I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a... See more
Company replied
23-27 Pier Avenue, CO15 1FB Clacton on Sea, GB
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I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a... See more
Company replied
I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than cover... See more
Company replied
Levi was super friendly but also professional. They explained everything fully,listened to my questions and even helped save money on my bill.
Company replied
Visited the Clacton-on-Sea store on Monday and was attended by Danny. We were already Vodafone customers but were seeking a better deal and Danny could not have been more helpful; his patience when na... See more
Company replied
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23-27 Pier Avenue, CO15 1FB, Clacton on Sea, United Kingdom
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Rebecca was very helpful in store, got my Nan a better deal on her monthly plan, great service.

Reply from Vodafone UK - Clacton on Sea
I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than covers my needs and doesn’t cost the earth and saves me incurring roaming charges while abroad in pretty much every country I would want to visit. 🌟🌟🌟🌟🌟

Reply from Vodafone UK - Clacton on Sea
Great customer service helping me sort out issues regaurding my account and suggesting a SIM contract to keep down monthly costs at a great discount.
Thank you Danny for helping me out today in store at Clacton on sea.

Reply from Vodafone UK - Clacton on Sea
Levi was absolutely amazing and was very polite and respectful and did an amazing job sorting out a new sim with no hassle thank u so much and very professional

Reply from Vodafone UK - Clacton on Sea
Amazingly helpful young chap. He spent about 45 minutes with me trying to sort out my (crappy!) phone, without doing the upsell. I think that he was genuinely more frustrated than I was that it couldn't be sorted!
In the meantime, he pretty much halved the price plan that I was on.
I'm genuinely grateful for the patience &! fantastic service that I've received.
Unfortunately I can't recall his name, but it was around 11am on Thursday 4th of June (& I had to run out & get some reading glasses!).

Reply from Vodafone UK - Clacton on Sea
Was very pleased with Olivers dealing with my new package etc and best of all saving me some money 💰

Reply from Vodafone UK - Clacton on Sea
Lucas was very helpful in store today and helped me with my device. 10/10!

Reply from Vodafone UK - Clacton on Sea
Went into Clacton on sea served by Danny ,excellent experience, so helpful and patient. Would recommend to anyone

Reply from Vodafone UK - Clacton on Sea
Awesome day and experience at Vodafone with Levi, came in for a small admin task, but upgraded from pay as you go to a tablet SIM plan :) very happy

Reply from Vodafone UK - Clacton on Sea
I came in to upgrade and Danny and the team were all very helpful, as always, thank you :)

Reply from Vodafone UK - Clacton on Sea
Levi was an absolute star and had helped me a lot 5 stars 🌟

Reply from Vodafone UK - Clacton on Sea
I was served by Oliver and Rebecca - they were both very helpful, friendly and, above all, very professional. They are both great ambassadors for Vodaphone and for their franchise. They made sure my visit was very pleasant and - to my complete surprise - told me I was entitled to a great new deal. Both of them were 'first class' !

Reply from Vodafone UK - Clacton on Sea
I found Lucas very very good at his job and very helpful.

Reply from Vodafone UK - Clacton on Sea
Today I had the great pleasure of having Rebecca helping me with my upgrade! Very happy with the service that was provided!

Reply from Vodafone UK - Clacton on Sea
Levi was an excellent sales person who knows their stuff with phones, he was also very very helpful

Reply from Vodafone UK - Clacton on Sea
Levi was very helpful and knowledgeable. Easy and quick service. 5 stars for customer service.

Reply from Vodafone UK - Clacton on Sea
I sat with a very kind and undestanding gengleman by the name of LUCAS it was a very complex situation he understood my problem and helped me through each step fast and efficently 11/10 service amazing team

Reply from Vodafone UK - Clacton on Sea
Was very good and excellent within the store all thumbs up for Levi with the customer service.

Reply from Vodafone UK - Clacton on Sea
The lady helping me with my requirements was very helpful and happy to answer all my questions. I wasn’t sure about switching to Vodafone, but was reassured about my decision and so far so good. Getting an iPhone was a really good move as it’s so user friendly.
I had a slight problem with the network, but called the customer service and it was resolved very quickly.

Reply from Vodafone UK - Clacton on Sea
Came into store aboutpaying dirct debit and assistant was very helpful

Reply from Vodafone UK - Clacton on Sea
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