Vodafone UK - Coventry Reviews 

1,371
TrustScore 5 out of 5

5.0

21/23 The Pecinct, CV1 1DD Coventry, GB


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Rated 5 out of 5 stars

We went in the shop to have a better deal with our existing broadband account. Suki, managed to sort this for us despite having difficulties with the store’s online system. He managed to put us throug... See more

Company replied

Rated 5 out of 5 stars

We came into Vodafone to explore upgrading my phone and a transition from O2. I’ve been an O2 customer for 15 years. Manoj was extremely helpful, he talked us through our options and made sure I under... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience here for the second time, thanks to Manoj. He was incredibly helpful in guiding me through to find the best plan suited for my needs. It is rare to get such consistent, to... See more

Company replied

Rated 5 out of 5 stars

Miss Sonia is a very good customer service, She knows how to approach her customer and she is very helpful aswell. She is polite and smile on her face Very good girl.

Company replied


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  • 21/23 The Pecinct, CV1 1DD, Coventry, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,371)

40,969 reviews in the last 12 months

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Rated 5 out of 5 stars

Hi i g

Hi
I have a conversation with sonia toady she guided well ,so friendly

July 8, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Pavani,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj was vwry helpful in upgrading my…

Manoj was vwry helpful in upgrading my internet

July 8, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Alan,

Thanks for the lovely review and fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped by sonia in store to deal with…

Helped by sonia in store to deal with my unwanted charges on my bill. She spoke to customer service qnd sorted it out

July 8, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Fikarte,

Thanks for the lovely review and fantastic support for Sonia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Member really helpful

Member really helpful. Guided well explained. And helped do a smooth transition from 3 to vodafone thanks.

July 7, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Kevin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj was excellent !

Manoj was excellent !
Great service!
Thank you.

July 7, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Akua,

Thanks for the lovely review and fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sonia was very helpful

Sonia was very helpful, and the entire experience was smooth. She completed everything quickly and efficiently.

July 7, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Koushik,

Thanks for the lovely review and fantastic support for Sonia. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sonia helped well

July 7, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Pauline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Tom

Great service from Tom. Helpful and knowledgeable. All sorted very swiftly. Thanks Tom

July 6, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Philip,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Went into vodafone today and was served by Manoj. He was able to help me with a trade in and get the best discount and phone. Very happy with service provided. Thank you!

July 6, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really like your service and the way…

Really like your service and the way you talk with your customers really happy to receive your service -Tom
Thank you

July 6, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and did everything…

Very helpful and did everything efficiently with the right result.
Thank you Manoj

July 6, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Allan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj was very good

Manoj was very good

July 4, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Mo,

Thanks for the lovely review and the fantastic support you’ve shown for Manoj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Suki

Spoke to Suki, wanted internet for my new house, explain information

July 4, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Lemlem,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj was very friendly and efficient…

Manoj was very friendly and efficient when helping me upgrade my phone. He spoke through different offers and was patient. Thank you for the service

July 4, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Zoe,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj we have good experience with him…

Manoj we have good experience with him 4/july /2026

July 4, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Swaroop,

Thanks for the lovely review and fantastic support for Manoj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj was a brilliant help in upgrading…

Manoj was a brilliant help in upgrading my contract today.

July 4, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Kayleigh,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sonia is fantastic she has a good…

Sonia is fantastic she has a good customer service 😊

July 3, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Fayza,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sonia is excellent services person.

July 3, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Santaman,

Thanks for the lovely review and fantastic support for Sonia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was here last week to look for better …

Was here last week to look for better offer as my contract with my current provider is ending soon.

Manoj took his time to provide the best offer and even went far and beyond for us to test the network before switching.

A+++ service.

July 2, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Tanimola,
Thanks for the lovely review and fantastic support for Manoj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj was very helpful with my new…

Manoj was very helpful with my new upgrade.

July 2, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Charlie,

Thanks for the lovely review and fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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