We went in the shop to have a better deal with our existing broadband account. Suki, managed to sort this for us despite having difficulties with the store’s online system. He managed to put us throug... See more
Company replied
Location
Switch location21/23 The Pecinct, CV1 1DD Coventry, GB
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See what reviewers are saying
We came into Vodafone to explore upgrading my phone and a transition from O2. I’ve been an O2 customer for 15 years. Manoj was extremely helpful, he talked us through our options and made sure I under... See more
Company replied
I had a fantastic experience here for the second time, thanks to Manoj. He was incredibly helpful in guiding me through to find the best plan suited for my needs. It is rare to get such consistent, to... See more
Company replied
Miss Sonia is a very good customer service, She knows how to approach her customer and she is very helpful aswell. She is polite and smile on her face Very good girl.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Coventry
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
21/23 The Pecinct, CV1 1DD, Coventry, United Kingdom
5.0
Excellent
1K reviews
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I went into store to upgrade my phone…
I went into store to upgrade my phone from this store and I was assigned to a guy called Monaj. He helped give me the different options I said I would come back as I had an appointment. I came back to make the purchase and had to wait 20mins for him to finish with another customer, although other members were free they refused to help and told me I have to go back to him. Eventually he became free and I purchased the phone only to be told at the very end there is none in stock and I have to get home delivery which will take 1-2 days. 2 days went by still no phone, I called the customer service team to tell me the delivery information was filled in wrong and they will have to cancel the order and request a new one!!! I made it clear to this salesman that I need the phone ASAP and he reassured it will be here next day and now there is no order at all. Beyond disappointed.
July 20, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey Kim,
Thank you for your review. I understand your disappointment, especially after waiting in store, being advised of a next day delivery, and then finding that the order could not proceed due to incorrect delivery details.
This is clearly not the experience we aim to provide. We appreciate your feedback regarding both the in store service and the handling of your order, and we will ensure it is passed on to the relevant team.
If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a fantastic experience here for…
I had a fantastic experience here for the second time, thanks to Manoj. He was incredibly helpful in guiding me through to find the best plan suited for my needs. It is rare to get such consistent, top-notch customer service, and Manoj always goes above and beyond. Highly recommended!
July 22, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Manoj help me upgrade
July 21, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey Manoj ,
Thanks for the lovely review and fantastic support for Andy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into store and Manoj help me…
Went into store and Manoj help me upgrade my Sim and save money on homebroadband
July 16, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Manoj help in storw vwry good
July 16, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey Dumitru,
Thanks for the lovely review and fantastic support for Manoj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got professional advice and support…
Got professional advice and support from Sonia at shop today. Thankyou👍
July 15, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey Paty,
Thanks for the lovely review and fantastic support for Sonia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had a good service from Manoj when i…
I had a good service from Manoj when i visited the office at Coventry.
July 15, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Manoj spent time helping me upgrade…
Manoj spent time helping me upgrade very good
July 15, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey Nana,
Thanks for the lovely review and fantastic support for Manoj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Today I was assisted by Manoj so I…
Today I was assisted by Manoj so I could get a contract, customer service was perfect very kind, I suffer from social anxiety and I actually managed to stay in the store and be able to get a new phone because of how calm manoj was
July 15, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey Lauren,
Thanks for the lovely review and fantastic support for Manoj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sonia helped me on my pre to post…
Sonia helped me on my pre to post journey and it was brilliant
July 15, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
DOUGLAS EXCELLENTCUSTOMER SERVICE PROVIDER
attention to detail. offering a variety of choices. detailed explanation of features of each model and payment schemes
July 12, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey Shenu,
Thanks for the lovely review and fantastic support for Douglas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Manoj help me set up my phone
July 15, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey Phil,
Thanks for the lovely review and fantastic support for Manoj. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Manoj was very good when doing my…
Manoj was very good when doing my upgrade
July 14, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey Gerald,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Manoj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
She was really helpfull and nice
July 14, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey Roei,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Manoj was very helpful he upgraded my…
Manoj was very helpful he upgraded my sim and got me home broadband thank you
July 11, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey Nazia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was amazing
Tom was amazing, took his time to explain everything to me, made sure I understood everything and also found the best deal for me. Thank you Tom, you’re fab ✨⭐️🌟
July 11, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey Esi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Coventry
Hey Arjun,
Thanks for the lovely review and fantastic support for Manoj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
In store today Sonia hhelped me with…
In store today Sonia hhelped me with upgrading 3 lines with good discount.
Very happy. I come again
July 11, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey Hibo,
Thanks for the lovely review and fantastic support for Sonia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service from manoj
Very good service from manoj. Got me a new sim with a good plan
July 10, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey Mohamad,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
sonia helped in store for my roaming
sonia helped in store for my roaming! very helpful
July 9, 2026
Unprompted review
Reply from Vodafone UK - Coventry
Hey Shraddha,
Thanks for the lovely review and fantastic support for Sonia. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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