Vodafone UK - Craigavon Reviews 

354
TrustScore 5 out of 5

5.0

Unit 1B Rushmere Shopping Centre , Central Way, BT64 1AA Craigavon, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Top class service from Helder last night. My mobile data had stopped working and needed it to be working. Calm and super efficient and I was out in 15 minutes but a high level of expertise. No hard s... See more

Company replied

Rated 5 out of 5 stars

Helder was very friendly and knowledgeable in helping my wife decide on a new phone and contract upgrade. Would happily recommend the Craigavon store having continually dealt with them myself over th... See more

Company replied

Rated 5 out of 5 stars

I could not praise Paul C enough for his professionalism, helpfulness & informative detail presented in a very friendly manner. The store at the Rushmere centre in Craigavon is where I went with docum... See more

Company replied


Company details


Contact info

  • Unit 1B Rushmere Shopping Centre , Central Way, BT64 1AA, Craigavon, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(354)

42,756 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant experience and got a better…

Brilliant experience and got a better contract and phone than I thought. I will be back again

November 29, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Rodney,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly

Friendly, helpful service with great advice for my account. Matthew explained everything very well

November 29, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Jennifer,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very patient and understanding

Very patient and understanding

November 28, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Wendy,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgraded my phone with Mathew today

Upgraded my phone with Mathew today. Very informative. Great communication. Highly recommend.

November 28, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Lisa,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Ben was very helpful and informative. Great service. Very pleased with the deal I got

November 27, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Sandra,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paul C helped me out

Paul C helped me out, vodafone told me to go to the store whefe paul was able to set up my direct bill and set up my pay as you go plus sccpunt. Thannks again Paul C

November 19, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

We're happy to hear that our agent Paul was able to help set up your accounts.

Thank you for your review,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped me with my broadband

Went to visit Vodafone Craigavon and spoke with Matthew who helped me sort out my broadband. He talked me through the process and was very clear and professional throughout. Staff were very honest and friendly. Highly recommend!

November 4, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a broadband issue today and Paul…

I had a broadband issue today and Paul resolved it quickly and professionally, really helpful - Thanks!

November 15, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew made the experience great

Andrew made the experience great. A lovely guy with a personality to match. My daughter got a new i phone, I changed to Vodafone.

November 14, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew was so helpful and attentive to…

Andrew was so helpful and attentive to my new contract and helped me pick the best package for what I need and use

November 14, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff are so lovely and sorted my…

The staff are so lovely and sorted my query out about my broadband, I was dealing with a gentleman named Ben, many thanks! I will be sure to come back if I need anything else.

November 13, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paul C was super helpful

Paul C was super helpful, he got me off my slow old phone and managed to get me a new one, save me 6 quid and even did the transfer. One of the reasons I travel from Armagh to here is for the service, thanks again

September 30, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Bernie
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service and Good Prices

Got support from Ben the other day.
He helped me get a better plan for a batter price than what I was paying, got me cheaper Broadband too!

Would recommend to anyone looking a good WiFi deal

September 26, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey James,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into to get my phone sorted out…

Came into to get my phone sorted out today with Andrew he was so helpful and got me all sorted with a new case and screen protector couldn’t have done enough for me love my cosmic orange 17 pro

September 30, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Glen,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew was extremely helpful and very…

Matthew was extremely helpful and very knowledgeable - quickly sorting out my multiple issues & accounts that needed attention - i would highly recommend calling in to the craigavon store for anything you need

September 25, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Cochrane,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paul was so helpful

Paul was so helpful, every time I go to the Craigavon store someone always seems to know and understand what I want as well as give me a good deal. Thanks Paul!

September 6, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I would normally deal with Finn however…

I would normally deal with Finn however now that he doesn't work there I got a polite chap called Paul. I left my phone with him for 20 minutes while he removed the adverts and virus on the phone. Would highly recommend this shop after me getting such a nice and caring person

August 7, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Noel,

Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew swapped everything across onto…

Matthew swapped everything across onto my new phone hassle free! Thank you Matthew

July 25, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey there,

Thank you for your review. It's always lovely to read such nice feedback about Matthew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pleasant and professional service

Andrew in Vodafone was most pleasant and professional in his dealings with me. He recognised that I have been a long standing Vodafone customer and sought to get the best deal for me.

July 17, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing Customer Service Sophie

I was dealing with Sophie today. She is honestly one of the nicest people I have ever met. I really appreciate her kindness, customer service excellence and overall, her personality. A credit to the Vodafone team! Thank You Sophie xx

July 15, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Donna,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look