Vodafone UK - Colchester Culver Walk Reviews 

174
TrustScore 5 out of 5

4.9

18A Culver Walk, CO1 1XJ COLCHESTER, GB


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Rated 5 out of 5 stars

Kevin, the one who attended us was very good, explained things clearly. Made deals that were in total cheaper than the other routes and fought well to make sure the information was correct on those de... See more

Company replied

Rated 5 out of 5 stars

I would like to thank both Kevin and Dimetrius for their excellent and kind customer service. They are always willing to help me with any questions and technical support. I highly recommend. Nicola... See more

Company replied

Rated 5 out of 5 stars

Went to Vodafone store in Colchester. NIMRA, the sales assistant was so helpful and very communicative. As a new Vodafone customer, She helped us to choose the best contract for us. Thank you so muc... See more

Company replied

Rated 5 out of 5 stars

I had such an amazing experience with Kev at Vodafone. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful. He took the time to understand exactly what I needed,... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Colchester Culver Walk

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 18A Culver Walk, CO1 1XJ, COLCHESTER, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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1-star

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4.9

All reviews

(174)

40,947 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kevin was

Kevin was
brillant

May 7, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey Sandra,

Thanks for the lovely review and fantastic support for Kevin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service on Vodafone today was…

The service on Vodafone today was really good. The lady was really nice (Nimra) Thank you for good service..

May 6, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey Piotrek,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Accident fantastic service

Accident fantastic service

May 1, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Kevin

May 1, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nimra Tone of Talking to Us.

Nimra Tone of Talking to Us.
She was Friendly Calm And her Communication was amazing.

April 15, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey Alhaji,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nimra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nimra has been very helpful with my Sim…

Nimra has been very helpful with my Sim swap. Excellent service! Very polite and patient with me!
Thank you very much!

April 13, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey Gary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kevin was extremely helpful and able to…

Kevin was extremely helpful and able to explain things in language I understand.

April 8, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey Anne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and knowledgeable staff

Kevin was extremely helpful and knowledgeable and was able to offer us great deals. I have been a customer of vodafone for many years and its the help and professionalism of the staff that makes it worth staying. Thanks once again Kevin

April 6, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey Jackie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Nimra for your support at…

Thank you Nimra for your support at Colchester branch today, super helpful and appreciate your patience with all my questions!

April 4, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Quick service with good advice

Quick service with good advice and willing to talk through different options. Nimra was pleasant and very helpful overall.

April 1, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey Liam,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, Kevin very helpful, always friendly and very informative.

March 11, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey Diana,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Rosie at Colchester branch…

Thank you Rosie at Colchester branch for all your help today.
Customer service outstanding
Kind regards Sally Beardsell

March 7, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kevin was super efficient and friendly

Kevin was super efficient and friendly

March 7, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saw Kevin

Saw Kevin - very helpful and saved me money

March 7, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey Jenny,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kevin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very straightforward and friendly

Very straightforward. Friendly. Found good contract for me.

March 6, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey GG,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nirma is a excellent customer focused…

Nirma is a excellent customer focused individual. She made my experience absolutely memorable.

February 26, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Ionut

Thanks Ionut
I am a business user, and had many complex questions to ask Ionut re photos and email systems and the linking of phone to computer systems ... and all were answered and sorted in 20 minutes.
Ionut is a very special member of the staff of Vodafone.
I have known him for 10 years.
I do not normally ever send Trustpilot ratings.
Thanks again.
Ian Honey

February 23, 2026
Unprompted review
Vodafone UK - Colchester Culver Walk logo

Reply from Vodafone UK - Colchester Culver Walk

Hey Ian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really easy to change over to my new…

Really easy to change over to my new iphone 17 and a special mention to Kev who was very helpful and friendly.

February 14, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey Christine,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding Service from Kev at Vodafone!

I had such an amazing experience with Kev at Vodafone. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful. He took the time to understand exactly what I needed, explained all the options clearly, and made sure I felt confident in my decision.

What really stood out was his patience and positive attitude, nothing felt rushed or pressured. He went above and beyond to make the whole process smooth and stress-free.

Kev is an absolute asset to Vodafone. If you’re looking for exceptional customer service, he’s your person!

February 14, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey Alexandra,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service took the time to…

Excellent service took the time to explain all charges and cancel what I didn’t need. Reduced my bill considerably

February 14, 2026
Unprompted review
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Reply from Vodafone UK - Colchester Culver Walk

Hey Chris,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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