Vodafone UK - Coventry Reviews 

1,371
TrustScore 5 out of 5

5.0

21/23 The Pecinct, CV1 1DD Coventry, GB


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Rated 5 out of 5 stars

We went in the shop to have a better deal with our existing broadband account. Suki, managed to sort this for us despite having difficulties with the store’s online system. He managed to put us throug... See more

Company replied

Rated 5 out of 5 stars

We came into Vodafone to explore upgrading my phone and a transition from O2. I’ve been an O2 customer for 15 years. Manoj was extremely helpful, he talked us through our options and made sure I under... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience here for the second time, thanks to Manoj. He was incredibly helpful in guiding me through to find the best plan suited for my needs. It is rare to get such consistent, to... See more

Company replied

Rated 5 out of 5 stars

Miss Sonia is a very good customer service, She knows how to approach her customer and she is very helpful aswell. She is polite and smile on her face Very good girl.

Company replied


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  • 21/23 The Pecinct, CV1 1DD, Coventry, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

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(1,371)

40,969 reviews in the last 12 months

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Rated 5 out of 5 stars

Manoj very good help me fix phone

Manoj very good help me fix phone

July 1, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Adriqn,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have done upgrades with suki

I have done upgrades with suki. I have got better prices , happy today

July 1, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Nelly,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you manoj goos service

Thank you manoj goos service

July 1, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

"Hey Losif,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

My contract was finished

My contract was finished, i was given more internet for not much more than i am paying now, was helped by suki , i waited for him, as he was the same person who helped 2 years ago

July 1, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent PR skills

I went to buy a new mobile phone for my mother (who’s 94) which would be straightforward to use. Manoj spent 50 minutes sorting this out. Excellent service and result achieved!!

June 30, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Martyn,

Thanks for the lovely review and fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service

June 27, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Miroth he is very good customers…

Miroth he is very good customers service he is polities he help with my issues

June 26, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had great customer service here at…

I had great customer service here at vodafone coventry , Manoj was really helpful solving all my problems with the sim he was excellent.

June 25, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for your help manoj

June 25, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Doreen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj

Manoj: really helpful

June 20, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Fara,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We have really been assisted well by…

We have really been assisted well by Uzayr. He is warm and welcoming and takes time to answer all questions in a way that one understands and we have left as happy satisfied customers. Great service.

June 18, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Edith,

Thanks for the lovely review and fantastic support for Uzayr.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ranj was such a help with my query and…

Ranj was such a help with my query and helped me a lot

June 17, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ranj I came in today as my sister broke…

Ranj I came in today as my sister broke her phone and tried to get it repaired or replaced he was being very helpful and he was honest and ready to help me at all cost I really appreciate the determination he was putting to help me and even tho I was upset I was glad that he wanted to help and it kinda made me smile and my day didn’t go as bad, thank you so so much .

June 17, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Mabel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I discussed my options of my new sim…

I discussed my options of my new sim only plan with Manoj. He was very friendly, and very informative about all of my options. He spent a long time searching for the best package for me.

June 17, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hi Stacey, thank you so much for your wonderful review and the amazing support you’ve shown for Manoj, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Got help from Manoj in store thank you

June 17, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Benj,

Thanks for the lovely review and fantastic support for Manoj. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into store with data problem and…

Went into store with data problem and Manoj fixed it

June 15, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry


Hey Msgna,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was great service

It was great service. It finally end my question about my old phone and I get new one. Thanks to Manoj ^.^

June 15, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Artur,

Thanks for the lovely review and fantastic support for Manoj. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank manoj for you help setting up my…

Thank manoj for you help setting up my new mifi device

June 15, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Phil,,

Thanks for the lovely review and fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you manoj for all your help

June 15, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey David,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

I went in today looking to buy a new phone, I was looked after by Kobi. Really helpful, took his time going through different plans with me helping me choose the one I needed with the help of Simon, I was really unsure and indecisive but Kobi was really patient and answered all the questions I had.

June 13, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Amy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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