We went in the shop to have a better deal with our existing broadband account. Suki, managed to sort this for us despite having difficulties with the store’s online system. He managed to put us throug... See more
Company replied
21/23 The Pecinct, CV1 1DD Coventry, GB
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We went in the shop to have a better deal with our existing broadband account. Suki, managed to sort this for us despite having difficulties with the store’s online system. He managed to put us throug... See more
Company replied
We came into Vodafone to explore upgrading my phone and a transition from O2. I’ve been an O2 customer for 15 years. Manoj was extremely helpful, he talked us through our options and made sure I under... See more
Company replied
I had a fantastic experience here for the second time, thanks to Manoj. He was incredibly helpful in guiding me through to find the best plan suited for my needs. It is rare to get such consistent, to... See more
Company replied
Miss Sonia is a very good customer service, She knows how to approach her customer and she is very helpful aswell. She is polite and smile on her face Very good girl.
Company replied
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21/23 The Pecinct, CV1 1DD, Coventry, United Kingdom
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Reply from Vodafone UK - Coventry
I have done upgrades with suki. I have got better prices , happy today

Reply from Vodafone UK - Coventry

Reply from Vodafone UK - Coventry
My contract was finished, i was given more internet for not much more than i am paying now, was helped by suki , i waited for him, as he was the same person who helped 2 years ago

Reply from Vodafone UK - Coventry
I went to buy a new mobile phone for my mother (who’s 94) which would be straightforward to use. Manoj spent 50 minutes sorting this out. Excellent service and result achieved!!

Reply from Vodafone UK - Coventry
Miroth he is very good customers service he is polities he help with my issues

Reply from Vodafone UK - Coventry
I had great customer service here at vodafone coventry , Manoj was really helpful solving all my problems with the sim he was excellent.

Reply from Vodafone UK - Coventry
We have really been assisted well by Uzayr. He is warm and welcoming and takes time to answer all questions in a way that one understands and we have left as happy satisfied customers. Great service.

Reply from Vodafone UK - Coventry
Ranj was such a help with my query and helped me a lot

Reply from Vodafone UK - Coventry
Ranj I came in today as my sister broke her phone and tried to get it repaired or replaced he was being very helpful and he was honest and ready to help me at all cost I really appreciate the determination he was putting to help me and even tho I was upset I was glad that he wanted to help and it kinda made me smile and my day didn’t go as bad, thank you so so much .

Reply from Vodafone UK - Coventry
I discussed my options of my new sim only plan with Manoj. He was very friendly, and very informative about all of my options. He spent a long time searching for the best package for me.

Reply from Vodafone UK - Coventry

Reply from Vodafone UK - Coventry
Went into store with data problem and Manoj fixed it

Reply from Vodafone UK - Coventry
It was great service. It finally end my question about my old phone and I get new one. Thanks to Manoj ^.^

Reply from Vodafone UK - Coventry
Thank manoj for you help setting up my new mifi device

Reply from Vodafone UK - Coventry
I went in today looking to buy a new phone, I was looked after by Kobi. Really helpful, took his time going through different plans with me helping me choose the one I needed with the help of Simon, I was really unsure and indecisive but Kobi was really patient and answered all the questions I had.

Reply from Vodafone UK - Coventry
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