The staff in this branch in Coleraine have always been and continue to be so helpful and friendly every time I visit the store. They cover all my options with patience and understanding as I am no... See more
Company replied
4 Kingsgate Street, BT52 1LB Coleraine, GB
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The staff in this branch in Coleraine have always been and continue to be so helpful and friendly every time I visit the store. They cover all my options with patience and understanding as I am no... See more
Company replied
Spoke to Scott about upgrading my pixel to the new pixel as a preorder, couldn't have been a smoother and more enjoyable experience. An absolute gentleman and made sure to explain everything fully and... See more
Company replied
Katie was amazing... she was very efficient & new exactly what she was doing. Highly recommend coming to Katie for all your phone issues. Jenny
Company replied
I cant praise Jill and Lisa enough for their outstanding customer services in relation to an issue I had with my sons phone. Despite him living in England they went above and beyond to help us resol... See more
Company replied
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4 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
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Great experian e upgraxing my sim and saving me money by jonathan :)

Reply from Vodafone UK - Coleraine
Jonathan was fantastic and patient with our issues and persevered not get us sorted

Reply from Vodafone UK - Coleraine
Brilliant service from Jonathan at the Coleraine store. Superb patience and he didnt give up until he had sorted my problem.
Thank you!!

Reply from Vodafone UK - Coleraine

Reply from Vodafone UK - Coleraine
Hi the guy in the shop was so helpful, giving me many options to give me the best deal that suited my needs

Reply from Vodafone UK - Coleraine
Brilliant customer service, Friendly and helpful.
Arrived in at opening time with an issue on phone. Jonathan worked for an hour until sorted. Very friendly and helpful.
Thanks.

Reply from Vodafone UK - Coleraine
Jonathan and Scott are so super helpful. They made my upgrade such an easy experience. Would highly recommend.

Reply from Vodafone UK - Coleraine
Big help with my notifications on my phone, they explained it very well and will be back if any other issues

Reply from Vodafone UK - Coleraine
Great help with my contract and great people that talk and help understand everything,

Reply from Vodafone UK - Coleraine
Really helped with my iPhone charging. It’s now working perfectly and couldn’t be happier

Reply from Vodafone UK - Coleraine
Great help with my phone being transfered will come again definitly

Reply from Vodafone UK - Coleraine

Reply from Vodafone UK - Coleraine
Andrew in Coleraine Vodafone was extremely helpful and patient.
He had a lovely manner and was extremely polite.

Reply from Vodafone UK - Coleraine
Was in Vodafone this morning The staff were brilliant Scott was very friendly and helpful and very pleasant to us as customers

Reply from Vodafone UK - Coleraine
Scott was super friendly and answered all our questions and was so helpful

Reply from Vodafone UK - Coleraine
The guy helping me and my husband was amazingly knowledgeable

Reply from Vodafone UK - Coleraine
Great guys that helped with my phone being stuck

Reply from Vodafone UK - Coleraine
Excellent service from Jonathan in Coleraine.

Reply from Vodafone UK - Coleraine
Johnny and Scott were very helpful in explaining everything to me simply and in layman's terms!!! They answered all my questions and helped me update everything.

Reply from Vodafone UK - Coleraine
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