The staff in this branch in Coleraine have always been and continue to be so helpful and friendly every time I visit the store. They cover all my options with patience and understanding as I am no... See more
Company replied
Location
Switch location4 Kingsgate Street, BT52 1LB Coleraine, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Spoke to Scott about upgrading my pixel to the new pixel as a preorder, couldn't have been a smoother and more enjoyable experience. An absolute gentleman and made sure to explain everything fully and... See more
Company replied
Katie was amazing... she was very efficient & new exactly what she was doing. Highly recommend coming to Katie for all your phone issues. Jenny
Company replied
I cant praise Jill and Lisa enough for their outstanding customer services in relation to an issue I had with my sons phone. Despite him living in England they went above and beyond to help us resol... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Coleraine
Written by the company
Contact info
4 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
5.0
Excellent
314 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff took time and went above and…excellent service
Staff took time and went above and beyond to help with my new phone.
February 4, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hello, Debbie,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great job transfering my old phone to a…
Great job transfering my old phone to a brand new one, Jonathan was excellent in service
February 1, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Great experience upgrading my phone in…
Great experience upgrading my phone in coleraine with Jonathan
February 1, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Top notch Vodafone Coleraine
Very good service,everyone especially andy was very approachable
January 23, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Donal,
Thanks for your great review! It's just what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent people in Vodafone very…
Excellent people in Vodafone very knowledgeable!
January 20, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hello, Maggie,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from Jonathan at…
Excellent service from Jonathan at Vodafone. Very kind and explains everything very well 😊
January 20, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hello, Sadie,
It's great to hear that you received a 5 star service from Jonathan! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service in store will…
Great customer service in store will definitely be back with any issues
January 18, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Eileen,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Made the switch over very easy and…
Made the switch over very easy and straight forward and cheaper than current provider.
January 18, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great information and service in store
January 14, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Maureen,
Thanks for taking your time to leave this review, our store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
EXCELLENT CUSTOMER SERVICE
Jonathan was extremely helpful. Fast, efficient and very pleasant.
January 4, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Outstanding service and guidance advice…
Outstanding service and guidance advice for new mobile
January 2, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Roisin,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service and help from Lisa…
Excellent service and help from Lisa today. Personal and listened to what I was considering and landed me with the perfect deal. 10/10
December 23, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Kevin,
It's great to see you had such a positive experience with Lisa This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Merry Christmas - Vodafone Social Media Team
Always getting help face to face with…
Always getting help face to face with any problems. Cheerful, helpful staff.
December 16, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Kate,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fantastic service very helpful Jonathan…
Fantastic service very helpful Jonathan thank you so much 😊
December 14, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Service with a smile
Called in today to upgrade a phone. Had the pleasure of speaking with Scott and Lisa. Both incredibly helpful took the stress away and made the experience whole experience enjoyable.
December 11, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi John,
This is such a great review for Scott and Lisa. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Lisa was very helpful and so pleasant.
Lisa was very helpful and so pleasant.
She is a star!!!
Gerry Felix
December 10, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hello, Gerry,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great all round got me the best deal…
Great all round got me the best deal great service very friendly
December 5, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hello, Caolan,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Coleraine
Hello, Dean,
It's lovely to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, went through all the details and answered all questions.
November 21, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Arrash,
It's great to hear your feedback, thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great help getting my partner set up…
Great help getting my partner set up with his home broadband and watch
November 9, 2024
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Clara,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.