The staff in this branch in Coleraine have always been and continue to be so helpful and friendly every time I visit the store. They cover all my options with patience and understanding as I am no... See more
Company replied
Location
Switch location4 Kingsgate Street, BT52 1LB Coleraine, GB
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See what reviewers are saying
Spoke to Scott about upgrading my pixel to the new pixel as a preorder, couldn't have been a smoother and more enjoyable experience. An absolute gentleman and made sure to explain everything fully and... See more
Company replied
Katie was amazing... she was very efficient & new exactly what she was doing. Highly recommend coming to Katie for all your phone issues. Jenny
Company replied
I cant praise Jill and Lisa enough for their outstanding customer services in relation to an issue I had with my sons phone. Despite him living in England they went above and beyond to help us resol... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Coleraine
Written by the company
Contact info
4 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
5.0
Excellent
314 reviews
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The help given to me was magnificent…
The help given to me was magnificent and Scott got my WhatsApp working again
November 8, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Eileen,
Thanks for letting us know what an amazing job Scott did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scott the manager in Coleraine store is…
Scott the manager in Coleraine store is very helpful, got the account sorted straight away , made the process very easy . Love dealing with Scott
November 6, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Donna,
Thanks for taking the time to write such a fab review! It's great to see Scott made experience so easy. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Coleraine
Hello, Janine,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lisa was very professional
Lisa was very professional. Explained Contract clearly. Very good at her job and ensured that I got best deal for upgrade . Would recommend Vodafone Coleraine staff very helpful especially Lisa. Excellent service
October 31, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Ros
Thanks for taking the time to write such a great review! We're delighted that Lisa found you the best deal for you. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Andrew is an absolute star
Andrew in Coleraine is an absolute superstar!!! He worked tirelessly with me despite all the issues with my memory. He was so patient kind and professional throughout. Vodafone look after this one... He's a star!
October 26, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Liz, It's great to see Andrew was patient and helpful while you made your decision. Thanks for your feedback.
All the best, The Vodafone Social Media Team
Personal care from the store manager!
Personal care from the store manager!
October 25, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Ethan,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent friendly customer service and…
Excellent friendly customer service and advice
October 19, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Dee,
Thank you for taking the time to leave us a 5 star review! We're happy to hear you had such a excellent experience with us.
Thanks,
The Vodafone Social Media Team
Amazing service
Amazing service from Andrew sorting out my phone. Thank you so much.will definitely recommend.
October 15, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Christina,
This is a great review for Andrew. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Andrew who attended to me was great…
Andrew who attended to me was great explain everything fully making sure I understood everything. Fantastic experience and service
October 4, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hello, Karen,
It's always our aim to provide a helpful service, so it's great to hear that Andrew delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We have had fantastic help from the…
We have had fantastic help from the store I was unable to follow any of the guides on the internet but within a few seconds Scott showed me how to solve the problem and additionally assisted me with my hearing aids via the Bluetooth and this is just brilliant. Thank you so much
October 2, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Gloria,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store and the help Scott provided.
Thanks,
The Vodafone Social Media Team
Great helpful polite and patient staff.
Great helpful polite and patient staff.
September 30, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Kearney,
Thanks for your kind words and taking your time to share the experience in our store. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Set up my alarm for me and got my…
Set up my alarm for me and got my contract sorted for cheaper
September 20, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Paul,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great help with reducing my bills…
Great help with reducing my bills coming from sky will definitely stay here for the long future
September 19, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Joseph,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Everything was good for me
Everything was good for me, they helped me out very well.
September 7, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Naomi,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Coleraine
Hi Sarah,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and our staff.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Andrew in Coleraine store was brilliant…
Andrew in Coleraine store was brilliant at sorting out new phone for me. Service was excellent.
August 27, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Julie,
It's great to hear about your recent experience and feedback for Andrew. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Andy was very helpful and knowledgeable
Andy was very helpful and knowledgeable
August 22, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hello Billy,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Andy, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jonathan transfered my phone for me…
Jonathan transfered my phone for me with no bother, will definitely be back when I need a new phone
August 15, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Prue,
Thanks for your review for Jonathan. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Got my data sorted for roaming down…
Got my data sorted for roaming down south, definitely a big help as it was hard to do. Jonathan in store sorted my issue no problems
August 12, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi John,
Thanks for your review and feedback for Jonathan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Informed really well by Jonathan with…
Informed really well by Jonathan with my bill and calling the south. Any problems with definitely come back into store
August 12, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi John,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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