Kevin, the one who attended us was very good, explained things clearly. Made deals that were in total cheaper than the other routes and fought well to make sure the information was correct on those de... See more
Company replied
18A Culver Walk, CO1 1XJ COLCHESTER, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Kevin, the one who attended us was very good, explained things clearly. Made deals that were in total cheaper than the other routes and fought well to make sure the information was correct on those de... See more
Company replied
I would like to thank both Kevin and Dimetrius for their excellent and kind customer service. They are always willing to help me with any questions and technical support. I highly recommend. Nicola... See more
Company replied
Went to Vodafone store in Colchester. NIMRA, the sales assistant was so helpful and very communicative. As a new Vodafone customer, She helped us to choose the best contract for us. Thank you so muc... See more
Company replied
I had such an amazing experience with Kev at Vodafone. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful. He took the time to understand exactly what I needed,... See more
Company replied
Written by the company
18A Culver Walk, CO1 1XJ, COLCHESTER, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Vodafone UK - Colchester Culver Walk
The service on Vodafone today was really good. The lady was really nice (Nimra) Thank you for good service..

Reply from Vodafone UK - Colchester Culver Walk

Reply from Vodafone UK - Colchester Culver Walk

Reply from Vodafone UK - Colchester Culver Walk
Nimra Tone of Talking to Us.
She was Friendly Calm And her Communication was amazing.

Reply from Vodafone UK - Colchester Culver Walk
Nimra has been very helpful with my Sim swap. Excellent service! Very polite and patient with me!
Thank you very much!

Reply from Vodafone UK - Colchester Culver Walk
Kevin was extremely helpful and able to explain things in language I understand.

Reply from Vodafone UK - Colchester Culver Walk
Kevin was extremely helpful and knowledgeable and was able to offer us great deals. I have been a customer of vodafone for many years and its the help and professionalism of the staff that makes it worth staying. Thanks once again Kevin

Reply from Vodafone UK - Colchester Culver Walk
Thank you Nimra for your support at Colchester branch today, super helpful and appreciate your patience with all my questions!

Reply from Vodafone UK - Colchester Culver Walk
Quick service with good advice and willing to talk through different options. Nimra was pleasant and very helpful overall.

Reply from Vodafone UK - Colchester Culver Walk
Great service, Kevin very helpful, always friendly and very informative.

Reply from Vodafone UK - Colchester Culver Walk
Thank you Rosie at Colchester branch for all your help today.
Customer service outstanding
Kind regards Sally Beardsell

Reply from Vodafone UK - Colchester Culver Walk
Kevin was super efficient and friendly

Reply from Vodafone UK - Colchester Culver Walk

Reply from Vodafone UK - Colchester Culver Walk
Very straightforward. Friendly. Found good contract for me.

Reply from Vodafone UK - Colchester Culver Walk
Nirma is a excellent customer focused individual. She made my experience absolutely memorable.

Reply from Vodafone UK - Colchester Culver Walk
Thanks Ionut
I am a business user, and had many complex questions to ask Ionut re photos and email systems and the linking of phone to computer systems ... and all were answered and sorted in 20 minutes.
Ionut is a very special member of the staff of Vodafone.
I have known him for 10 years.
I do not normally ever send Trustpilot ratings.
Thanks again.
Ian Honey

Reply from Vodafone UK - Colchester Culver Walk
Really easy to change over to my new iphone 17 and a special mention to Kev who was very helpful and friendly.

Reply from Vodafone UK - Colchester Culver Walk
I had such an amazing experience with Kev at Vodafone. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful. He took the time to understand exactly what I needed, explained all the options clearly, and made sure I felt confident in my decision.
What really stood out was his patience and positive attitude, nothing felt rushed or pressured. He went above and beyond to make the whole process smooth and stress-free.
Kev is an absolute asset to Vodafone. If you’re looking for exceptional customer service, he’s your person!

Reply from Vodafone UK - Colchester Culver Walk
Excellent service took the time to explain all charges and cancel what I didn’t need. Reduced my bill considerably

Reply from Vodafone UK - Colchester Culver Walk
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.