Kevin, the one who attended us was very good, explained things clearly. Made deals that were in total cheaper than the other routes and fought well to make sure the information was correct on those de... See more
Company replied
Location
Switch location18A Culver Walk, CO1 1XJ COLCHESTER, GB
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I would like to thank both Kevin and Dimetrius for their excellent and kind customer service. They are always willing to help me with any questions and technical support. I highly recommend. Nicola... See more
Company replied
I had such an amazing experience with Kev at Vodafone. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful. He took the time to understand exactly what I needed,... See more
Company replied
Went to Vodafone store in Colchester. NIMRA, the sales assistant was so helpful and very communicative. As a new Vodafone customer, She helped us to choose the best contract for us. Thank you so muc... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Colchester Culver Walk
Written by the company
Contact info
18A Culver Walk, CO1 1XJ, COLCHESTER, United Kingdom
4.9
Excellent
176 reviews
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Outstanding Service from Kev at Vodafone!
I had such an amazing experience with Kev at Vodafone. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful. He took the time to understand exactly what I needed, explained all the options clearly, and made sure I felt confident in my decision.
What really stood out was his patience and positive attitude, nothing felt rushed or pressured. He went above and beyond to make the whole process smooth and stress-free.
Kev is an absolute asset to Vodafone. If you’re looking for exceptional customer service, he’s your person!
February 14, 2026
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey Alexandra,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service took the time to…
Excellent service took the time to explain all charges and cancel what I didn’t need. Reduced my bill considerably
February 14, 2026
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey Chris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by the gentleman Kevin
I was served by the gentleman Kevin. He was very polite, Friendly and helpful. He was very knowledgable and helped me pick the phone and contact that most suited my needs. Will 100% be back in two years to see kevin again when my contract comes up for renewal.
February 14, 2026
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you I have a good deal the…
Thank you I have a good deal the salesperson name Nimra is very nice
January 20, 2026
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey Oumar,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Colchester Culver Walk
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Kevin was amazing very patient and…
Kevin was amazing very patient and helpful
January 10, 2026
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey Claire,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Colchester Culver Walk
Hey Ben,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phil was amazing and helped me…
Phil was amazing and helped me graciously and took time with everything. He explained everything in and out. Make sure you give that boy a raise he’s top tier .
December 24, 2025
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey yung,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phillip was absolutely amazing
Phillip was absolutely amazing. Best service I have ever had…. Full stop
December 21, 2025
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey Jonathan,
Thanks for the lovely review and fantastic support for Phillip.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Phillip provided excellent help
Phillip provided excellent help. I am very pleased and satisfied with his assistance thankyou.
December 20, 2025
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey Lareb,
Thanks for the lovely review and fantastic support for Phillip.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kev was amazing and very helpful as per…
Kev was amazing and very helpful as per usual, nothing is ever too much trouble. He's always happy to help and very knowledgeable
December 12, 2025
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kevin very professional and patient big…
Kevin very professional and patient big fat thank you
December 7, 2025
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey Eddie,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Colchester Culver Walk
Hey Ellen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kevin has been extremely helpful and ha…
Kevin has been extremely helpful and ha so shown me the best way to use my phone. He has saved me a lot of money and set everything up for me! Would always come back for support.
December 5, 2025
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey Anne,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kev was great.
December 1, 2025
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great
Great, hassle free service from the store manager Ionut. All questions sorted, walking away happy with a new phone.
Artur
November 29, 2025
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey Art,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Welcoming and helpful experience
Everyone in store was very welcoming, I was served by Alice. She was so very helpful and professional. I came in looking into upgrade my contract. She made the whole process so easy and was happy to answer all of my questions about the contract going forward.
November 27, 2025
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Colchester Culver Walk
Hey Pam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The staff member ‘Philip’ served us and…
The staff member ‘Philip’ served us and was very helpful and made things extremely clear despite it being a very confusing subject. He showed us the cheaper alternatives but also the better ones. The staff seem well taught and know what they’re talking about. Great experience!
November 28, 2025
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
Hey Roxanne,
Thanks for the lovely review and fantastic support for Philip.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabulous customer care
Fabulous customer care, very happy with the service and new phone package
November 19, 2025
Unprompted review
Reply from Vodafone UK - Colchester Culver Walk
We're happy to hear that you're pleased with our customer care and your new phone package! We appreciate your positive feedback and thank you.
Vodafone Social Media Team
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