Vodafone UK - Craigavon Reviews 

354
TrustScore 5 out of 5

5.0

Unit 1B Rushmere Shopping Centre , Central Way, BT64 1AA Craigavon, GB


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Rated 5 out of 5 stars

Top class service from Helder last night. My mobile data had stopped working and needed it to be working. Calm and super efficient and I was out in 15 minutes but a high level of expertise. No hard s... See more

Company replied

Rated 5 out of 5 stars

Helder was very friendly and knowledgeable in helping my wife decide on a new phone and contract upgrade. Would happily recommend the Craigavon store having continually dealt with them myself over th... See more

Company replied

Rated 5 out of 5 stars

I could not praise Paul C enough for his professionalism, helpfulness & informative detail presented in a very friendly manner. The store at the Rushmere centre in Craigavon is where I went with docum... See more

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  • Unit 1B Rushmere Shopping Centre , Central Way, BT64 1AA, Craigavon, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

354 reviews

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5.0

All reviews

(354)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Matthew was extremely helpful and very…

Matthew was extremely helpful and very pleasant to deal with - I highly recommend him

February 23, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hi Rosie. Thank you for your review for Matthew. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew was exceptionally useful and…

Matthew was exceptionally useful and helpful with dealing with our problems and making us savings on our call tariff

February 23, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hi Noel. Thank you for your review for Matthew. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic Service

Ben did a transfer for me from my old phone to my new one that I ordered online

Above and beyond, went out of his way to make sure I had some very important info and that I didn't lose anything!

February 19, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hi Shae,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Finbar

Finbar
Was so helpful any time I had a problem
And woul always put himself out there to help.

February 14, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

It's great to see your kind words for Finbar, we really appreciate your feedback. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Paul was amazing

Paul was amazing, we came in looking to fix the app and the spend manager limit and he fixed both, fantastic service

February 3, 2025
Unprompted review
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Reply from Vodafone UK - Craigavon

Hi Barry,

Thanks for sharing your fabulous feedback for Paul. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service!

I had a fantastic experience shopping at Vodafone Craigavon. Paul provided exceptional service, going above and beyond to help me with my purchase, and Andrew was also incredibly supportive. Their knowledge, patience, and friendly attitude made the whole process smooth and enjoyable.

The store itself was well-organized, and the overall customer service was top-notch. I would highly recommend to anyone looking for quality products and great service. I’ll definitely be returning in the future!

January 10, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hi Paul,

Thanks for your review for Paul and Andrew. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

5 star service

Finbar sorted out my new SIM and phone.

January 23, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hi Eamon,

Thank you for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

5 star service from Finbar

January 20, 2025
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hello, Fernando,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 star

Finbar sorted out our contracts and fixed our account

November 13, 2024
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hi Walter,

This is great feedback for Finbar. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Recommend Vodafone to Anyone

Recommend Vodafone to anyone I know

Was served by Ben and he was super helpful. Talked me through everything super clearly, gave me my options and walked me through what we could sort out straight away.

Kept my bill less than I was paying elsewhere but still got me a better plan!

November 7, 2024
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone experience

Matthew Elliott was able to help me sort out a plan that was best suited for my needs. He was very knowledgeable and answered my questions with ease.

October 23, 2024
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey,

Thanks for letting us know what an amazing job Matthew Elliott did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Finbarr was very friendly and helpful 🙂

Finbarr was very friendly and helpful 🙂

October 16, 2024
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hi Frances,

Thanks for taking your time to leave this review for Finbarr. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Matthew was excellent. A great ambassador for Vodafone very personable and…

Matthew was very personable and thorough. Explaining everything as he went and was endlessly patient.

October 4, 2024
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hello, Dee,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got my phone from o2 but I was told…

Got my phone from o2 but I was told they would not do my data transfer for some reason, walked into o2 and Paul said he would do it for me and managed to get everything moved across, can't believe how helpful and friendly be was!

September 17, 2024
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hi Julie,

Thank you for taking the time to leave us a 5 star review.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Just got a amazing deal off Paul C from…

Just got a amazing deal off Paul C from the Vodafone store, was paying £25 for a sim and managed to get more data and a new phone for £6 more and got everything swapped across.

September 14, 2024
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Jessie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and courteous asst store…

Very helpful and courteous asst store manager Finbar. Made the process if getting a new phone simple.

September 13, 2024
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hi Mr McKie

What super feedback for Finbar! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

5 star

Finbar sorted out my tech service for my new phone and sim

September 9, 2024
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hi Pamela,

Thanks for your review and great feedback

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

5 star

Finbar moved me from tesco to talk mobile and sorted my tech. Great service

August 15, 2024
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hi Philip,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Paul helped me with getting a new phone…

Paul helped me with getting a new phone but be also managed to transfer everything from the phone that was water damaged. Great work and would deffo recommend this store to anyone, customer service is 10/10

July 22, 2024
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hi Louise,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Paul helping get all your data transferred to the new phone.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

5 star

Finbar and Andrew sorted out my sim and new phone.

July 22, 2024
Unprompted review
Vodafone UK - Craigavon logo

Reply from Vodafone UK - Craigavon

Hey Jean,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

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