Hywel was incredibly helpful in helping me get started on my new phone! Thank you :)
Company replied
Location
Switch location5 South Walk, NP44 1PU Cwmbran, GB
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See what reviewers are saying
Excellent service today, walked in for an update quote and left with a better phone and hardly any extra cost monthly. Megan couldn't have been more helpful and glad to have stayed with Vodafone (part... See more
Company replied
We went into the shop today looking for advice, Claire was a fantastic help. Claire listened to what we wanted and needed and offered suggestions and advice to match our needs. Within 10mins we had de... See more
Company replied
Caitlin was our advisor on the last 2 occasions over the last 4 days. I needed to sort out 2 Contract phones for elderly parents. She went above and beyond to help with the advice and the set up. Her... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cwmbran
Written by the company
Contact info
5 South Walk, NP44 1PU, Cwmbran, United Kingdom
4.9
Excellent
138 reviews
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Claire helped me upgrade my phone to…
Claire helped me upgrade my phone to the new Google. She also helped me transfer my data over. Thank you
April 1, 2026
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Rupert,
Thanks for the lovely review and fantastic support for Claire.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful brilliant fantastic thanks…
Very helpful brilliant fantastic thanks Claire
March 13, 2026
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey,
Thanks for the lovely review and fantastic support for Claire.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Transfer
Hywel was a great help. Helped transfer from my old phone to my new one.
March 9, 2026
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Mona,
Thanks for the lovely review and fantastic support for Hywel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service at cwmbran store…
Excellent service at cwmbran store today the lovely Megan sorted me out with a new phone and was very helpful in part exchanging old phone definitely recommend!!
March 7, 2026
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Claire was very helpful in sorting my…
Claire was very helpful in sorting my phone that had viruses on.thank you
March 7, 2026
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Helen,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Claire.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really friendly staff
Really friendly staff, super helpful and very personable. Claire explained everything throughout and also talked me through multiple offers they had on to ensure I had as much information available
February 7, 2026
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Luke,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Claire.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Claire was fantastic in helping me…
Claire was fantastic in helping me choose a new phone and transferring my data. Thank you
February 7, 2026
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Claire helped me
Claire helped me set up my new phone and contract. She was very helpful and would recommend. Thank you!
February 5, 2026
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Christopher,
Thanks for the lovely review and fantastic support for Claire.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served by Megan in the Cwmbran…
Was served by Megan in the Cwmbran store. She was very helpful, answered our question we came in for and ended up leaving cutting our bill in half.
January 17, 2026
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Claire was very helpful transferring my…
Claire was very helpful transferring my data from an old iPhone to a new one. Thank you
January 5, 2026
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Anne,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Claire.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Assistant manager Claire
Assistant manager Claire was very helpful and knowledgeable when guiding me through an upgrade
January 3, 2026
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Claire helped with my upgrade for my…
Claire helped with my upgrade for my new phone, got a new tablet and also transfered all the data over for me. Thank you
January 2, 2026
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cwmbran
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The lady worked really well to get me a…
The lady worked really well to get me a great deal thank you
December 15, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Jeremiah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very good service always use Vodafone…
Very good service always use Vodafone for 30 years
Always ready to help. Recommend!
December 5, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cwmbran
Hey Alexandra,
Thanks for the lovely review and fantastic support for Claire.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really good service in the shop today
Really good service in the shop today. Saved me a fortune. Hywel was great!
November 27, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Stephen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing service
Claire was very lovely, helpful, answered all of our questions and explained us everything with patience. Thank you Claire and Vodafone for brilliant service again.
November 24, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Miroslava,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service. Hywel was very patient. Would recommend
November 20, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi, Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
We went into the shop for advice and guidance
We went into the shop today looking for advice, Claire was a fantastic help. Claire listened to what we wanted and needed and offered suggestions and advice to match our needs. Within 10mins we had decided to switch to Vodafone from O2 because of Claire’s straight forward and honest approach, it was refreshing and a simple process.
November 4, 2025
Unprompted review
Reply from Vodafone UK - Cwmbran
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
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