The staff in this branch in Coleraine have always been and continue to be so helpful and friendly every time I visit the store. They cover all my options with patience and understanding as I am no... See more
Company replied
4 Kingsgate Street, BT52 1LB Coleraine, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The staff in this branch in Coleraine have always been and continue to be so helpful and friendly every time I visit the store. They cover all my options with patience and understanding as I am no... See more
Company replied
Katie was amazing... she was very efficient & new exactly what she was doing. Highly recommend coming to Katie for all your phone issues. Jenny
Company replied
Spoke to Scott about upgrading my pixel to the new pixel as a preorder, couldn't have been a smoother and more enjoyable experience. An absolute gentleman and made sure to explain everything fully and... See more
Company replied
I cant praise Jill and Lisa enough for their outstanding customer services in relation to an issue I had with my sons phone. Despite him living in England they went above and beyond to help us resol... See more
Company replied
Written by the company
4 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had a lovely experience with Lisa. She took her time and explained everything so well. She was so lovely and couldn’t have done much more.

Reply from Vodafone UK - Coleraine
Gret seevice and deal from jonathan at Vodafone, moving from a different network and will definitely come back to store to do it again

Reply from Vodafone UK - Coleraine
Assistant Jill was exceptional, very knowlegable, patient and eager to help. Would highly recommend the Coleraine store.

Reply from Vodafone UK - Coleraine
Jonathan realy helped me get my new samsung set up and ready to go, im so glad tbe vodaofne store is there jn coleraine

Reply from Vodafone UK - Coleraine
In store with Scott today,
Incredibly helpful and knowledgeable. Very happy with our upgrade and all the help with our queries and changes needed

Reply from Vodafone UK - Coleraine
Scott was incredibly helpful in my upgrade plan today. Talked through everything and was very friendly. Great customer service from Coleraine branch!

Reply from Vodafone UK - Coleraine
Jill was brilliant in sorting out our upgrade today! Thank you

Reply from Vodafone UK - Coleraine
Jonathan was very helpful in setting up my new Google watch. He's such a great help with everything

Reply from Vodafone UK - Coleraine
Great service from Jonathan getting my new phone sorted as my battery was broken, been here for 25 years and will be for 25 years to come

Reply from Vodafone UK - Coleraine
Service was great, Jonathan got my data sorted and back up and running 😀

Reply from Vodafone UK - Coleraine
The Coleraine store was a pleasure to visit and will definitely be back

Reply from Vodafone UK - Coleraine
Great service from Jonathan and Jill for my transfer

Reply from Vodafone UK - Coleraine

Reply from Vodafone UK - Coleraine

Reply from Vodafone UK - Coleraine

Reply from Vodafone UK - Coleraine
Went to Vodafone shop Coleraine, got a new phone contract,Scott was very efficient,talked through everything and made the whole process plain and simple. Definitely 5🌟 service.

Reply from Vodafone UK - Coleraine
Lisa was very helpful in sorting out my phone for me nothing was too much bother for her.

Reply from Vodafone UK - Coleraine
Excellent service today from Jonathan, was dreading changing my phone but he made us so easy.

Reply from Vodafone UK - Coleraine
Excellent service getting a talk mobile contract and will only speak to Scott

Reply from Vodafone UK - Coleraine
Lisa in the Coleraine store was so friendly and got me a really good deal on a new phone.
Would 10/10 recommend going to Lisa and the lovely staff at Coleraine store.

Reply from Vodafone UK - Coleraine
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.