The guys couldn't have been more helpful! Went above and beyond to find a great solution to an Internet issue with another company. Both short and long term solutions and very happy.
Company replied
4 Kingsgate Street, BT52 1LB Coleraine, GB
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The guys couldn't have been more helpful! Went above and beyond to find a great solution to an Internet issue with another company. Both short and long term solutions and very happy.
Company replied
I cant praise Jill and Lisa enough for their outstanding customer services in relation to an issue I had with my sons phone. Despite him living in England they went above and beyond to help us resol... See more
Company replied
Great service from Katie! Very helpful and got two phones upgraded with no problems. Great advice about plans too!
Company replied
Very friendly helpful know what they are doing and do their best to help as much as they can. Went above and beyond for us with their information and Jonathan and Scott got everything working for us q... See more
Company replied
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4 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
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Great service from Katie! Very helpful and got two phones upgraded with no problems. Great advice about plans too!

Reply from Vodafone UK - Coleraine
Katie was very patient and knowledgeable. She was helpful and made it a very easy and smooth process. Thank you so much!

Reply from Vodafone UK - Coleraine
Katie was fantastic in the Coleraine store!

Reply from Vodafone UK - Coleraine
Great work by Jonathan removing lots of virus apps from almy phone

Reply from Vodafone UK - Coleraine
The guys couldn't have been more helpful! Went above and beyond to find a great solution to an Internet issue with another company. Both short and long term solutions and very happy.

Reply from Vodafone UK - Coleraine
The staff were really helpful and very friendly.

Reply from Vodafone UK - Coleraine

Reply from Vodafone UK - Coleraine

Reply from Vodafone UK - Coleraine
Very helpful and patient.Issue was difficult to resolve but Katie solved it after some length of time.

Reply from Vodafone UK - Coleraine
Helpful and professional, Scott saved me a lot of money. Thank you

Reply from Vodafone UK - Coleraine
Katie was fantastic!!
Made things so simple !!
Thanks Katie !!

Reply from Vodafone UK - Coleraine
Great help from Jonathan helping me with forms I coundnt fill out, amazing

Reply from Vodafone UK - Coleraine
Fantastic customer service, Katie and Scott were a great help in getting my phone sim sorted. I absolutle will be recommending friends and family to come, and I will be back.

Reply from Vodafone UK - Coleraine
Katie was very good help and pleasant

Reply from Vodafone UK - Coleraine
Scott is so efficient and knowledgeable. A very pleasant experience. Thank you.

Reply from Vodafone UK - Coleraine
Great experiance with jonathan transfering my new phone and setting it up with a great deal

Reply from Vodafone UK - Coleraine
Very friendly helpful know what they are doing and do their best to help as much as they can. Went above and beyond for us with their information and Jonathan and Scott got everything working for us quickly.

Reply from Vodafone UK - Coleraine
Super professional ,knows exactly what is valuable customer service .
Cannot fault Scott and Jonathan

Reply from Vodafone UK - Coleraine
Always very pleasant and helpful. Thank you!

Reply from Vodafone UK - Coleraine
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