Vodafone UK - Colchester Culver Walk Reviews 

171
TrustScore 5 out of 5

4.9

18A Culver Walk, CO1 1XJ COLCHESTER, GB


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Rated 5 out of 5 stars

I would like to thank both Kevin and Dimetrius for their excellent and kind customer service. They are always willing to help me with any questions and technical support. I highly recommend. Nicola... See more

Company replied

Rated 5 out of 5 stars

Went to Vodafone store in Colchester. NIMRA, the sales assistant was so helpful and very communicative. As a new Vodafone customer, She helped us to choose the best contract for us. Thank you so muc... See more

Company replied

Rated 5 out of 5 stars

Nimra was amazing and looked into all my accounts and friends und the cheapest and best way for my family to upgrade ( it made my daughter very happy … I can recommend the Colchester branch 100% Ma... See more

Company replied

Rated 5 out of 5 stars

Kevin, the one who attended us was very good, explained things clearly. Made deals that were in total cheaper than the other routes and fought well to make sure the information was correct on those de... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Colchester Culver Walk

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 18A Culver Walk, CO1 1XJ, COLCHESTER, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

171 reviews

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4.9

All reviews

(171)

42,200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like to thank both Kevin and…

I would like to thank both Kevin and Dimetrius for their excellent and kind customer service.
They are always willing to help me with any questions and technical support.
I highly recommend.
Nicola Andon

August 16, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Nicola,

Thanks for the lovely review and fantastic support for Kevin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nimra was amazing and looked into all…

Nimra was amazing and looked into all my accounts and friends und the cheapest and best way for my family to upgrade ( it made my daughter very happy …
I can recommend the Colchester branch 100%
Mark C

August 8, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nimra was absolutely excellent!

August 5, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Nicholas,

Thanks for the lovely review and fantastic support for Nimra.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and communicative.

Went to Vodafone store in Colchester. NIMRA, the sales assistant was so helpful and very communicative. As a new Vodafone customer, She helped us to choose the best contract for us.
Thank you so much.

August 5, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Atina,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Understood all the reasons for the…

Understood all the reasons for the upgrade and dealt with every thing smoothly

August 1, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey Robbie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good Customer Service

Good Customer Service

July 6, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Susan

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent advice and service today…

Excellent advice and service today thank you nimra

July 5, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Katie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Kevin today

Excellent service from Kevin today. Thank you!

July 4, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey SD,

Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Me and my daughter had a great…

Me and my daughter had a great experience in Vodafone Colchester with Nimra! She made the process of upgrading a phone very simple and explained everything really well.

July 3, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful

July 1, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey there,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nimra and Ionut have been absolutely…

Nimra and Ionut have been absolutely brilliant. They were patient and incredibly helpful. I now have a separate work phone and personal phone. They couldn't have been more helpful.

June 11, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey MrsValerieSeabury

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kevin was fantastic

Kevin was fantastic, extremely helpful and knowledgeable. I had issues with my current phone, he has now helped me upgrade with a fantastic deal! I'll be staying with Vodafone for 2 years.

June 8, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Leanne,

Thanks for the lovely review and fantastic support for Kevin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kevin was very helpful

Kevin was very helpful

June 8, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Karen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nimra was amazing

Nimra was amazing helpful and explained everything clearly
Very helpful and would highly recommend
A*

June 5, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Jonathan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kevin was really helpful

Kevin was really helpful

June 1, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Gary,

Thanks for the lovely review and fantastic support for Kevin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luca was 100% helpful Many thanks

May 21, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Julia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely service from Megan and Ionut

May 19, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kevin was

Kevin was
brillant

May 7, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Sandra,

Thanks for the lovely review and fantastic support for Kevin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service on Vodafone today was…

The service on Vodafone today was really good. The lady was really nice (Nimra) Thank you for good service..

May 6, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Piotrek,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Accident fantastic service

Accident fantastic service

May 1, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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