Top class service from Helder last night. My mobile data had stopped working and needed it to be working. Calm and super efficient and I was out in 15 minutes but a high level of expertise. No hard s... See more
Company replied
Location
Switch locationUnit 1B Rushmere Shopping Centre , Central Way, BT64 1AA Craigavon, GB
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Helder was very friendly and knowledgeable in helping my wife decide on a new phone and contract upgrade. Would happily recommend the Craigavon store having continually dealt with them myself over th... See more
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Great service
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I could not praise Paul C enough for his professionalism, helpfulness & informative detail presented in a very friendly manner. The store at the Rushmere centre in Craigavon is where I went with docum... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Craigavon
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 1B Rushmere Shopping Centre , Central Way, BT64 1AA, Craigavon, United Kingdom
5.0
Excellent
354 reviews
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This company invites their customers to review, whether positive or negative
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Sophie was an amazing customer service…
Sophie was an amazing customer service agent. She listened to my request an immediately was able to give assistance as she knows her product and processes inside out
July 8, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
Hey Trevor,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The service I received from Ben was…
The service I received from Ben was first class , he was the only person that was able to help, I made numerous calls to Vodafone and the service was poor , the in shop experience was excellent and something Vodafone need to look at.
July 4, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
Hey Darren,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely fantastic service hasn’t…
Absolutely fantastic service hasn’t been bettered by anyone I’ve encountered in years. !!! Totally exceptional. Paul. Is outstanding
July 1, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
Hey Amanda,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sophie
I was served by Sophie and she was extremely helpful with my query. She put my mind at ease and I really appreciated it.
June 30, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
Hey Alannah,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Best Service from a Mobile Provider
Was in store a few days ago with Ben.
I had broken my phone and he got me sorted with a new one, got my SIM card back and got all of my contacts and pictures back on the new one!
Top tier service and I would recommend to everyone
June 23, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
Hey Chloe,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My sales advisor Matthew was excellent…
My sales advisor Matthew was excellent when me and my husband went to add hom onto my contract and I got a new phone with an excellent deal. Matthews mannerism, patience and costumer service skills were brilliant. I would definitely recommend anyone to Vodafone
June 15, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
Hi Lisa. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul helped me with my phone in…
Paul helped me with my phone in Vodafone Craigavon. Thank you so much.
June 12, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
Hey Tomas,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Craigavon
Hey Kevin,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sophie was very polite and helped me…
Sophie was very polite and helped me with my query.
May 24, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
Hey Tony,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good Service
Ben did my tech service, transferred all my data from my old phone to my new one
May 22, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
Hey Robert,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Craigavon
Hey Stevie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew was brilliant from start to…
Andrew was brilliant from start to finish with fixing my phone instead of sending for repair.
May 7, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
Hey Lauren,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paul got my broadband sorted out hassle…
Paul got my broadband sorted out hassle free and saved me £5 a month as well. Highly recommend
April 11, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Craigavon
Hey Una,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly and professional
Every time I have been in staff have always been professional, friendly and helpful.
Was served by Paul today who was all of the above and sorted my WiFi upgrade making the process straightforward and hassle free.
March 15, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
Hi Luke,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Had a hawaii phone that was smashed up…
Had a hawaii phone that was smashed up and not connecting to the Internet, Paul C got everything swapped a cross to the new phone for me including all my photos, contacts and apps, thanks again Paul, great help
March 8, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
Hi Paul,
Thanks for your review for Paul C. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d
All the best,
Vodafone Social Media team
Thank you Paul C
I came in looking the latest Samsung deal, Paul C seemed to know what he was talking about, he gave me the best deal possible and also gave me £350 credit for trading my phone in! I can't believe how good a deal I got, thanks again Paul, great help :)
March 6, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
Hi Colleen,
Thank you for the incredible feedback for Paul, it means a lot! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Finbar delt with my upgrade and getting…
Finbar delt with my upgrade and getting an extra sim for my kids. Great service
March 1, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
Hi Robert,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
5 star
Finbar got me sorted on a contract and with my new phone. Great service as always
March 1, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Matthew E was extremely helpful and…
Matthew E was extremely helpful and knowledgeable
February 25, 2025
Unprompted review
Reply from Vodafone UK - Craigavon
Hi Jim,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
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