The staff in this branch in Coleraine have always been and continue to be so helpful and friendly every time I visit the store. They cover all my options with patience and understanding as I am no... See more
Company replied
4 Kingsgate Street, BT52 1LB Coleraine, GB
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The staff in this branch in Coleraine have always been and continue to be so helpful and friendly every time I visit the store. They cover all my options with patience and understanding as I am no... See more
Company replied
Spoke to Scott about upgrading my pixel to the new pixel as a preorder, couldn't have been a smoother and more enjoyable experience. An absolute gentleman and made sure to explain everything fully and... See more
Company replied
Katie was amazing... she was very efficient & new exactly what she was doing. Highly recommend coming to Katie for all your phone issues. Jenny
Company replied
I cant praise Jill and Lisa enough for their outstanding customer services in relation to an issue I had with my sons phone. Despite him living in England they went above and beyond to help us resol... See more
Company replied
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4 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
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Lisa in the Coleraine store was so friendly and got me a really good deal on a new phone.
Would 10/10 recommend going to Lisa and the lovely staff at Coleraine store.

Reply from Vodafone UK - Coleraine
Scott is very knowledgeable and willing to get the account open for us. Great service

Reply from Vodafone UK - Coleraine
Bought a new iPhone 17 Max.. everything was explained perfectly.. by Cory.. previous issue with iMessage on my previous iphone and carried over to my new phone ,.. which was sorted out by Lisa.. an issue that was ongoing for months..sorted out in minutes.. a big shout out to the staff at Coleraine..Vodafone.. excellent service..

Reply from Vodafone UK - Coleraine
Staff in store today were very helpful, upgraded plans sorted quickly, nice experience

Reply from Vodafone UK - Coleraine

Reply from Vodafone UK - Coleraine
The service was absolutely amazing as usual. Always use the guys in Coleraine. Brilliant.

Reply from Vodafone UK - Coleraine
Very efficient and helpful chap on the desk sorted out all the transfers to carefully chosen upgrade. Thank you very much.

Reply from Vodafone UK - Coleraine

Reply from Vodafone UK - Coleraine
Great service, everything was easy to follow and very helpful staff

Reply from Vodafone UK - Coleraine
Quick and fast fix, no issue at all for the Vodafone coleraine team

Reply from Vodafone UK - Coleraine
Scott was very friendly, professional and helpful and answered all queries.

Reply from Vodafone UK - Coleraine

Reply from Vodafone UK - Coleraine
Jacintha was a delight! Got me such a great price on my upgrade.

Reply from Vodafone UK - Coleraine
Jacintha was absolutely fantastic super helpful and lovely person to deal with! Go see jacintha for all your phone and broadband needs! Shea the bestest

Reply from Vodafone UK - Coleraine
Back in again today and Lisa was so helpful! Had me sorted out in no time. The team are great at figuring out what you’ve done wrong and fixing it for you.

Reply from Vodafone UK - Coleraine
I called at Vodafone, Coleraine to update my phone. I was attended to by Jacintha .
Jacintha was amazing, her knowledge of Vodafone products were excellent. Jacintha was pleasant and approachable.

Reply from Vodafone UK - Coleraine
Incredible service from Jonathan getting me ready and my phone ready for my trip to japan. Will always go to the store for help

Reply from Vodafone UK - Coleraine
Friendly and helpful service from Jonathon.

Reply from Vodafone UK - Coleraine
Jacintha was extremely patient and explained everything so well. 10 out of 10 service. Very very happy

Reply from Vodafone UK - Coleraine
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