Excellent service today, walked in for an update quote and left with a better phone and hardly any extra cost monthly. Megan couldn't have been more helpful and glad to have stayed with Vodafone (part... See more
Company replied
Location
Switch location5 South Walk, NP44 1PU Cwmbran, GB
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See what reviewers are saying
We went into the shop today looking for advice, Claire was a fantastic help. Claire listened to what we wanted and needed and offered suggestions and advice to match our needs. Within 10mins we had de... See more
Company replied
Caitlin was our advisor on the last 2 occasions over the last 4 days. I needed to sort out 2 Contract phones for elderly parents. She went above and beyond to help with the advice and the set up. Her... See more
Company replied
Had an amazing experience today in store the lady I didn’t catch her name was so lovely she had been working there for 12/13 years. She was so professional friendly and really explained things well. A... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cwmbran
Written by the company
Contact info
5 South Walk, NP44 1PU, Cwmbran, United Kingdom
4.9
Excellent
138 reviews
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We went into the shop for advice and guidance
We went into the shop today looking for advice, Claire was a fantastic help. Claire listened to what we wanted and needed and offered suggestions and advice to match our needs. Within 10mins we had decided to switch to Vodafone from O2 because of Claire’s straight forward and honest approach, it was refreshing and a simple process.
November 4, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Cwmbran
Hey Seren,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
No complaints
Can't complain about my visit today. Hywel was very helpful despite being very busy
October 1, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey David,
Thanks for the lovely review and fantastic support for Hywel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Claire was amazing went through step by…
Claire was amazing went through step by step so helpful definitely recommend her
October 1, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Charlotte,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went into the vodaphone shop in Cwmbran…
Went into the vodaphone shop in Cwmbran today to buy a new phone. The service I had from Claire and Mic was excellent. Everything was explained to me clearly. Very friendly and welcoming!
September 15, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great service
Great service, Claire was really helpful and explained everything we needed to know
September 11, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
fab experience
I had a fab experience in the cwmbran Vodafone today. The young lad Hywel helped me set up my new phone. 10 out of 10
September 1, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Help with my account
I'll be forever grateful to Hywel for helping me with my Vodafone app. I spent over a week trying to access my account and he sorted it in 2 minutes.
August 11, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Ben,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
10/10
Going away later this month and didnt have a clue about charges. Thanks to Hywel, I won't get stung. 10/10
August 11, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Southall,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The girls in Vodafone were very helpful…
The girls in Vodafone were very helpful and helped me set up my new phone in store! Would recommend
August 11, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Sally,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cwmbran
Hey Abbie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had virus on phone took to store…
Had virus on phone took to store managed to get it fixed . Happy with everything done thank you Mic
August 11, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Malcolm,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caitlin.and mic was excellent service…
Caitlin.and mic was excellent service was very helpful. Been with Vodafone years .because of our age very good x
July 3, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Brown,
Thanks for the lovely review and fantastic support for Caitlin and Mic.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in for some advice on a new phone…
Came in for some advice on a new phone and my contract that will be expiring soon, Hywel was very helpful came over to me and helped discuss options for when my contract ends. some nice customer service which is always a delight
July 2, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Luke,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent support.
July 3, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey June,
We value your review. It's heartwarming to read such encouraging feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New to vodafone
Megan helped me understand what to expect when If decide to bring my number over from another company. She explained the process and how much the plan i want will be
June 30, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Ally,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Once again great service
Once again great service
Been with Vodafone for 24 years and always had amazing service with Michaela
June 27, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Deborah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Went in to store today for a gift for my son and had a great experience thank you Michaela and Megan
June 27, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Simon,
Thanks for the lovely review and fantastic support for Michaela and Megan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michaela was so helpful today- fast and…
Michaela was so helpful today- fast and so so efficient! Thank you for your expertise Michaela!
May 30, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Cerys,
Thanks for the lovely review and fantastic support for Michaela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Always good deal and service from the…
Always good deal and service from the girls instore
May 6, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Richie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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