The staff in this branch in Coleraine have always been and continue to be so helpful and friendly every time I visit the store. They cover all my options with patience and understanding as I am no... See more
Company replied
Location
Switch location4 Kingsgate Street, BT52 1LB Coleraine, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Spoke to Scott about upgrading my pixel to the new pixel as a preorder, couldn't have been a smoother and more enjoyable experience. An absolute gentleman and made sure to explain everything fully and... See more
Company replied
Katie was amazing... she was very efficient & new exactly what she was doing. Highly recommend coming to Katie for all your phone issues. Jenny
Company replied
I cant praise Jill and Lisa enough for their outstanding customer services in relation to an issue I had with my sons phone. Despite him living in England they went above and beyond to help us resol... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Coleraine
Written by the company
Contact info
4 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
5.0
Excellent
314 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you Scott
Thank you Scott for setting my phone up and explaining it all to me.
May 23, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Emma,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lisa from Coleraine
I was in vodafone, Coleraine yesterday and i believe it was Lisa that dealt with me. I’ve been having a lot of bother with my phone and moving over with O2 which has caused me a lot of stress however not even 24hrs later my phone is back to normal. Lisa did an amazing job explaining everything to me and I am very thankful
May 13, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Madison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Jonathan in…
Great service from Jonathan in Coleraine, quick and easy and I think I got a really good deal! Will be back next year for my new phone
May 13, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Shirley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service as always from…
Great customer service as always from Andrew and Scott.
Andrew Talked me through all the payment plans.
I will be back.
May 7, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Paul,
Thanks for the lovely review and fantastic support for Andrew and Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff
Very helpful staff, everything well explained. No pressure on choice.
May 3, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Coleraine
Hey Ruth,
It's wonderful to hear such positive feedback from you! We truly appreciate it.
Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Team
Lisa was very helpful in store and made…
Lisa was very helpful in store and made the full experience very simple.
April 26, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Anne,
Thanks for the lovely review and fantastic support for Lisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Jonathan helping me…
Great service from Jonathan helping me with my emails on my phone 😀
April 25, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hey William,
Thanks for the lovely review and fantastic support for Jonathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from Scott
Fantastic service from Scott - in and out in 20 mins - excellent!! Thank you
April 25, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Alan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lisa was very helpful in store
Lisa was very helpful in store. Always love coming into coleraine store as the staff are very helpful and informative.
April 25, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hey Petur,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew was very helpful in store
Andrew was very helpful in store, got my new phone set up.
April 23, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hey James,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Scott.
Great service from Scott.
No hard sell just got the changeover done professionally and with passion
April 1, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hey,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lisa was really helpful I came in store…
Lisa was really helpful I came in store and she was really informative and got me an excellent deal.
March 18, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hello Shane,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Highly recommend. Staff extremely friendly and helpful.
Staff extremely friendly and helpful.
March 8, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Pamela,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, Andy was very helpful and resolved the issue
March 7, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
We're grateful for your positive feedback, Jason! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience in getting my new…
Great experience in getting my new phone sorted by Jonathan, couldn't thank him more 😊
March 6, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hi Margaret,
What lovely feedback for Jonathan! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jonathan very helpful in time and…
Jonathan very helpful in time and patience setting up my phone.
March 1, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Great experience and deal from Jonathan…
Great experience and deal from Jonathan in vodafone
March 1, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Reply from Vodafone UK - Coleraine
Hi Jobin,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jonathan saved me a lot of money moving…
Jonathan saved me a lot of money moving from Tesco to Vodafone
February 8, 2025
Unprompted review
Reply from Vodafone UK - Coleraine
Hey THomas, welcome aboard! It's great ot see we've fupund you a great plan and are saving you a little too ☺️ All the best, The Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.