Spoke to Scott about upgrading my pixel to the new pixel as a preorder, couldn't have been a smoother and more enjoyable experience. An absolute gentleman and made sure to explain everything fully and... See more
Company replied
4 Kingsgate Street, BT52 1LB Coleraine, GB
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Spoke to Scott about upgrading my pixel to the new pixel as a preorder, couldn't have been a smoother and more enjoyable experience. An absolute gentleman and made sure to explain everything fully and... See more
Company replied
Scott in Coleraine was very helpful in loading an app, logged me into Microsoft and chatted about the phone. Really friendly and helpful. I'll be back!
Company replied
Excellent customer service, the sgent explained everything and went out of his way to transfer all apps etc.
Company replied
I cant praise Jill and Lisa enough for their outstanding customer services in relation to an issue I had with my sons phone. Despite him living in England they went above and beyond to help us resol... See more
Company replied
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4 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
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Fantastic customer service, Katie and Scott were a great help in getting my phone sim sorted. I absolutle will be recommending friends and family to come, and I will be back.

Reply from Vodafone UK - Coleraine
Katie was very good help and pleasant

Reply from Vodafone UK - Coleraine
Scott is so efficient and knowledgeable. A very pleasant experience. Thank you.

Reply from Vodafone UK - Coleraine
Great experiance with jonathan transfering my new phone and setting it up with a great deal

Reply from Vodafone UK - Coleraine
Very friendly helpful know what they are doing and do their best to help as much as they can. Went above and beyond for us with their information and Jonathan and Scott got everything working for us quickly.

Reply from Vodafone UK - Coleraine
Super professional ,knows exactly what is valuable customer service .
Cannot fault Scott and Jonathan

Reply from Vodafone UK - Coleraine
Always very pleasant and helpful. Thank you!

Reply from Vodafone UK - Coleraine
Professional and friendly service when getting my phone upgrade. Staff wre excellent and fully explained my options and new contract.

Reply from Vodafone UK - Coleraine
Great service from Jonathan saving me loads of money on my broadband

Reply from Vodafone UK - Coleraine
Great experience with Jonathan and Katie transfering my phone, easy and quick

Reply from Vodafone UK - Coleraine
Amazing great service and fantastic deal many thanks

Reply from Vodafone UK - Coleraine
Scott helped me fix my phone and removed all the bad apps off my phone.

Reply from Vodafone UK - Coleraine

Reply from Vodafone UK - Coleraine
Jonathan sorted my email out brilliantly, I'm with o2 and they helped as if I was with them, I will be definitely moving over when I can

Reply from Vodafone UK - Coleraine
Jonathan was very good at giving me really good options for my sim and got me a really great price

Reply from Vodafone UK - Coleraine
In the Coleraine store jonathan went above and beyond sorting my emails out, nothings too small for the team there

Reply from Vodafone UK - Coleraine
Jonathan cleaned and got rid of the spam and virus from my phone. Great service from him

Reply from Vodafone UK - Coleraine
Great customer service from Jill
Sorted everything out
Thanks

Reply from Vodafone UK - Coleraine
Jonathan did a great job transfering my phone no problem at all

Reply from Vodafone UK - Coleraine
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