Sea
I was very happy with the services that Danny provided to me and he was very friendly polite and helpful and answered all my questions without hesitation thank you a lot Danny

Reply from Vodafone UK - Clacton on Sea
Ollie helped me with great customer service and assisted me with finding the perfect upgrade for me. Also helped me transfer all my data to the new phone. Very thankful.

Reply from Vodafone UK - Clacton on Sea
Excellent service today with Levi. Came into look at a new phone and he and Becca were very helpful. Changed over to your Broadband and home phone.

Reply from Vodafone UK - Clacton on Sea
Very helpful & really efficient. Very nice staff served by Levi.

Reply from Vodafone UK - Clacton on Sea
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