Vodafone UK - Clacton on Sea Reviews 

209
TrustScore 5 out of 5

4.9

23-27 Pier Avenue, CO15 1FB Clacton on Sea, GB


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Rated 5 out of 5 stars

I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a... See more

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Rated 5 out of 5 stars

I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than cover... See more

Company replied

Rated 5 out of 5 stars

Levi was super friendly but also professional. They explained everything fully,listened to my questions and even helped save money on my bill.

Company replied

Rated 4 out of 5 stars

Visited the Clacton-on-Sea store on Monday and was attended by Danny. We were already Vodafone customers but were seeking a better deal and Danny could not have been more helpful; his patience when na... See more

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  • 23-27 Pier Avenue, CO15 1FB, Clacton on Sea, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

209 reviews

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4.9

All reviews

(209)

40,266 reviews in the last 12 months

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Rated 5 out of 5 stars

Rebecca was very helpful in store

Rebecca was very helpful in store, got my Nan a better deal on her monthly plan, great service.

June 25, 2026
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey Maddie,

Thanks for the lovely review and fantastic support for Rebecca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

I’m extremely pleased with the service from Rebecca.

I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than covers my needs and doesn’t cost the earth and saves me incurring roaming charges while abroad in pretty much every country I would want to visit. 🌟🌟🌟🌟🌟

June 23, 2026
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey Rick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service helping me sort out issues regaurding my account and suggesting a SIM contract to keep down monthly costs at a great discount.
Thank you Danny for helping me out today in store at Clacton on sea.

June 18, 2026
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levi was absolutely amazing and was…

Levi was absolutely amazing and was very polite and respectful and did an amazing job sorting out a new sim with no hassle thank u so much and very professional

June 8, 2026
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazingly helpful young chap

Amazingly helpful young chap. He spent about 45 minutes with me trying to sort out my (crappy!) phone, without doing the upsell. I think that he was genuinely more frustrated than I was that it couldn't be sorted!
In the meantime, he pretty much halved the price plan that I was on.
I'm genuinely grateful for the patience &! fantastic service that I've received.
Unfortunately I can't recall his name, but it was around 11am on Thursday 4th of June (& I had to run out & get some reading glasses!).

June 4, 2026
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was very pleased with Olivers dealing…

Was very pleased with Olivers dealing with my new package etc and best of all saving me some money 💰

May 15, 2026
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey Ray,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lucas was very helpful in store today…

Lucas was very helpful in store today and helped me with my device. 10/10!

May 11, 2026
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey Michael ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone shopping

Went into Clacton on sea served by Danny ,excellent experience, so helpful and patient. Would recommend to anyone

May 3, 2026
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey Samantha,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Awesome day and experience at Vodafone…

Awesome day and experience at Vodafone with Levi, came in for a small admin task, but upgraded from pay as you go to a tablet SIM plan :) very happy

May 9, 2026
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey Freya,

Thanks for the lovely review and fantastic support for Levi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service.

I came in to upgrade and Danny and the team were all very helpful, as always, thank you :)

May 8, 2026
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey Charlotte,

Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levi was an absolute star and had…

Levi was an absolute star and had helped me a lot 5 stars 🌟

May 1, 2026
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey Alison,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Oliver and Rebecca

I was served by Oliver and Rebecca - they were both very helpful, friendly and, above all, very professional. They are both great ambassadors for Vodaphone and for their franchise. They made sure my visit was very pleasant and - to my complete surprise - told me I was entitled to a great new deal. Both of them were 'first class' !

April 23, 2026
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey Paul,

Thanks for the lovely review and fantastic support for Oliver and Rebecca.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I found Lucas very very good at his job…

I found Lucas very very good at his job and very helpful.

April 23, 2026
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey Janet,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today I had the great pleasure of…

Today I had the great pleasure of having Rebecca helping me with my upgrade! Very happy with the service that was provided!

April 19, 2026
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey Terrance,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levi was an excellent sales person who…

Levi was an excellent sales person who knows their stuff with phones, he was also very very helpful

April 14, 2026
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey Susan,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levi was very helpful and…

Levi was very helpful and knowledgeable. Easy and quick service. 5 stars for customer service.

April 4, 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Kayley,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Levi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

LUCAS

I sat with a very kind and undestanding gengleman by the name of LUCAS it was a very complex situation he understood my problem and helped me through each step fast and efficently 11/10 service amazing team

March 31, 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was very good and excellent within the…

Was very good and excellent within the store all thumbs up for Levi with the customer service.

March 31, 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi Edugie,

Thank you so much for your wonderful review and the amazing support you’ve shown for Levi —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

The lady helping me with my requirements was very helpful and happy to answer all my questions. I wasn’t sure about switching to Vodafone, but was reassured about my decision and so far so good. Getting an iPhone was a really good move as it’s so user friendly.
I had a slight problem with the network, but called the customer service and it was resolved very quickly.

March 28, 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Dave,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Becca

Came into store aboutpaying dirct debit and assistant was very helpful

March 31, 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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