The staff in this branch in Coleraine have always been and continue to be so helpful and friendly every time I visit the store. They cover all my options with patience and understanding as I am no... See more
Company replied
Location
Switch location4 Kingsgate Street, BT52 1LB Coleraine, GB
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Katie was amazing... she was very efficient & new exactly what she was doing. Highly recommend coming to Katie for all your phone issues. Jenny
Company replied
Spoke to Scott about upgrading my pixel to the new pixel as a preorder, couldn't have been a smoother and more enjoyable experience. An absolute gentleman and made sure to explain everything fully and... See more
Company replied
I cant praise Jill and Lisa enough for their outstanding customer services in relation to an issue I had with my sons phone. Despite him living in England they went above and beyond to help us resol... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Coleraine
Written by the company
Contact info
4 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
5.0
Excellent
312 reviews
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Great customer service from Jill
Great customer service from Jill
Sorted everything out
Thanks
April 3, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jonathan did a great job transfering my…
Jonathan did a great job transfering my phone no problem at all
April 2, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Jill was absolutely brillant and so…
Jill was absolutely brillant and so patient setting up my new phone.Full marks!!!! A saviour! Thanks Teddy
March 31, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Teddy,
Thanks for the lovely review and fantastic support for Jill.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jill was extremely helpful and answered…
Jill was extremely helpful and answered all my queries professionally
March 26, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Rosemary,
Thanks for the lovely review and fantastic support for Jill.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lisa was fantastic today
Lisa was fantastic today, gave me lots of options on broadband. Her knowledge was great and super friendly!
March 21, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Jacintha,
Thanks for the lovely review and fantastic support for Lisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jill was helpful with my enquiry and…
Jill was helpful with my enquiry and full of information. I was having issues with my phone and she fixed it very promptly. Very pleasant and helpful
March 20, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Martin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lisa was very helpful
Lisa was very helpful. I wanted to switch from o2 to vodafone and she was brilliant. Very pleasant and full of information. Thank you Lisa
March 20, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Fantastic team ⭐
Scott and the team in Coleraine are fantastic. They went above and beyond to help sort out my upgrade and Jonny even kept my kids entertained while I sorted everything out. They're all so knowledgeable and helpful and I couldn't recommend them enough.
March 9, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Suzi,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Grear monwy saving from jonathan
Grear monwy saving from jonathan, will definitly be back next year
March 20, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience in store with Lisa
Great experience in store with Lisa
March 13, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Stewart,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredible service from jonathan
Incredible service transferring my phone as it had a lot of data that I couldn't do myself. Of course I will be back over and over again when I need anything, a great person
March 4, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Lisa was amazing and helped me with all…
Lisa was amazing and helped me with all my questions. I loved the service.
February 17, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Levent,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jonathan was great when it came to…
Jonathan was great when it came to getting my broadband sorted, saved £40 a month moving to Vodafone, amazing
February 16, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey John,
Thanks for the lovely review and fantastic support for Jonathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Lisa Coleraine.
February 12, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey,
Thanks for the lovely review and fantastic support for Lisa Coleraine.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Went into Vodafone to get my data…
Went into Vodafone to get my data transferred from my old phone to new phone I purchase. Jill was very friendly and patient and great help. She got all my data and apps transferred, would highly recommend
February 7, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Darrel,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jill.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding customer service
I cant praise Jill and Lisa enough for their outstanding customer services in relation to an issue I had with my sons phone. Despite him living in England they went above and beyond to help us resolve a sim problem, that nobody else we spoke with online could help with.
Well done ladies and Thank You both 👏 👏
February 4, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Needed a new phone and got very helpful…
Needed a new phone and got very helpful and friendly advice from Jill. She sorted everything for me and when I picked up my new phone Jill showed me how to use it and the benefits of the phone. I always make sure to call into store if I have any problems as I know I will always be helped and looked after
February 5, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Rosemary,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jill.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience today
Excellent experience today, Lisa was most helpful and very patient with me.
January 29, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Jean,
Thanks for the lovely review and fantastic support for Lisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Helpful and friendly staff
Helpful and friendly staff. Sorted all questions and worked to get the best deal
January 28, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Kate,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jill & Lisa are life savers!
Jill & Lisa really helped me with a problem with my plan going from a monthly plan to Sim only. My mistake was doing it online but the ladies resolved this keeping my old number with the new plan. Life savers and really courteous and helpful. Thank you Jill & Lisa!!!
January 28, 2026
Unprompted review
Reply from Vodafone UK - Coleraine
Hey David,
Thanks for the lovely review and fantastic support for Jill & Lisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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