Excellent service today, walked in for an update quote and left with a better phone and hardly any extra cost monthly. Megan couldn't have been more helpful and glad to have stayed with Vodafone (part... See more
Company replied
5 South Walk, NP44 1PU Cwmbran, GB
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Excellent service today, walked in for an update quote and left with a better phone and hardly any extra cost monthly. Megan couldn't have been more helpful and glad to have stayed with Vodafone (part... See more
Company replied
Once again Michaela gave me excellent service been dealing with her for years would recommend to ❤️
Company replied
We went into the shop today looking for advice, Claire was a fantastic help. Claire listened to what we wanted and needed and offered suggestions and advice to match our needs. Within 10mins we had de... See more
Company replied
Caitlin was our advisor on the last 2 occasions over the last 4 days. I needed to sort out 2 Contract phones for elderly parents. She went above and beyond to help with the advice and the set up. Her... See more
Company replied
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5 South Walk, NP44 1PU, Cwmbran, United Kingdom
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Once again Michaela gave me excellent service been dealing with her for years would recommend to ❤️

Reply from Vodafone UK - Cwmbran
Megan was a great help setting up my new phone

Reply from Vodafone UK - Cwmbran
Claire was very helpful in removing viruses from my phone thank you

Reply from Vodafone UK - Cwmbran
I needed help with my phone as it had pop ups on there. Hywel removed them and now my phone works

Reply from Vodafone UK - Cwmbran
Claire was fantastic in helping me transfer my data

Reply from Vodafone UK - Cwmbran
Went to store couldn't remember pin on device was helped by Michaela who helped me remember it. Always have excellent service here. Thank you

Reply from Vodafone UK - Cwmbran
Claire was so helpful when I couldn’t transfer my data from my old phone to my new one. She did everything for me and was very happy

Reply from Vodafone UK - Cwmbran
Thank you Pedro from Cwmbran store for helping with my upgrade!

Reply from Vodafone UK - Cwmbran
Very good efficient service. Hywel was very helpful. Good advice, very patient and knowledgeable.

Reply from Vodafone UK - Cwmbran
Claire was very helpful transfering data from my one phone to the other. Would recommend

Reply from Vodafone UK - Cwmbran
Excellent service today, walked in for an update quote and left with a better phone and hardly any extra cost monthly. Megan couldn't have been more helpful and glad to have stayed with Vodafone (particularly Cwmbran as all staff were friendly with us as a family.

Reply from Vodafone UK - Cwmbran

Reply from Vodafone UK - Cwmbran
Excellent help and advice from the team at Cwmbran, I appreciated their time and patience and would not hesitate to recommend them. Many thanks.

Reply from Vodafone UK - Cwmbran
Claire helped me with updates on my phone and checked to make sure all was ok

Reply from Vodafone UK - Cwmbran
Claire was very helpful with helping me reset my Vodafone app

Reply from Vodafone UK - Cwmbran

Reply from Vodafone UK - Cwmbran
Claire helped me upgrade my phone to the new Google. She also helped me transfer my data over. Thank you

Reply from Vodafone UK - Cwmbran
Very helpful brilliant fantastic thanks Claire

Reply from Vodafone UK - Cwmbran
Hywel was a great help. Helped transfer from my old phone to my new one.

Reply from Vodafone UK - Cwmbran
Excellent service at cwmbran store today the lovely Megan sorted me out with a new phone and was very helpful in part exchanging old phone definitely recommend!!

Reply from Vodafone UK - Cwmbran
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